Einleitung Du liebst es, Menschen zu unterstützen, Orientierung zu geben und komplexe Themen verständlich zu erklären? Finanzielle Sicherheit und Wohlbefinden sind für dich ein zentraler Bestandteil von Lebensqualität – und du möchtest dieses Wissen nutzen, um andere nachhaltig zu stärken? Dann ist diese Position genau das Richtige für dich! Als Feel-Good-Manager / Kundenberater (all genders) mit Fokus Financial Wellbeing bist du die erste Anlaufstelle für Mitarbeitende unserer Kund:innen, wenn es um finanzielle Benefits, Absicherung und Vorsorge geht. Du verbindest empathische Beratung mit fachlicher Expertise und sorgst dafür, dass sich Mitarbeitende gut informiert, wertgeschätzt und finanziell gut begleitet fühlen. Werde Teil unseres Teams und gestalte Financial Wellbeing erlebbar – menschlich, verständlich und auf Augenhöhe. Deine Aufgaben - Du berätst Mitarbeitende unserer Kund:innen individuell zu Financial Wellbeing, Versicherungen, Vorsorge und finanziellen Benefits (B2C). - Du betreust Kund:innen telefonisch, schriftlich und virtuell und sorgst für eine positive Service- und Nutzererfahrung. - Du bearbeitest Kundenanfragen und Serviceprozesse eigenständig – von der Beratung bis zur Umsetzung. - Du erklärst komplexe Finanz- und Versicherungsthemen verständlich und kundenorientiert. - Du bringst dich aktiv in die Weiterentwicklung von Services und Prozessen im Bereich Financial Wellbeing ein. Dein Profil - Du verfügst über eine abgeschlossene Ausbildung oder ein Studium im Finanz-, Versicherungs- oder Bankbereich (z. B. Versicherungskaufmann/-frau, Fachwirt:in für Finanzanlagen, Bankausbildung, Steuerberater:in). - Du bringst Berufserfahrung in der Kunden- oder Finanzberatung (B2C) mit. - Du verfügst über eine ausgeprägte Service- und Kundenorientierung sowie Freude an beratender Tätigkeit. - Du gehst sicher mit IT-Systemen, CRM-Tools und digitalen Anwendungen um. - Du arbeitest selbstständig, sorgfältig und kundenorientiert und verfügst über sehr gute Deutschkenntnisse in Wort und Schrift. Was Dich erwartet - Flexible Arbeitszeiten, modernes Büro auf Fuerteventura oder remote auf den kanarischen Inseln - Workation mit Extras: Bis zu 4 Wochen EU-Workation pro Jahr – inkl. Flug & Unterkunft bei Wahl des Standorts München - Faire Konditionen: 30 Urlaubstage, unbefristeter Vertrag & private Zusatzkrankenversicherung - Attraktive-Vergütung: Überdurchschnittliches Gehalt im Landesvergleich - Einfacher Start: Unterstützung bei der NIE-Nummer & Behördengängen und ein herzliches Team vor Ort Bitte beachte: Das Bewerbungsverfahren wird zentral über die ValueNet Group koordiniert. Gemeinsam Vielfalt leben Bei ValueNet fördern wir aktiv Vielfalt und Chancengleichheit. Wir laden Menschen aller Hintergründe ein, sich zu bewerben – unabhängig von Hautfarbe, Nationalität, Religion, Weltanschauung, sexueller Orientierung, Geschlechtsidentität, Alter oder Behinderung. Denn Vielfalt bereichert unser Team und schafft Raum für Innovation und gemeinsame Erfolge. Werte, die verbinden Nachhaltigkeit ist für ValueNet mehr als ein Wort – sie ist fester Bestandteil unseres Handelns, unserer Produkte und Dienstleistungen. Begeisterung, Vertrauen, Mut und Verantwortung prägen unsere Kultur. Wir setzen uns aktiv für ein inklusives Umfeld ein, das die Individualität jedes Einzelnen respektiert und unsere gemeinsamen Ziele stärkt. Kontakt Kristina Muno Talent Acquisition Specialist Tel: +49 89 437803143 Mail: bewerbung@myvalbo.de Weitere Details zur Unternehmensgruppe *ValueNet Group – Unsere Unternehmensgruppe umfasst: - ValueNet HR & Digital GmbH - ValueNet HR IT Solutions SLU, S.COM - Steinsee Gastro & Event GmbH & Co. KG - BONAGO Incentive Marketing Group GmbH - encorePeople GmbH - daydreams Deutschland GmbH & Co. KG

