• Confirm advance costs and value screen subtotals against accounting records • Re confirm provider balances when verification exceeds 30 days • Calculate health insurance payments and support lien dispute processes • Retrieve missing insurance cards from clients when needed • Identify health insurance information and subrogation contacts • Confirm all bills and payments are accurately reflected in value screens • Locate account numbers and verify dates of service and billed amounts • Contact medical providers to confirm balances and billing information • Review prior file handler notes to verify case accuracy • Track response timelines and conduct follow up when responses are delayed • Send medical and billing authorizations to providers and collection agencies • Support pre litigation paralegals and attorneys with daily case documentation needs • Disburse checks and scan copies into the system for record keeping • Assist with preparing settlement statements ensuring balances are current • Open liens and assist with lien related documentation • Request and track reductions and upload all related documentation • Cross reference bills between case documents and value screens • Confirm payment addresses for providers and insurance carriers • Identify missing bills and notify paralegals when documents are needed • Complete additional tasks as assigned to support the pre litigation team • Scan and properly tag all incoming correspondence into case files • Contact clients to confirm addresses for escrow disbursements or office pickup • Follow up on escrow items and confirm final payments or balances

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/) National Interstate is looking for a Workers Comp Claims Specialist to join their team. This individual will work fully remote from the USA. Essential Job Functions and Responsibilities - Manages a large inventory of highly complex claims to evaluate compensability/liability. - Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages. - Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners. - Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. - Performs other duties as assigned. Job Requirements Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Experience: Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). CA Workers Comp Experience Scope of Job/Qualifications: Works at the highest authority limits on assignments of the highest technical complexity and coordination. Excellent analytical, negotiation, and problem-solving skills. Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures. Maintains and leverages knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Recognized as a subject matter expert within the company, potentially operating at a peer level to management. Company: NIIC National Interstate Insurance Company Salary Range: $85,000.00 -$98,000.00 Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. *Excludes seasonal employees and interns.

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/) National Interstate is looking for a Workers Comp Claims Specialist to join their team. This individual will work fully remote from the USA. Essential Job Functions and Responsibilities - Manages a large inventory of highly complex claims to evaluate compensability/liability. - Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages. - Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners. - Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. - Performs other duties as assigned. Job Requirements Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Experience: Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). CA Workers Comp Experience Scope of Job/Qualifications: Works at the highest authority limits on assignments of the highest technical complexity and coordination. Excellent analytical, negotiation, and problem-solving skills. Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures. Maintains and leverages knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Recognized as a subject matter expert within the company, potentially operating at a peer level to management. Company: NIIC National Interstate Insurance Company Salary Range: $85,000.00 -$98,000.00 Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. *Excludes seasonal employees and interns.

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Job Summary The Collection Specialist is responsible for collecting on outstand receivables from attorneys and funding vendors. This position reports directly to the Manager of Liens and Legal and is vital in ensuring timely updates and payments. The coordinator ensures efficient, high-quality service by adhering to department-defined policies and procedures directly impacting our patients. This role requires exceptional attention to detail, strong organizational skills, and effective communication to navigate complex case and funding vendor assignments. Duties/Responsibilities: - Champions the US Radiology Way in daily activities Operations (95%) - Review settlement offers from law firms to finalize negotiations, to include reviewing settlement offers. - Audit funding vendor partners receivables for accuracy and send out monthly. - Ensure compliance with departmental and insurance guidelines. - Work closely with attorneys, case managers, funding partners, and patients to resolve balance related issues - Provide account balance information. - Demonstrate and apply knowledge of medical terminology and high proficiency in general medical office procedures, including HIPAA regulation - Communicate any firm or funding changes or trends among the team. - Maintains a level of productivity suitable for the department. - Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format. - Update data entry errors for clean billing purposes. - Other Duties as assigned. Completes other tasks and projects as assigned (5%) Required Knowledge, Skills, and Abilities: - Excellent analytical, problem-solving, and decision-making skills. - Skilled in written and verbal communication - Ability to take the initiative to improve processes, think strategically and identify trends - Ability to provide open, honest feedback to improve decision-making - Must have good verbal and written communication skills. - Ability to organize and interpret data. - Ability to utilize good judgment to problem solve. - Ability to work independently and in a team environment. - Ability to use a computer, related software/programs, and multiple screens. - Ability to work onsite or remotely as needed. Education and Experience: - High School Diploma or equivalent required; bachelor’s degree preferred - 2 years of experience working in insurance verifications. - Experience with Microsoft Office, including Excel Physical Requirements: - Requires the use of office equipment, such as computers, fax machines, telephones and copiers - Requires computer-related activities for extended periods of time - Requires the ability to see, hear, speak, write, and key #PACESJ Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.