Role Description We are looking for a highly organized and proactive Dispatcher (DSR) to manage and coordinate service requests between customers and field technicians. This role is critical in ensuring smooth daily operations, efficient scheduling, and high customer satisfaction. Key Responsibilities - Schedule and dispatch technicians to service calls based on priority, location, and availability - Monitor job progress and ensure timely completion of assigned tasks - Communicate with technicians in real-time to provide updates, directions, and support - Handle incoming service requests and assign jobs accordingly - Optimize routes and scheduling to maximize efficiency and reduce downtime - Follow up on active and completed jobs to ensure service quality - Coordinate emergency or urgent service requests effectively - Maintain accurate records of jobs, schedules, and technician performance - Collaborate with internal teams (customer support, operations, etc.) to resolve issues Qualifications - Minimum 2 years of experience in dispatching, coordination, operations or a similar role - Strong organizational and multitasking skills - Ability to work in a fast-paced, high-pressure environment - Excellent English communication skills (written and spoken) - Strong problem-solving and decision-making abilities - Ability to work independently and take initiative - Comfortable using multiple systems, tools, and communication platforms - Reliable internet connection and quiet working environment

• Track project timelines, deadlines, and deliverables • Ensure reports, invoices, and submissions are completed on time • Assist with internal coordination across multiple projects • Manage emails, scheduling, and general correspondence • Communicate with clients, suppliers, and partners professionally • Handle day-to-day operational tasks and follow-ups • Support with routine bookkeeping tasks (data entry, tracking expenses, etc.) • Assist with organising financial data across projects • Maintain accurate records in line with internal processes

• Organize and file documents, maintaining the company’s filing systems. • Assist in preparing reports and spreadsheets by entering required data and information. • Register employees in the company system, ensuring information is kept up to date. • Assist with candidate screening processes. • Collaborate with the administrative team on various tasks to ensure smooth department operations.

Role Description We are seeking a highly organized and proactive Executive Assistant / Administrative Assistant to support our leadership team and contribute to the smooth operation of our office. This pivotal role offers the opportunity to work closely with senior executives, managing a variety of administrative tasks that keep the organization running efficiently. If you thrive in a dynamic environment, enjoy multitasking, and have a keen eye for detail, this position is an exciting chance to make a meaningful impact while developing your professional skills. - Manage calendars, schedule meetings, and coordinate travel arrangements for executives. - Prepare, proofread, and edit correspondence, reports, and presentations. - Organize and maintain files, records, and confidential information with discretion. - Coordinate internal and external communications, responding promptly and professionally. - Assist in planning and executing company events, meetings, and special projects. - Handle expense reports, invoices, and basic bookkeeping tasks as needed. - Support team members with various administrative tasks to enhance overall productivity. - Anticipate the needs of executives and provide proactive solutions to challenges. Qualifications - Proven experience as an Executive Assistant, Administrative Assistant, or in a similar role. - Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and calendar management tools. - Excellent written and verbal communication skills. - Exceptional organizational skills with the ability to prioritize and multitask effectively. - Discretion and confidentiality in handling sensitive information. - Ability to work independently and collaboratively within a fast-paced environment. - High school diploma required; associate or bachelor’s degree preferred. Benefits - 401(k) - Health insurance - 401(k) matching - Vision insurance - Dental insurance - Paid sick time - Paid holidays Company Description QMaxx Products Group, Inc. (QMaxx) has introduced a family of proprietary lubricants and functional fluids (patents pending and published) that bring to market a unique revolutionary technology and game-changing set of properties. Its superiority is tested and proven by independent laboratories, scientists and major industrial clients. Scientifically formulated using 21st century technology, the current offering of 12 products is setting the industry standard for long-term protection against rust and corrosion under extreme industrial and environmental conditions.