Job Title: Appointment Setter Position Type: Full-Time, Remote Working Hours: U.S. client business hours (aligned with prospect time zones) About the Role: Our client is seeking an Appointment Setter to support sales teams by scheduling qualified meetings with prospects. This role involves engaging leads through phone, email, and LinkedIn, confirming interest, and coordinating calendars between prospects and sales representatives. The Appointment Setter ensures the pipeline is consistently fueled with quality, sales-ready appointments that move opportunities forward. Responsibilities: Lead Engagement: - Call, email, and message prospects from lead lists or inbound interest queues. - Confirm prospect interest and availability before scheduling meetings. - Qualify leads using basic criteria (industry, role, need, budget alignment). Scheduling & Coordination: - Schedule appointments between prospects and sales reps using tools like Calendly, HubSpot Meetings, or Google/Outlook calendars. - Manage time zone differences and ensure accurate scheduling. - Send meeting confirmations, reminders, and reschedule if needed. CRM & Data Management: - Log all activities in Salesforce, HubSpot, or Zoho CRM. - Update lead statuses and notes with accurate details. - Maintain clean, up-to-date records of appointments and outcomes. Collaboration: - Work closely with SDRs/BDRs and Account Executives to align on target prospects. - Provide detailed handoffs with context on prospect needs. - Share feedback from calls and emails to refine outreach strategies. Performance Tracking: - Track metrics such as calls made, emails sent, appointments set, and show rates. - Identify bottlenecks (e.g., low show rates) and suggest improvements. What Makes You a Perfect Fit: - Confident communicator, comfortable on phone, email, and chat. - Organized and detail-oriented, ensuring no double-bookings or missed confirmations. - Persistent and resilient — able to handle rejections and keep going. - Able to balance volume with professionalism in every interaction. Required Experience & Skills (Minimum): - 1–2 years experience in sales support, inside sales, or customer-facing roles. - Familiarity with CRMs (Salesforce, HubSpot, Zoho) and scheduling tools (Calendly, Chili Piper). - Strong written and verbal communication skills. - Ability to manage multiple calendars and time zones. Ideal Experience & Skills: - Experience supporting SDR/BDR teams in high-volume environments. - Familiarity with sales engagement tools (Outreach.io, SalesLoft, Apollo). - Industry experience in SaaS, marketing, or B2B professional services. - Knowledge of basic sales methodologies (BANT, SPIN, Challenger). What Does a Typical Day Look Like? An Appointment Setter’s day revolves around connecting with leads and booking qualified meetings. You will: - Begin by reviewing CRM tasks and prioritizing follow-ups or new lead lists. - Make outbound calls and send emails to prospects, confirming interest and securing meeting times. - Coordinate schedules between prospects and sales reps, sending reminders and confirmations. - Update CRM records with call notes, statuses, and scheduled appointments. - Review daily metrics (appointments booked, show rates) and plan improvements. In essence: you ensure that sales reps always have a steady flow of qualified conversations lined up. Key Metrics for Success (KPIs): - Daily/weekly call and email activity targets met. - Appointments booked per week/month (per client benchmarks). - Show rate of scheduled meetings (≥ 70–80%). - CRM hygiene: 100% of interactions logged accurately. - Positive feedback from sales reps on handoff quality. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., roleplay scheduling a call with a prospect, or log sample leads into CRM + schedule mock appointments) - Client Interview with Sales Team - Offer & Background Verification

Job Title: Appointment Setter Position Type: Full-Time, Remote Working Hours: U.S. client business hours (aligned with prospect time zones) About the Role: Our client is seeking an Appointment Setter to support sales teams by scheduling qualified meetings with prospects. This role involves engaging leads through phone, email, and LinkedIn, confirming interest, and coordinating calendars between prospects and sales representatives. The Appointment Setter ensures the pipeline is consistently fueled with quality, sales-ready appointments that move opportunities forward. Responsibilities: Lead Engagement: - Call, email, and message prospects from lead lists or inbound interest queues. - Confirm prospect interest and availability before scheduling meetings. - Qualify leads using basic criteria (industry, role, need, budget alignment). Scheduling & Coordination: - Schedule appointments between prospects and sales reps using tools like Calendly, HubSpot Meetings, or Google/Outlook calendars. - Manage time zone differences and ensure