• Plan and curate events and activities for the community • Develop and maintain marketing campaign to ensure 100% building occupancy • Coordinate inquiry calls, tours, and applications processes for prospective residents • Continuously enhance the community through individual and group conversations, mediations, and conflict-resolution • Coordinate with maintenance crew on all matters relating to the physical building • Conduct move in and move out inspections • Develop and manage social media and marketing campaigns, as needed

• Provide direct and multi-level leadership for field technicians, coordinators, and service managers. • Manage and support a remote workforce while maintaining strong team engagement. • Review and approve weekly timecards and PTO requests. • Establish and maintain in-field service standards across all markets. • Ensure warranty and chargeable service work is delivered accurately, efficiently, and professionally. • Maintain a customer-first mindset and promote first-call resolution. • Partner closely with Sales and Customer Service teams to ensure total customer satisfaction. • Support escalated service situations and help drive effective resolutions. • Lead the execution and optimization of the Salesforce Field Service platform. • Ensure the team fully utilizes systems for scheduling, reporting, and service tracking. • Maintain accurate and timely documentation and reporting. • Identify opportunities to expand Chargeable Service revenue streams. • Improve service delivery with a lean, efficient approach that differentiates Viwinco in the marketplace. • Travel up to 50% for training, field supervision, and customer escalations. • Work effectively from the office, remotely, and on the road.

• Leads all aspects of a GLF farming region, typically a $50M to $150M business • Report directly to the VP of Operations • Manage 1-3 Farm Managers • Responsible for the long-term success of their farms • Work closely with GLF’s Leadership Team to manage their portfolio’s business plans • Acquire new farms, raise debt and equity, and oversee major capex projects or strategic initiatives related to their farms • Regularly on the ground at their farms, holding the Farming Team to a high standard • Conduct financial analyses on specific farming activities • Liaise with community leaders • Build strong working relationships with other Asset Managers, Farm Managers and hold them accountable for the timely completion of assigned tasks • Lead weekly meetings with Farm Managers • Create a coaching culture by providing both positive and developmental feedback to their Farm Managers • Evaluate team performance quarterly

Telecommuter Waiver Case Manager- Wadena County and Surrounding Area Thomas Allen, Inc. We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs. ***This is a full-time telecommuter role that travels to see clients living in or near Wadena, Ottertail, Detriot Lakes. You must be located in this region to be considered for this role*** FLSA Status: Full-time, Hourly, Non-Exempt FTE: 1.0 (40 hours per week) Hiring Range: $24.50 - $27.00 USD Hourly DOE We’re always growing! If this role isn’t quite right, check out our other open positions on our Careers page: https://www.thomasalleninc.com/Careers/ Position Overview As a Waiver Case Manager, you will have the opportunity to foster trusting connections with the individuals you serve. You will play a vital role in developing comprehensive care plans, coordinating services, and connecting individuals with community resources to increase their independence and overall well-being. Through creative problem-solving and coordination with a diverse team of other health and social service professionals, you will be at the center of ensuring your clients have every opportunity to lead self-directed fulfilling lives. Key Responsibilities - Foster trusting relationships with individuals served, emphasizing empathy, effective communication, and compassion. - Develop, review, and monitor individualized care plans aligned with the unique needs and goals of each individual. - Coordinate services and collaborate with interdisciplinary teams to ensure seamless delivery of care. - Connect individuals served with suitable community resources, empowering their independence and overall well-being. - Ensure compliance with lead agency guidelines and maintain meticulous, up-to-date documentation. - Complete daily case noting documentation of completed tasks. - Collaborate with team members to assess and address evolving needs, making necessary adjustments to care plans. - Provide support, education, and guidance to individuals and their families, enabling informed decisions regarding their care and increasing their ability to advocate for their needs. - Regular travel to meet with clients to complete Annual and Semi-Annual meetings as well as on an as needed basis. Required Qualifications - Bachelor’s degree in social work and an active social work license issued by the Minnesota Board of Social Work or bachelor's degree in special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions. - One year of full-time experience as a Case Manager (targeted mental health case management, waiver case management, etc.) Preferred Qualifications - Experience in CADI, BI, EW, DD waivers, and the AC program. - Knowledge of MA, Medicare, and MN Healthcare programs. - Familiarity with community resources and providers. - Strong organizational skills and attention to detail. - Proficiency in computer basics and familiarity with the Microsoft Office suite. - Certified secondary language proficiency (Increased rate of pay depending on case needs). Additional Requirements - Must be at least 18 years of age. - Valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance. - Excellent written and verbal communication skills in English. - Passing all background and requirements for facility and position; and - The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding. What We Offer our Team Members! Benefits provided to Full-Time Employees (35+ hours/week): - 7 Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you! - Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST) - Comprehensive medical, dental, vision, disability, and life insurance coverage - Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses - 401(k) program to help you plan for your financial future - Mileage reimbursement for work-related travel - Paid training and certifications to help you develop new skills and advance your career - Employee appreciation programs to recognize your contributions and efforts - Mental health support to prioritize your well-being - Opportunities for career advancement and growth to help you achieve your professional goals Why Join Us? - Be part of a dynamic team dedicated to making a difference in individuals' lives. - Opportunities for growth and professional development through ongoing training. - A supportive and inclusive work environment. - Competitive compensation and benefits. - Make a lasting impact on the community and individuals we serve. Join our team and make a difference! Thomas Allen is an Equal Opportunity Employer committed to diversity.