Title: Manager, Engineering ID 2025-25863 Category Engineering Position Type Full Time Location : Location US-CA-Pleasanton Job Description: About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Hybrid flexibility: At Blackhawk Network, you’ll enjoy the best of both worlds—focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact. Overview: The Software Engineering Manager will have full ownership and a high degree of flexibility related to both team management and the development lifecycle. This leadership role is cross-functional and will work closely with Product, Technical Program Managers, as well as other Engineering Leaders and stakeholders. This function will manage the tactical delivery tasks and development & accountability of a team, while simultaneously assisting with the strategic planning for forward-looking initiatives. The Software Engineering Manager will be responsible for overseeing and coordinating the people, resources, and processes required to deliver on BHN's software engineering goals. The Software Engineering manager will take a hands-on role in software development as needed as well as supporting project management, and coordinating the work of other software professionals toward meeting business goals. Responsibilities: - Hire, lead, and develop a team of software engineers in building best-in-class, cloud-based products. This person plays an essential role in attracting, developing, leading, and retaining talent. - Build consistent tools, processes, and documentation to support onboarding new team members so they can quickly get up to speed on our tech stack and other expectations. Consistently assess our approaches and help us innovate to scale quickly and efficiently. - Mentor team members and provide career development, accountability, and growth opportunities by celebrating wins and coaching through challenges, conducting regular one-on-one meetings, and considering organizational needs. - Cultivate a learning environment where team members continuously improve and contribute to organizational culture and events - such as brown bags, conferences, and hackathons. - Align key stakeholders around the vision and support needed for projects. - Identify and communicate opportunities for innovation and increased efficiencies that could positively impact the team. - Drive design & architecture, and contribute to the development process. - Accountable for quality, resiliency, scale, and defining other appropriate metrics for success. - Perform other duties as assigned. Qualifications: Competencies - Demonstrated track record of building and supporting highly-functional and engaged technical teams. - Skilled in people leadership including project management, the ability to direct work and manage priorities, and the ability to support professional development for multiple team members. - Passionate about people development and workflow organization. - Hands-on experience in building complex, highly scalable cloud-based systems that have been successfully delivered to customers. - Knowledge of software engineering practices, including agile, code reviews, source control management, build processes, testing, SaaS, and operations. - Self-directed and capable leader, comfortable working effectively in an innovative and fast-paced environment. - Ability to form relationships with internal and external business partners and influence to drive success. - The ability to influence people and results through collaborative, people-first leadership. - Agility to adapt with shifting priorities, needs, technologies. - Ability to effectively give and receive feedback and translate actionable feedback into results. - Ability to collaborate cross functionally in a high growth environment. - Ability to manage time and meet deadlines, working collaboratively with geographically distributed teams. - Skilled in verbal and written communication, including the ability to lead meetings and craft and deliver presentations. Technical Skills - Experience in Service Oriented Architecture and Structured Event-Driven Architecture - Strong knowledge of Design Patterns and SOLID Principles - Expertise in Object Oriented and Aspect Oriented Development - Expertise in Java 11 or higher, SpringBoot 2.1 or higher - Expertise in ACID properties and transactionality - Expertise in RDBMS, SQL, and data design - Experience with NoSQL data repositories Education and Experience - BA/BS degree in Computer Science or related fields and 7+ years of experience OR 9+ years equivalent experience in software development - 2+ years of people management experience - 5+ years experience working in an Agile environment - Programming experience with at least one software programming language - Extensive experience and knowledge in OO design and implementation - Experience with leading enterprise-scale, production-worthy distributed systems development in the cloud (AWS preferred), including tools and processes - Ability to handle multiple competing priorities in a fast-paced environment Benefits: Salary Range for California Residents Only: $133,920.00 to $180,800.00 Salary Range for Illinois Residents Only: $105,770.00 to $142,800.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement: Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do We build the mission-critical engine that powers real-time navigation for global customers like BMW, DoorDash, and Instacart. We process petabytes of geospatial data through a sophisticated blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates - from traffic jams to road closures. The intelligent AI agents we build enhance our core algorithms, ensuring Mapbox maps are as dynamic as the roads themselves and that millions of drivers reach their destinations in the most optimal way possible. Engineers on this team develop and deliver of every stage of the incident lifecycle: - Intelligent Ingestion and Detection: Building automated agents to gather data and discover closures using proprietary Mapbox signals. - Validation and Conflation: Leveraging algorithms to invalidate stale data and merge duplicate reports into a single, high-fidelity source of truth. - Strategic Delivery: Designing the systems that expose this data across the entire Mapbox ecosystem. - AI Collaboration: Partnering with the MapGPT team to evolve our Feedback Agent, allowing us to refine the