accurate scheduling. - Send meeting confirmations, reminders, and reschedule if needed. CRM & Data Management: - Log all activities in Salesforce, HubSpot, or Zoho CRM. - Update lead statuses and notes with accurate details. - Maintain clean, up-to-date records of appointments and outcomes. Collaboration: - Work closely with SDRs/BDRs and Account Executives to align on target prospects. - Provide detailed handoffs with context on prospect needs. - Share feedback from calls and emails to refine outreach strategies. Performance Tracking: - Track metrics such as calls made, emails sent, appointments set, and show rates. - Identify bottlenecks (e.g., low show rates) and suggest improvements. What Makes You a Perfect Fit: - Confident communicator, comfortable on phone, email, and chat. - Organized and detail-oriented, ensuring no double-bookings or missed confirmations. - Persistent and resilient — able to handle rejections and keep going. - Able to balance volume with professionalism in every interaction. Required Experience & Skills (Minimum): - 1–2 years experience in sales support, inside sales, or customer-facing roles. - Familiarity with CRMs (Salesforce, HubSpot, Zoho) and scheduling tools (Calendly, Chili Piper). - Strong written and verbal communication skills. - Ability to manage multiple calendars and time zones. Ideal Experience & Skills: - Experience supporting SDR/BDR teams in high-volume environments. - Familiarity with sales engagement tools (Outreach.io, SalesLoft, Apollo). - Industry experience in SaaS, marketing, or B2B professional services. - Knowledge of basic sales methodologies (BANT, SPIN, Challenger). What Does a Typical Day Look Like? An Appointment Setter’s day revolves around connecting with leads and booking qualified meetings. You will: - Begin by reviewing CRM tasks and prioritizing follow-ups or new lead lists. - Make outbound calls and send emails to prospects, confirming interest and securing meeting times. - Coordinate schedules between prospects and sales reps, sending reminders and confirmations. - Update CRM records with call notes, statuses, and scheduled appointments. - Review daily metrics (appointments booked, show rates) and plan improvements. In essence: you ensure that sales reps always have a steady flow of qualified conversations lined up. Key Metrics for Success (KPIs): - Daily/weekly call and email activity targets met. - Appointments booked per week/month (per client benchmarks). - Show rate of scheduled meetings (≥ 70–80%). - CRM hygiene: 100% of interactions logged accurately. - Positive feedback from sales reps on handoff quality. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., roleplay scheduling a call with a prospect, or log sample leads into CRM + schedule mock appointments) - Client Interview with Sales Team - Offer & Background Verification

Job Title: Appointment Setter Position Type: Full-Time, Remote Working Hours: U.S. client business hours (aligned with prospect time zones) About the Role: Our client is seeking an Appointment Setter to support sales teams by scheduling qualified meetings with prospects. This role involves engaging leads through phone, email, and LinkedIn, confirming interest, and coordinating calendars between prospects and sales representatives. The Appointment Setter ensures the pipeline is consistently fueled with quality, sales-ready appointments that move opportunities forward. Responsibilities: Lead Engagement: - Call, email, and message prospects from lead lists or inbound interest queues. - Confirm prospect interest and availability before scheduling meetings. - Qualify leads using basic criteria (industry, role, need, budget alignment). Scheduling & Coordination: - Schedule appointments between prospects and sales reps using tools like Calendly, HubSpot Meetings, or Google/Outlook calendars. - Manage time zone differences and ensure accurate scheduling. - Send meeting confirmations, reminders, and reschedule if needed. CRM & Data Management: - Log all activities in Salesforce, HubSpot, or Zoho CRM. - Update lead statuses and notes with accurate details. - Maintain clean, up-to-date records of appointments and outcomes. Collaboration: - Work closely with SDRs/BDRs and Account Executives to align on target prospects. - Provide detailed handoffs with context on prospect needs. - Share feedback from calls and emails to refine outreach strategies. Performance Tracking: - Track metrics such as calls made, emails sent, appointments set, and show rates. - Identify bottlenecks (e.g., low show rates) and suggest improvements. What Makes You a Perfect Fit: - Confident communicator, comfortable on phone, email, and chat. - Organized and detail-oriented, ensuring no double-bookings or missed confirmations. - Persistent and resilient — able to handle rejections and keep going. - Able to balance volume with professionalism in every interaction. Required Experience & Skills (Minimum): - 1–2 years experience in sales support, inside sales, or customer-facing roles. - Familiarity with CRMs (Salesforce, HubSpot, Zoho) and scheduling tools (Calendly, Chili Piper). - Strong written and verbal communication skills. - Ability to manage multiple calendars and time zones. Ideal Experience & Skills: - Experience supporting SDR/BDR teams in high-volume environments. - Familiarity with sales engagement tools (Outreach.io, SalesLoft, Apollo). - Industry experience in SaaS, marketing, or B2B professional services. - Knowledge of basic sales methodologies (BANT, SPIN, Challenger). What Does a Typical Day Look Like? An Appointment Setter’s day revolves around connecting with leads and booking qualified meetings. You will: - Begin by reviewing CRM tasks and prioritizing follow-ups or new lead lists. - Make outbound calls and send emails to prospects, confirming interest and securing meeting times. - Coordinate schedules between prospects and sales reps, sending reminders and confirmations. - Update CRM records with call notes, statuses, and scheduled appointments. - Review daily metrics (appointments booked, show rates) and plan improvements. In essence: you ensure that sales reps always have a steady flow of qualified conversations lined up. Key Metrics for Success (KPIs): - Daily/weekly call and email activity targets met. - Appointments booked per week/month (per client benchmarks). - Show rate of scheduled meetings (≥ 70–80%). - CRM hygiene: 100% of interactions logged accurately. - Positive feedback from sales reps on handoff quality. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., roleplay scheduling a call with a prospect, or log sample leads into CRM + schedule mock appointments) - Client Interview with Sales Team - Offer & Background Verification

Role Description The Outpatient Admissions Coordinator has primary responsibility for all front-end functions, including fielding inquiries, conducting clinical screenings, and scheduling client admissions to appropriate treatment facilities. The Admissions Coordinator shall receive all referral calls and web inquiries, handle them courteously and appropriately, and enter them into the appropriate databases. The Outpatient Admissions Coordinator is responsible for facilitating admissions into the PHP, IOP, and Virtual IOP levels of care with potential clients, families, and referral sources. The Outpatient Admissions Coordinator shall coordinate all front-end activity with the Office Coordinator and Executive Director at the relevant Outpatient Center(s). Essential Responsibilities - Handles inquiries appropriately and effectively, communicating knowledge of all programs, prices, level of care, and admission protocols. - Presents overall key program talking points, features, and benefits, for designated Outpatient locations. - Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support. - Communicates with referents, clients, and families appropriately and effectively. - Assesses all for potential admissions and makes LOC determinations based on treatment needs and refers to the appropriate level of care. - Completes all required paperwork to facilitate a smooth admission process into all levels of care. - Plans and coordinates all admissions and acts as the “concierge” to ensure that the admissions process proceeds smoothly. - Communicates clinical and treatment needs of potential admissions to the clinical team. - Follows up on all open referral calls/cases with the potential resident, family, referent, and/or marketing team member until the case is closed or admitted. - Facilitates communication with designated Outpatient Office Coordinator and/or Outpatient Executive Director as needed for each admission. - Ensures follow-up with referral sources following admissions, discharges, and during the treatment process. - Assists with conferences and marketing activities and facilitates referral development contacts in coordination with the Business Development Team. Attends conferences as requested. - Ability to work remotely, making full use of software platforms to effectively communicate with onsite teams. Qualifications - Bachelor’s degree required. Master’s degree in counseling or social work field preferred. - Minimum of three (3) years’ experience in the mental health field. - Requires valid State Driver’s License. Benefits - Collaborative environment dedicated to clinical excellence. - Multiple Career Development Pathways. - Company Supported Continuing Education & Certification. - Multiple Health Plan Design Options Available. - Flexible Dental & Vision Plan Options. - 100% Company Paid EAP Emotional Well-Being Support. - 100% Company Paid Critical Illness (with health enrollment plan). - 100% Company Paid Life & ADD. - 401K with Company Match. - Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts. - Generous Team Member Referral Program. - Parental Leave.