• Answers incoming calls and performs triage of inquiries. • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. • Collects relevant caller data to assist with measurement, tracking and reporting activities. • