The Operator Who Turns Digital Care Into a Reliable, Scalable Experience Do you see architecture where others see friction? Do you instinctively map Epic workflows, identity flows, and integration boundaries before discussing features? Have you ever walked into a MyChart implementation and thought, ‘I know exactly how this should be structured’? At Ovatient, we are building a virtual-first care model that works because the platform works — reliably, seamlessly, and at scale across health systems and employer partners. We are not building another digital front door. We are building a Digital Health Home™ embedded within Epic — deeply integrated with health systems and employer partners. As we scale, the strength and clarity of our platform services and user experience will determine our success. This role owns that future. The Opportunity We are seeking a Head of Platform Services & User Experience to own the digital backbone of our patient and clinical experience. This is structured platform ownership with operational accountability. You will own the digital experience, integration architecture, platform reliability, and implementation mechanics that allow Ovatient to scale predictably across partners. This is a “both-and” leadership role–you will define architecture and roadmap while also rolling up your sleeves to drive implementations, triage platform issues, and stabilize operations as we grow. Until additional layers are built, you will operate both strategically and tactically. You will work in close partnership with the CMIO, who owns clinical governance and safety, while you own platform design, technical execution, and operational reliability. If you are energized by turning digital complexity into operational clarity and building systems that seamlessly and reliably work, we should talk. What You’ll Own Digital Product Ownership – Patient & Clinical UX This includes both patient-facing experiences and internal operational tools that support clinical and care delivery teams as well as owning the end-to-end digital experience across MyChart, Digital Health Home™ / MyCare Anywhere™, and Employer partner deployments, including: - Onboarding flows - Identity & authentication - Scheduling - Virtual visit mechanics - Messaging - Notifications - Education delivery infrastructure - Accessibility standards - Conversion and drop-off optimization - Experience KPIs and performance measurement Platform Services Operations & Reliability Own platform performance and service discipline, including: - Uptime and performance - Vendor escalation pathways - Incident command - Postmortems and root-cause analysis - Change and release governance - Release readiness - Go-Live and Hypercare support - Engage in ticket triage, escalation management, and incident coordination when needed Epic / MyChart Integrations & Interoperability Architecture Design and execute the technical integration framework that supports clinical workflow and data priorities, including: - Integration architecture and intent (not Epic build execution) - Interface strategy (FHIR, HL7, SMART, OAuth) - Identity and authorization (SSO, token persistence, cross-system session management) - Data exchange design - Environment strategy across development, testing, and production - Repeatability and scalability across partners - Guardrails for what lives in Epic vs. outside Epic Customer Onboarding & Implementation (Discovery through Stabilization) Own implementation structure, sequencing, and timeline control across customers and employer partners, including: - Requirements gathering (technical & operational) - Configuration coordination - Testing & UAT orchestration - Go-live planning - Non-clinical training logistics - Transition from Hypercare to steady-state operations - At our current stage, you will directly lead key implementations and personally drive critical requirements sessions, UAT coordination, and go-live command when needed Platform Roadmap & Prioritization - Define and govern the unified roadmap, backlog, and prioritization framework - Influence technology platform partners’ feature decisions - Translate friction into durable product improvements - Establish KPI-driven prioritization discipline Vendor Management & Platform Governance - Vendor performance management - SLAs - Delivery commitments - Escalation discipline - Roadmap alignment - Replacement optionality What You Bring - 8+ years in digital health, healthcare IT, or Epic-integrated environments - Demonstrated experience with Epic / MyChart integrations - Fluency in interoperability (FHIR, HL7, SMART, OAuth) - Experience leading platform reliability and release governance - Experience onboarding enterprise healthcare customers - Strong documentation and process discipline - Proven ability to translate technical architecture into executive-ready clarity - Experience influencing vendors and cross-system stakeholders - Comfort operating without layers and moving between executive strategy and tactical execution Skills & Attributes - Systems thinker who sees patterns beyond tickets - Operator-builder who stabilizes today while structuring tomorrow - Skilled executive communicator able to translate complex infrastructure concepts into actionable insights for tech and non-technical stakeholders - Comfortable with accountability - Low-ego, high-discipline collaborator who deftly navigates healthcare legacy systems to drive process improvements alongside strategic partners - Thrives in complexity and growth environments Why You’ll Love Working Here - Competitive compensation and benefits - 401(k) with company match from Day 1 - Flexible, remote-first work environment with modern collaboration tools - Professional development and leadership growth opportunities - The chance to directly influence the operational success of a cutting-edge, virtual-first care model - A collaborative, mission-driven team that values mutual respect, empowered accountability, persistence, boldness, and belonging If you’re ready to architect what matters, operate where it counts, and turn digital complexity into reliable care at scale — let’s talk.

