We are able to hire within CT, FL, MN, NC, NJ, OH, TX. Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification. Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows. Measures: - Client retention and satisfaction - Organic revenue growth within existing accounts - Quality and effectiveness of client communication and performance reporting - Timely delivery of plans, recommendations, and client deliverables REPORTS TO: Account Director RESPONSIBILITIES: - Account Ownership & Client Partnership - Own assigned client accounts end to end, acting as the primary point of contact - Build and maintain strong, trusted client relationships through clear communication and strategic guidance - Lead client meetings, performance reviews, and planning discussions - Manage expectations, navigate complex or challenging conversations, and ensure long-term health - Digital Media & Performance Oversight - Maintain fluency across digital media channels including paid social, programmatic, search, display etc. - Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations - Partner closely with internal teams to align execution with client goals - Translate performance data into clear, actionable narratives for clients - Growth & Revenue Expansion - Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives) - Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance - Internal Collaboration & Organization - Coordinate timelines, deliverables, and priorities across internal teams - Ensure responsiveness, organization, and follow through in a fast-paced agency environment - Maintain accurate documentation, notes, and account records What it takes to succeed in this role QUALIFICATIONS: - 5–7 years of experience in account management, client services, or digital agency environments - Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison - Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients - Demonstrated experience identifying and driving organic growth within existing accounts - Exceptional verbal and written communication abilities - Preferred / Nice to Have: - Strong organizational and time management skills - Experience working in a fast-paced agency environment - Comfort managing multiple accounts and competing priorities Key Competencies: - Client Partnership & Trust Building - Strategic Communication - Digital Media Acumen - Performance Analysis & Insight - Growth & Opportunity Identification - Cross‑Functional Collaboration - Accountability & Professional Judgment The Perks: - The best co-workers you’ll ever find - Unlimited PTO - Medical, Dental, Vision, 401k plus match - Annual performance bonus eligibility - Ongoing training opportunities - Planned outings and team events (remote workers included!) PHYSICAL DEMANDS AND WORK ENVIRONMENT - Prolonged periods of sitting at a desk and working on a computer. - Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.) - Frequent communication via phone, email, and video conferencing. - Work is performed in a temperature-controlled office environment with standard lighting and noise levels. - Position may require occasional travel to client site Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits. EEO & Accessibility Statement Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact ADArequests@digitalunited360.com.

• Develop a partner venue acquisition strategy by researching, pitching, and closing restaurants, hotels, and other venue partners. • Develop a chef instructor recruiting strategy by identifying, screening, and training chef instructors. • Coordinate with partner venues and chef instructors to develop class topics and plan class schedules. • Strategize areas for growth and expansion within your assigned territories and beyond.

• Oversee the strategy and operational excellence of Outdoor Afro’s partnerships and development efforts. • Drive revenue generation and partnership opportunities. • Build strong departmental processes, managing donor relations technology. • Streamline grant administration and ensure alignment between development operations and organizational goals.

Company Description Backed by Y Combinator, CocuSocial is one of the largest culinary experience providers in the US. We connect chefs with venues like hotels and restaurants to host a variety of cooking, baking, cocktail-making and wine-tasting classes. We are growing fast and currently offering in-person experiences in over 30 metro areas in the US, including NYC, LA, DC, Chicago, Atlanta, San Diego, and more. Michelin-starred chefs and celebrity chefs who appeared on Bravo's Top Chef have also taught on our platform. Our mission is to educate, entertain, and bring people together through unique food and drink experiences. We are expanding into Canada in 2026 and are looking for talented Account Managers based in Canada to join our growing team — managing existing US territories while also playing a key role in our Canadian market launch. Job Description As an Account Manager at CocuSocial, you will drive growth across both assigned US territories and our new Canadian market by developing partnerships with venues (hotels and restaurants) and recruiting chef instructors. You will manage and support existing venue and chef partners while also building new relationships from the ground up. This is a unique opportunity for someone who is passionate about food, thrives in a fast-moving environment, and wants to make a real impact across two markets. Your responsibilities include the following: - Develop a partner venue acquisition strategy by researching, pitching, and closing restaurants, hotels, and other venue partners. - Develop a chef instructor recruiting strategy by identifying, screening, and training chef instructors. - Coordinate with partner venues and chef instructors to develop class topics and plan class schedules. - Strategize areas for growth and expansion within your assigned territories and beyond. Qualifications - Bachelor's degree required. - 3+ years of working experience in an account management, sales, or business development role. - Excellent verbal and written communication and relationship-building skills. - Passionate about food and beverage experiences. - Excited about working in a fast-paced startup environment. Additional Information - Base salary of CAD $90,000–$110,000, plus performance bonus of up to 15% of base salary. - Extended health and dental benefits. - Work remotely full-time. - Paid time off. - Unlimited CocuSocial experiences and other team-building events. - Opportunity to work with an intimate, smart, and passionate team. - Be part of an exciting new chapter as we bring CocuSocial to Canada.