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Potencializando Negócios
Customer Service Assistant – Finance
Location
Brazil
Posted
57 days ago
Salary
0
Seniority
Senior
Job Description
Customer Service Assistant – Finance
Projedata
In this role, you will: • Provide customer support via tickets, the corporate WhatsApp account and phone calls. • Gather requirements for training sessions. • Deliver virtual training to our internal and external clients. • Prepare user guides and manuals. Does this sound like you? Let’s see what is essential to join the team.
Job Requirements
- Technical and behavioral requirements for this position:
- Technical
- Experience in financial operations (accounts payable, accounts receivable, cash flow, bank agreements).
- Experience with ERP software.
- Proficient computer skills.
- Strong relationship-building skills.
- Quick learner.
- Degree in Business Administration, Accounting, Mathematics, Management Processes or related fields.
- Behavioral
- Fast learner.
- Good interpersonal skills.
- Proactive attitude.
- Strong plus if you have:
- Experience in the plastics industry.
- Experience with the Iniflex ERP (proprietary software).
- Intermediate Spanish.
Benefits
- 100% remote position.
- Eco-friendly welcome kit.
- Sustainable company culture.
- Ongoing company initiatives.
- Composting incentive program.
- Health insurance.
- Life insurance.
- Friendly, collaborative work environment.
- Guided workplace exercise/stretching sessions.
- FreeDay (occasional extra day off).
- Book allowance.
- Meal allowance (food voucher).
- Caju gift card plus birthday get-together.
- Virtual social gatherings.
- Scheduled downtime moments.
- Continuous professional development.
- Innovation program.
- Education assistance.
- Dual monitor setup.
- Partner discounts (pharmacies, nutritionists and psychologists).
- Clude wellness app.
- Totalpass (fitness subscription).
- Home office allowance.
- Time off for graduation.
- Gift for employees welcoming a new child.
- Welcome-back gift after paternity leave.
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