map using real-time customer insights. As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. What You'll Do As the Engineering Manager of our Incidents team, you will lead an innovative and high-performing multi-disciplinary team using a blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates. You will be responsible for organizing your team’s day-to-day work, fostering the growth and development of the people on the team, and aligning the team’s work with the company's priorities. Thousands of customers rely on Mapbox services to seamlessly handle billions of requests every day and scale in real-time to global events. You will lead the delivery of solutions that remain robust, reliable, and innovative in a fast-evolving technological landscape. - Deliver complex, high-impact projects while providing technical expertise and mentorship to your team. - Operate your team’s day-to-day and be hands-on in project management and sprint planning. - Manage operational best practices for on-call and related responsibilities. - Empathize with internal and external customers delivering features that address their needs. - Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities. - Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making. - Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work. - Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations. - Determine best engineering practices and promote them within the team and across Mapbox. - Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team. What We Believe are Important Traits for This Role - 5+ years of people management experience: You have managed remote engineering team(s) leading to product execution and business outcome while growing and developing a team of engineering talent. - Hire & Develop: You understand the importance of hiring the best diverse talent and creating a culture where your team members can learn & grow with the organization. - Technical Expertise: You have deep knowledge and experience of building scalable web services and data pipelines in AWS. - Operational Excellence: You drive a culture of quality and continuous improvement within your team and personally embody a passion for monitoring, metrics, triage, resolving customer issues, and iterative improvement. You help foster the end to end development of clearly designed interfaces, documentation, thorough test coverage, and effective code reviews. - Ownership & Execution: You own the vision, lead the strategy, and guide the team to execute towards building the future of your product. - Customer Focus: You care deeply about your customers and their problems, and you work tirelessly to innovate on their behalf. - Strong written and verbal communication: You can talk and write about complex ideas concisely to a wide audience. What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $209,950 - $284,050 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

• Define and execute strategy to dramatically improve the Host Listing Management experience through AI and data capabilities. • Set priorities, balance speed and quality, and ensure the engineering team executes against an ambitious roadmap. • Partner with Product, Design, and ML/Data teams to take high-impact initiatives from concept to production. • Drive the technical foundation and ensure that we’re maintainable and extensible software. • Lead and mentor a diverse team of ~8+ engineers and technical leads across mobile native, web frontend, and backend services. • Collaborate closely with key engineering teams, including Listings Foundation, Calendar, Pricing, Guest Experience, Trust, Infrastructure, and Customer Service Platform.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are looking for an Engineering Manager to lead our CyberDigital squad in Switzerland. You will play a pivotal role in helping create and share the engineering culture on a new team. You have experience leading the design, implementation and operations of multi-channel platforms that can be managed or deployed on-prem. You excel at aligning business goals and technical requirements while providing clarity in risk management and trade-offs. As an Engineering Manager you will also be responsible for nurturing the career and professional development of a team of up to 10 engineers of various levels and skillsets What you’ll do - Own the team’s technical vision and timely delivery execution of commitments - Create sustainability and collective ownership for the squad - Collaborate closely with cross-functional leaders to ensure alignment and proactively communicate progress. - Understanding of the technical complexities of creating a multi-channel, white-labeled global digital banking platform. - Ensure reliable, secure, and scalable engineering practices - Foster a culture of technical excellence, ownership, and customer-centric thinking - Ability to provide team predictability and collaborate with leadership in scope and capacity planning exercises. - Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment. What you’ll need - Bachelor’s Degree, Computer Science Degree, or equivalent from a fully-accredited college or university. - 6+ years of Java programming experience. - Our core stack is Java/React, and we run on Kubernetes in a microservices architecture. - 3+ years of experience working in full stack, multi-channel products - A proven understanding of web standards,performance, best practices, security and browser internals. - Willingness to roll up your sleeves, collaborate with others, and get stuff done. - Solid sense of responsibility; driving a project from inception to completion. - Proven experience in production operations and support. - Experience working in a collaborative coding environment, refining designs together, working through code reviews, and managing pull requests. Technology requirements - Experience with ReactJS - Experience with Java and NodeJS - Solid understanding of web technologies and standards: - Security best practices (XSS, CSRF, auth flows, secure storage, etc.) - API integration (REST, GraphQL) - JavaScript / TypeScript - HTML5, CSS3, responsive design - Modern build and tooling ecosystems (Webpack, Vite, npm/yarn/pnpm, etc.) - Mobile native/hybrid development (ReactNative, Cordova, Swift, Kotlin, Kotlin Multiplatform) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.