Application Support Specialist, Document Management System – DMS Administrator
Location
Germany
Posted
62 days ago
Salary
0
Seniority
Junior
Job Description
Application Support Specialist, Document Management System – DMS Administrator
NORDFROST GmbH & Co. KG
• Support, configuration and ongoing maintenance of the d.velop DMS environment • Analysis of system incidents and long-term remediation of errors in the document management system • Management of users, roles and permissions within the DMS • Technical support and assistance to end users on all document management matters • Integration of the DMS into existing IT systems such as ERP, email or SAP via interfaces and process chains • Performing updates, patches and optimization of the system landscape • Creation and maintenance of system documentation, process descriptions and user guides • Conducting training and onboarding sessions for users on the document management system
Job Requirements
- Completed IT training or a degree in Business Informatics / IT or a comparable qualification
- Professional experience in administration of DMS/ECM systems, ideally with d.velop documents (d.3ecm)
- Basic knowledge of Windows Server, SQL databases and Active Directory
- Structured, reliable working style and strong problem-solving skills
- Good communication skills when liaising with users and IT teams
- Very good German language skills, both written and spoken
Benefits
- Remote work (onboarding in Schortens; afterwards, one week per quarter on-site with the team)
- 30 days of vacation
- Language training via Babbel
- Christmas and vacation bonus
- Employee benefits and discounts with more than 1,500 partners
- Company health insurance – annual health budget of €300
- Bicycle leasing through BusinessBike
- Exciting company and team events
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