• Coordinate scheduling for troubleshooting, maintenance, and repair services for customers. • Support field service technicians and internal teams to balance workloads and maintain service efficiency. • Manage multiple service projects while maintaining strong organization and time management. • Ensure all services are delivered accurately, efficiently, and to the highest quality standards. • Maintain a professional and customer-focused attitude in all interactions. • Collaborate with Sales Representatives, Service Technicians, and Customer Service teams to ensure complete customer satisfaction. • Drive utilization of the Salesforce Field Service platform to manage post-sale fulfillment and identify opportunities for process improvements. • Ensure timely and accurate documentation, system updates, and reporting. • Support the growth of chargeable service programs while managing warranty service operations efficiently. • Assist with continuous improvement initiatives within service operations. • Travel occasionally for team meetings, training, or in-market service coordination.

• Gerenciar backlog de projetos, priorizando entregas com base em critérios de negócio e técnicos; • Garantir rastreabilidade de itens de desenvolvimento nas ferramentas de gestão Azure Devops; • Monitorar e reportar KPIs de entrega: Lead Time, Cycle Time, MTTR, Deployment Frequency; • Gerir riscos, impedimentos e dependências entre times e frentes de trabalho; • Conduzir gestão de mudanças e comunicação executiva com stakeholders do cliente; • Garantir aderência à metodologia e uso correto das ferramentas (Copado, Jira, Confluence, Teams); • Elaborar relatórios de status, atas e documentação de projetos.

This position requires a relevant Doctoral Degree, PMP Preferred. DeVry University strives to close our society’s opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. Opportunity: DeVry University focuses on developing long-term relationships with superior instructors who have high professional standards, excellent communication skills, enthusiasm, and a commitment to providing the finest practitioner-focused education. We are seeking primarily industry professionals to teach and share their knowledge and experience with undergraduate and graduate students in a variety of fields. - Courses meet once or twice a week for eight weeks. - Face-to-face interaction is blended with technology (such as online discussions and online assignments) for an enhanced learning environment. - Faculty are responsible for facilitating student learning by teaching courses and programs in accordance with DeVry University requirements. - Faculty develop course syllabi, lesson plans, and apply teaching techniques to best achieve course and programmatic objectives. - All DeVry instructors will participate in a comprehensive faculty training program and ongoing faculty development activities to ensure the highest quality instruction. Responsibilities: - Develops and provides students with an approved DeVry University syllabus that follows a template established by the local campus, and which includes the terminal course objectives. - Organizes, prepares, and regularly revises and update all course materials. - Uses appropriate technological options for online technologies and course-related software, including Websites, e-mail, and online discussions for preparing the course and making it accessible to students. - Models effective oral and written communications that engage the students, provide clarity, and improve student learning. - Sets clear expectations for the course by publishing course terminal objectives, assignment/examinations dates, and weight the distribution of various evaluation categories. - Ensures that the content and level of material included on exams correspond to the course terminal objectives. - Demonstrates consistency and fairness in the preparation and grading of exams and provide timely feedback to students. - Completes other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - A Doctoral degree with 15 graduate hours in the subject being taught - PMP Preferred - Qualifying credentials must be awarded by an institution accredited by an agency recognized by the U.S. Department of Education or the Council for Higher Education Administration, or by an international institution determined to hold equivalent accreditation - Additional requirements driven by state licensing or accreditation considerations may apply. - Faculty must have requisite subject matter expertise and outstanding communication skills. *Please upload a copy of your unofficial transcripts graduate level and above Pay: Visiting Professor pay is based on degree, credit hours taught per 8-week session, and location. In addition, DeVry University does not guarantee any specific number of work hours or assignments, which may vary based on the University’s needs and discretion. - Pay may vary in most states from $1500-$2700 per 8-week session. - Pay in the states of AZ, CA, IN and PA is paid at an hourly rate of either $22.00/hour or $23.50/hour For Visiting Professor roles, we accept applications on an ongoing basis. DeVry University offers benefit options for Visiting Professors, including: - 401(k) and Roth Plan - Paid Tuition Program - Remote and Flex Work Options - Paid Sick Time - Technology Stipend Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits. We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community. We are committed to a workplace environment where all colleagues feel valued, respected, and supported.

• Organize, manage, and plan projects of all sizes in a manner consistent with company-wide policies and procedures • Lead project teams comprised of Project Managers, Project Engineers and Design Engineers, Architectural Designers, and other professionals as required, for multiple projects • Assist in securing most of own project work through proposals to new and existing clients • Perform initial project planning and organization, including developing project schedules and scheduling resources • Verify design concepts and organize project files • Oversee a team of engineers and consultants to ensure projects are prepared on time, on budget, and in accordance with code and client requirements • Ensure the technical and financial success of assigned projects • Delegate work and assignments to team members based on expertise, work experience, and time constraints • Communicate and act as a liaison between internal clients, external clients, vendors and other project stakeholders • Address internal and external client questions and/or concerns throughout the project • Conduct risk assessments; report identified risks to management • Ensure project compliance with all regulations and standards • Collaborate with project design teams to complete multiple concurrent projects on time • Act as lead Project Manager on projects of various sizes and self-performed projects • Prepare project budget based on contracted fees and maintain accurate project accounting system