Job Summary: The Program Manager is responsible for identifying and finalizes project/implementation scope. Develops detailed implementation plans including internal, client and third-party resourcing. Manages and coordinates with internal, client and third-party resources to ensure a successful, on-time quality implementation per plan. Generates weekly status reports, holds weekly status meetings with client and project team. Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. Manages and reports on budget for implementations. Possess the ability to seek out, recommend, and implement continuous service improvements within the project timeline (and future projects). Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global Delivery to Client Services upon implementation. Responsibilities: - Identifies and finalizes project/implementation scope. - Develops detailed implementation plans including internal, client and third-party resourcing. - Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan. - Generates weekly status reports, holds weekly status meetings with client and project team. - Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. - Manage and report on budget for implementation. - Seek out, recommend, and implement continuous service improvements. - Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. - Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team. - Ability to run multiple simultaneous implementations with minimal oversight. Required Skills: - Expert Technical skills in JIRA, Excel, Clarizen and Salesforce. Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise. - Financial Services Experience (Investment, Banking, Insurance, FinTech, etc). - Project manage in a matrix reporting environment. - Investment accounting and reporting knowledge. - Familiarity with Software-as-a-Service (SaaS) platforms and delivery model - Strong computer skills, including proficiency in Microsoft Office. - Excellent attention to detail and strong documentation skills. - Outstanding verbal and written communication skills. - Strong organizational and interpersonal skills. - Exceptional problem-solving abilities. Education and Experience: - Bachelor’s & master's in finance or accounting. - 9+ years of relevant project management and implementation experience working with external clients. - Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space. - Consulting experience. - Securities or financial markets experience. - Experience of managing a team essential (7-15 people).

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Sales Programs team enables a high-performance sales team by leveraging technology, automation, and best-in-class methodologies to streamline operations, improve forecasting accuracy, and maximize sales efficiency & effectiveness. The Senior Program Manager will prioritize, implement, and lead large-scale transformational projects across the Sales organization. This role requires a passion for streamlining project plans, centralizing processes, and optimizing change management. Successful candidates have strong analytical business acumen and an insatiable curiosity to understand and improve operations. We are looking for candidates who will champion, role model and embed Samsara’s operating principles as we scale globally and across new offices. This role is open to candidates residing in Canada. You should apply if: - You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. - You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. - You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: - Lead Program Scoping, Planning and Execution: Work closely with business stakeholders (Sales and Revenue Operations leaders, managers, and frontline reps) to identify, scope, prioritize, plan and execute strategic projects that improve the customer and employee experience - Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives - Manage Change: Drive change management for process improvements within the Sales organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change - Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence - Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team Minimum requirements for the role: - Bachelor's Degree from a 4 year institution - 6-8 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role - Track record launching transformational, cross-functional initiatives that measurably improve the customer experience and support scalability within the business - Strong Program Management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results) - Ability to ramp up quickly on business priorities and derive insights from data to inform decisions - Strong communication and written language skills including clear and concise documentation - Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners Ideal Candidate has: - Experience with B2B hardware and SaaS products - PMP certification, Agile/Scrum Certification - MBA The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $102,042.50—$137,200 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

• Own the full delivery lifecycle from signed SOW to kickoff, execution, and closeout: project charter, success metrics, milestones, and operating cadence. • Lead customer relationship management day-to-day: stakeholder mapping, executive updates, expectation-setting, escalation management, and maintaining trust through ambiguity or change. • Build and run the project management system: integrated project plan, RAID log (risks, assumptions, issues, dependencies), decision log, and change control process. • Manage scope, budget, and delivery performance: forecasting, cost management, burn tracking, change orders, and clear tradeoff decisions. • Run high-quality customer and internal meetings: agendas, facilitation, notes, action items, follow-ups, and ensuring decisions are captured and executed. • Coach and enable the delivery team: clarify roles and responsibilities, remove blockers, improve execution habits, and raise the bar on planning and communication. • Monitor engagement health and delivery quality: track progress, surface early warning signals, and drive corrective actions before timelines or relationships slip.