Your creative field We are looking for a full-time, permanent Teamlead Platform (all genders) to start as soon as possible. We live remote-first, but you have the freedom to choose whether you want to work hybrid or completely on-site due to your proximity to one of our locations. Our platform forms the technical foundation of our most important and revenue-driving product — and with that, a direct lever for Contabo’s overall development. As Team Lead Platform, you ensure that this foundation remains stable, evolves in a meaningful way, and is operated with pragmatic decision-making. Changes here have an impact at datacenter scale, not on a single environment — which is why you keep the overview, set clear priorities, and make sure that adjustments are rolled out in a controlled, step-by-step manner. In this role, you lead an experienced team of Platform Engineers and a Platform Architect. You bring structure to workflows, create transparency within the Kanban process, prevent unnecessary “fire-and-forget” changes, and help your team stay focused even when multiple topics are running in parallel. At the same time, you remain hands-on enough to stay close to the systems and decisions — without sliding into day-to-day micromanagement. Beyond daily operations, you work on initiatives that secure long-term stability and efficiency: you ensure that metrics and data become reliably usable, forecasting becomes possible, and processes no longer depend on individual knowledge. You combine technical depth with economic reasoning and act as a sparring partner for architectural decisions — not as a blocker, but as someone who evaluates impact, risk and priorities clearly and constructively. The success of this role is clearly defined: the evolution of our platform and its surrounding mechanisms enables the evolution of the entire company. When your work delivers impact, products scale predictably, processes become repeatable, and Contabo continues to grow on a stable foundation. What convinces us Your personality, paired with: Must-haves - 1–3 years of team lead experience in a technical environment - Several years of experience operating complex platform infrastructures - Strong expertise in Proxmox - Solid hands-on experience with Linux and Ansible - Ability to manage multiple topics in parallel, set priorities, and bring structure to ongoing processes - High level of ownership and decision-making capability, paired with a pragmatic and economically minded approach - Very good command of English, written and spoken Should-haves - Experience with Ceph (or comparable distributed storage systems) - Monitoring knowledge, e.g., Zabbix - Scripting skills (e.g., Python) - Experience in a hosting or datacenter environment Nice-to-haves - Experience in process optimization (e.g., ITIL) - Background in scale-ups or fast-growing tech environments - Understanding of cost optimization and capacity planning Awesome Prospects At Contabo, we are constantly evolving. Our growth creates space for new ideas, ownership, and real impact for people who want to make a difference. What defines us is trust, direct communication, and an open feedback culture. We believe the best solutions are built together and that everyone has the opportunity to contribute, grow, and leave their own footprint. Additionally, we offer: - Work the way that fits your life – Remote or hybrid with flexible hours for a healthy work-life balance and the same technical equipment at home as in the office - Experience real freedom – Workation across the EU and in our summer office in Mallorca - Stay active and healthy – Access to EGYM Wellpass and thousands of fitness and wellness facilities - Enjoy exclusive perks – Attractive discounts on many products and services through our corporate benefits program - Recharge your energy – 30 days of vacation plus additional days off on Christmas Eve and New Year’s Eve - Give back – An extra day off to get involved in social activities through our Volunteer Day - Make an impact – Take ownership and bring your ideas to life with real creative freedom - Keep growing – Individual professional and personal development opportunities in an innovative tech environment - Feel comfortable where you work – Modern, conveniently located offices across our European locations - Be part of a diverse team – Work in an international environment shaped by diversity - Create lasting memories – Company events and team activities you won’t forget How to reach us If you have any questions, you can reach out to Max by email at maximilian.kasemir@contabo.de.

