Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Motorola Solutions fixed and mobile video, access control and software solutions, led by our Avigilon Alta, Avigilon Unity and Pelco portfolios help you find, analyze and share information so you can respond to events with speed and decisiveness to keep your people and property safe. Whether you are looking to deploy a new video security or access control solution, equip your team with body-worn cameras, or leverage analytics through purpose-built applications, we have solutions to meet your needs. Job DescriptionWe have a great opportunity for an up and coming Sales Manager, who is excited to learn and grow and is also passionate about our customers. You will be reporting to the Regional Sales Director, the Channel Account Manager - Small Medium Business - Avigilon, Australia (WA / SA) Video Security & Access Control acts as a primary contact for specific video solutions selling initiatives with Channel Partners in the assigned territory, proactively manages their relationships and deploys sales actions and strategies in order to grow business and meet territory revenue goals. Responsibilities - Develop relationships with Partners, educate them on our solutions, understand and articulate how our solutions help them sell more and provide more value to their customers, track and report on account activity - Assist Channel Partners to process orders and returns via our distribution network - Work with Channel Partners to ensure that their staff have taken the appropriate training to deploy our solutions successfully - Support Motorola Solutions’ video & access control sales activities in the assigned territory by creating, nurturing, and responding to sales opportunities for products and services with the objective of growing the customer base and increasing baseline revenue - Finding and adding new channel partners and support Channel Sales Executives Team to close End Users opportunities - Support the territory leaders in establishing quarterly and annual sales objectives for the assigned Channel Partners in the territory - Work to discover new potential partner as resellers for Video & Access Control products - Track sales activities using lead and project tracking software databases - Collaborate with colleagues including Channel Sales Executives, Business Development Managers, Inside Sales, and Sales Engineering Basic RequirementsQualifications - 4+ years of video security solutions sales experience. Experience in transactional business required - 3+ years of customer-interfacing experience - Physical security solutions experience is an asset - Excellent analytical, verbal and written communication skills in both written and spoken English. An additional language is a plus - Strong technical acumen and ability to speak towards our products and solutions - Ability to accurately forecast revenue on a weekly, monthly, quarterly, and annual basis - Proven record of achievement in delivering sales results and developing collaborative relationships - Strong understanding of our go-to-market strategy and sales philosophy is required - Time management skills are required, and candidates must have the ability to manage multiple priorities in a complex, fast-paced environment - Proven funnel development through aggressive prospecting - Exceptional presentation skills required - Strong computer skills with the ability to learn and demonstrate new software at a high level - Ability to travel weekly to territory (~50% of territory travel) - Having an established client base in the assigned territory is a plus Location & Travel Requirements: Candidates must be based in Australia. Travel will be no less than 50% of the time. This travel will be within New South Wales territory; however occasional air travel and international travel will be required. Inclusion and Diversity Motorola Solutions embraces a diverse pool of candidates in its recruitment activities. We consider all qualified applicants and do not discriminate based on age, gender identity, biological sex, sexual orientation, intersex status, race, national or ethnic origin, religion, disabilities or health conditions, marital or family status and other areas of potential difference. Travel Requirements50-75% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYesEEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

*This is a US or Canada-based role. About the Role This is not a button pushing media buying role. This is a growth leadership role. As a Paid Social Account Manager at Homestead, you are the strategic owner of performance for a curated portfolio of premium direct-to-consumer brands. You operate as the primary growth partner to founders and executive teams, accountable for scaling revenue, protecting profitability, and identifying the next ceiling before it’s hit. You will lead strategy with confidence, make decisions rooted in data and financial modeling, and drive execution across paid social, creative systems, landing page optimization, and offer testing. You will work with vetted high-growth brands and established market leaders who take performance seriously and expect strategic leadership in return. This role is designed for someone who sees themselves as a business operator within paid media, not a channel only executor. What You Own Strategic Growth Leadership - Own revenue strategy and assist with forecasting for accounts spending $250k+/month, with clear accountability to growth targets and profitability guardrails - Drive growth across your portfolio while protecting contribution margin and cash flow sustainability - Build and lead paid marketing strategy that agency and brand teams execute against, incorporating audience architecture, creative systems, incrementality, and long-term scale planning - Lead landing page concept development, architect structured conversion rate optimization testing roadmaps, and design offer testing strategies that unlock incremental gains across the funnel - Diagnose scale ceilings before performance stalls and proactively design expansion strategies across creative, audience, and funnel levers - Make decisive, data-backed recommendations that balance growth velocity with financial risk management You are accountable for outcomes, not activity. Client Authority & Relationship Leadership - Fully own the client relationship, leading weekly updates, monthly performance reviews, and quarterly business planning sessions independently - Operate with confidence in high-pressure environments, delivering clear recommendations - Navigate difficult conversations directly and professionally, including performance volatility, budget constraints, or strategic pivots - Translate complex performance data into executive-level insights tailored to founders, CMOs, and finance teams - Build long-term trusted advisor relationships that drive retention and account expansion - Preempt concerns through proactive communication and systems-level thinking Clients should view you as their strategic paid growth lead, not their media buyer. Advanced Paid Media & Funnel Expertise - Execute and oversee expert-level Facebook, Instagram, and TikTok strategy across scaling and mature accounts - Integrate attribution tools such as TripleWhale or Northbeam into decision-making frameworks - Analyze performance through a full-funnel lens, connecting paid media to landing page performance, email/SMS lifecycle impact, and offer economics - Continuously refine creative testing velocity and performance feedback loops - Identify structural performance constraints beyond ads and lead cross-functional alignment to solve them You think in systems: revenue, retention, LTV, CAC, and scale capacity. Team & Agency Leadership - Provide strategic direction and feedback to junior team members - Contribute to onboarding and scaling new clients from zero to sustainable growth - Support new business audits and pitches as a strategic representative of the agency - Raise the performance bar across the team by modeling ownership, clarity, and strategic thinking Qualifications - Proven experience managing $250k+/month paid social accounts with documented 10%+ growth impact - Expert-level command of Meta advertising strategy and deep understanding of TikTok platform dynamics - Strong fluency in DTC financial metrics including contribution margin, CAC, LTV, and profitability modeling - Demonstrated success onboarding and scaling brands from launch through advanced growth stages - Track record of client retention and expansion across diverse verticals - Ability to operate independently while exercising strong judgment on escalation - Experience mentoring or training junior team members - Exceptional written and verbal communication skills with executive presence Why This Role Is Different You will work with a curated portfolio of serious growth brands scaling toward 8 and 9 figures. These are not stagnant accounts. They are ambitious businesses looking for strategic partners who can think beyond platform tactics. You will have: - Autonomy to lead strategy with best practice models - Support from best-in-class creative, email/SMS, and development teams - Access to leadership mentorship - Clear accountability tied to real business outcomes - A performance-driven culture where authority is earned through results This is a high-ownership environment. Expectations are high, and so is the impact. If you thrive in environments where strategy matters, decisions carry weight, and growth is measurable, this role is built for you. *Qualifications & experience note: We recognize that many agencies operate in channel silos and may not approach growth as holistically as we do, so if you haven’t yet had hands-on experience with landing page strategy, channels beyond Meta, advanced attribution tools, or structured offer testing, that’s okay. We can teach you. What matters most is your ownership mindset, intellectual honesty, and commitment to growth. Be transparent about what you’ve mastered and where you’re still developing, and we’ll build an onboarding plan that supports you accordingly. Homestead is a place where high performers grow, ask questions, support one another, and contribute to a positive, hard-working, team-first culture. Benefits - Health, Dental & Vision (fully covered by Homestead) - 401K matching available - 15 Days PTO (prorated based on start date), plus 11+ paid holidays - Wellness credit benefits - Diverse and forward-thinking environment - Exciting career growth opportunities - A company culture that values freedom, responsibility, and impact-driven work Additional Information This is a fully remote role. Candidates must be able to work standard business hours (9:00am–5:00pm) in ET, CT, MT, or PT time zones. Homestead Studio is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homestead is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@homesteadstudio.co.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? About Redis: Redis is the world’s most loved real-time data platform. As the home of the open-source Redis project and the provider of Redis Enterprise, we’re at the forefront of solving critical challenges for businesses that need speed, reliability, and scale. Our mission is to build innovative data solutions that empower developers and organizations worldwide to create real-time applications that transform industries. Redis is the leading real-time data platform, enabling organizations to build high-performance, scalable applications for mission-critical workloads. Our customers range from innovative startups to Fortune 500 enterprises. As we continue to expand globally, Technical Account Management plays a critical role in driving customer adoption, operational excellence, retention, and long-term growth. Role Overview The Director, Technical Account Management – AMER is the senior regional leader responsible for defining and executing the TAM strategy across the Americas region. This role leads a team of TAM Managers, who in turn lead teams of individual Technical Account Managers supporting Redis’s enterprise customers. This is a second-line leadership role requiring the ability to lead leaders, set a high technical bar, and drive measurable business outcomes through a distributed team. You will own the TAM operating model for AMER, ensuring enterprise customers achieve architectural excellence, production stability, and long-term value realization from Redis solutions. Success in this role requires deep technical credibility, strong operational discipline, and the ability to drive retention and Net Revenue Retention (NRR) in partnership with Sales, Renewals, Support, Services, and Product. Key Responsibilities Regional TAM Strategy & Leadership - Define and execute the Technical Account Management strategy for AMER, aligned with global CS and company objectives. - Lead, coach, and develop a team of TAM Managers overseeing enterprise and strategic customer portfolios. - Establish clear engagement models, technical success frameworks, and operational standards for the TAM organization. - Drive a culture of technical excellence, accountability, and customer obsession. - Ensure consistent execution of proactive engagement, success planning, and risk management across the region. Leading Leaders & Technical Excellence - Hire, develop, and retain high-performing TAM Managers. - Set and maintain a high technical bar across the TAM organization. - Coach managers on developing TAMs’ depth in architecture, distributed systems, production readiness, and performance optimization. - Act as a senior escalation point for complex or high-risk technical scenarios. - Ensure TAM teams operate as trusted technical advisors not reactive support resources. Customer Outcomes, Risk & Retention - Ensure all customers receive a high quality delivered QBR, each customer has a clear scorecard on the health of redis to ensure they adopt best practices for scalability, reliability, security, and performance. - Provide executive oversight for high-risk (red) and strategic accounts. - Drive proactive identification and mitigation of technical and operational risk across the customer base. - Serve as executive sponsor for select strategic customers as required. Revenue & Cross-Functional Partnership - Own the technical strategy and execution in partnership with the CSM team, Sales and Renewals leadership to align on account strategy and risk mitigation. - Establish structured account planning and technical success planning in partnership with the CSM. - Collaborate with Support, Engineering, and Product to resolve systemic issues and improve the overall customer experience. - Represent the voice of the customer to influence product roadmap and prioritization. Operational Excellence & Scale - Define and track key TAM KPIs including QBR delivery, workshops, adoption milestones, engagement health, and risk indicators. - Implement scalable processes, playbooks, and reporting mechanisms. - Continuously refine capacity models, portfolio segmentation, and coverage strategies. - Contribute to global TAM strategy and best practice alignment. Required Qualifications - 8-10+ years of experience in enterprise software, cloud, SaaS, or infrastructure technology. - 5+ years of experience leading customer-facing technical teams, including experience leading managers of managers (2nd line). - Proven experience building and scaling Technical Account Management or similar technical advisory organizations. - Strong technical background in distributed systems, databases, cloud infrastructure, or DevOps environments. - Demonstrated experience supporting production-scale systems, including high availability, performance optimization, scalability, and incident management. - Experience managing complex enterprise portfolios across a regional market. - Strong executive presence with the ability to influence both technical and business stakeholders. - Data-driven leadership approach with experience operating against defined KPIs and regional targets. - Experience working in high-growth, global technology companies. - BSc in Computer Science or equivalent practical experience. Preferred Qualifications - Experience in database, data infrastructure, or real-time systems environments. - Familiarity with Redis or similar NoSQL/SQL platforms. - Background in cloud-native architectures and modern application development. - Experience operating in a multi-layered global customer success organization. What We Offer: - Competitive compensation and benefits package. - Remote-first work environment with a flexible schedule. - Opportunities for professional growth and career development. - A dynamic, collaborative, and innovative work culture. - The chance to work with cutting-edge technology and a world-class team. The estimated gross base annual salary range for this role is $181,167– $271,667 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-WK1 #LI-Remote As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Key Responsibilities Renewal Management - Lead the renewal process for assigned accounts with Federal and in the EasternUnited States regions to improve renewal rates. - Engage with customers 180 days before renewal deadlines to secure timely renewals & multi-year contracts. - Prepare accurate renewal quotes and contracts in line with company policies. - Ability to independently run a full renewals process with efficiency and urgency Customer Engagement - Build strong relationships with customers to understand their needs and challenges. - Present renewal information independently and confidently - Clearly communicate complex renewal contracts Negotiation and Objection Handling - Address customer objections related to renewals. - Negotiate contract terms and pricing for mutually beneficial agreement. - Creativity with deal structure. Data Analysis - Use reporting tools to track renewal performance, maintain accurate & timely forecast, and identify at-risk accounts. - Report regularly to management on renewal status and key metrics. Cross-functional Collaboration - Develop strong cross-functional relationships with sales, customer success, and other internal teams for a cohesive renewal approach. - Strong collaboration around problem solving - Demonstrates patience and assertiveness on their expertise - Serve as a trusted advisor, providing guidance and insights for complex renewals Qualifications - 5+ years of quota-carrying experience in renewals, with a proven track record of achieving targets. - Strong verbal and written communication skills, with the ability to present to diverse audiences. - Excellent problem-solving, organizational, and negotiation skills. - Team-focused with the ability to thrive in a fast-paced, dynamic environment. - Relationship-building skills with internal and external stakeholders. - Highly driven and competitive with a strong desire for success. - Experience in database, cloud, or infrastructure technology is a plus The estimated gross base annual salary range for this role is $84,700 – $126,980 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.