What we're doing Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta was founded to rebuild the mortgage LOS from the ground up. Our founding belief is that the future of mortgage lending will be a fully automated process. Today, our AI augmented platform makes that a reality. Our mission has been to build a platform where AI isn’t just an add-on, but the core engine that transforms how a loan is actually manufactured. Who we are Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open, and automated origination experience, benefitting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are Vesta is building out its early engineering team with well-rounded, resourceful engineers who want to create a product literally from the ground up. An ideal candidate for this role is a senior+ engineer that has deep experience scaling distributed systems, is not afraid to work on any part of the stack, and is excited about the breadth of responsibility and autonomy. You are someone who people can depend on to get things done and take responsibility for your commitments. You love working alongside smart and talented people who are execution oriented. About your role Your work will likely span our entire codebase, but your primary focus will be on scaling and maturing our platform to handle the entire mortgage market. In addition to development, you'll be responsible for helping set the guidelines and frameworks for our engineering organization in the years ahead, including both technical tooling and organizational growth. Working at an early-stage startup means there is a strong sense of ownership across the team. While we support flexible schedules and trust people to manage their time, there will be moments when mission-critical work requires extra effort outside of typical working hours. We’re looking for teammates who are comfortable with that reality and who care deeply about the success of the product and the team. The responsibilities of this role are open-ended, but we're looking for someone with deep experience in at least one, but ideally all of the following: - Comfortable working in an early-stage startup environment where mission-critical work may occasionally require effort outside typical working hours. - Deep experience scaling distributed systems with complex data dependencies - Performance engineering in any of the following domains: AWS, Kubernetes, Kafka, PostgreSQL or similar relational database, Redis, Elasticsearch - Strong proficiency with C# or other statically typed languages such as Kotlin, Go, or Java. - Familiarity with observability tools (Datadog) and infrastructure as code (Terraform) Perks & Benefits - Robust medical, vision, & dental coverage (~100% of employee premiums are covered) - FSA plan offering - 401(K) plan offering - Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) - Remote-first culture with a physical hub in the bay area! - Generous Work From Home & Wellness Benefits - Monthly cell & wifi stipend - Monthly Doordash benefits - Open & encouraged flexible time off - Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $200,000 - $250,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. We at Pleo are on a mission to make spend management surprisingly effective and empowering. We build a product used by thousands of companies across Europe, and our web app is a core part of that experience. We’re hiring a Staff Engineer to join Web Core — our frontend platform team. The Web Core team exists to enable product engineers across Pleo to build and ship high-quality web software. We own the foundations of the web stack (tooling, patterns, architecture, reliability of the developer workflow), and we partner closely with product teams to make delivery faster, safer, and more consistent. What Web Core does - Build and maintain a web platform that teams use to efficiently deliver excellent web experiences. - Drive technical excellence across Pleo’s web applications (architecture, patterns, quality, performance, accessibility). - Improve developer experience (DX) through tooling, CI reliability, and fast feedback loops. - Steward shared web foundations (libraries, conventions, golden paths) and support adoption. - Facilitate and contribute to the broader frontend community at Pleo. What you’ll be doing As a Staff Engineer in Web Core, you will be a force multiplier. You’ll work across teams and systems to remove constraints and raise the bar for how we build and run web software. - Set technical direction for parts of our web platform, and drive alignment across teams. - Identify the biggest leverage opportunities for web engineering at Pleo (quality, delivery speed, reliability) and execute on them. - Partner with product engineers and leads to design solutions that fit the wider ecosystem. - Build and evolve internal tooling, frameworks, and golden paths that scale across teams. - Improve the reliability and usability of our CI and local developer workflows. - Coach and mentor engineers, and help grow technical leadership in the frontend community. - Contribute hands-on in code. This role blends strategy and execution. You should expect to be coding a meaningful part of the time. You’ll bring solid experience with - Building and maintaining complex web applications at scale. - TypeScript and modern frontend engineering (React experience is a plus). - Designing maintainable systems (including frontend-facing APIs and platform boundaries). - Testing practices and tooling (unit, integration, end-to-end) and a strong quality mindset. - CI/CD and developer productivity improvements (faster, more reliable feedback loops). - Observability and monitoring practices for web systems (metrics, logging, tracing, alerting). - Working effectively across teams and stakeholders, and communicating tradeoffs clearly. Your colleagues would say you - Lead by example and raise the bar with pragmatism and care. - Communicate clearly, listen well, and bring people along in decisions. - Enjoy breaking down complex problems, gathering input, and driving to a solution. - Coach others and create space for people to grow. - Prefer progress over perfection, while still caring deeply about quality. Check out our Engineering Hiring Blog Post to get an in-depth overview of our hiring process and what to expect. Enjoy the reading! Show me the benefits! - Your own Pleo card (no more out-of-pocket spending!) - Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets 🍜 - Private health insurance to ensure you’re fit in body and mind to do your best work - Option to purchase 5 additional days of holiday - Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care - We provide access to MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️‍🩹 - Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously - Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶 About your application English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.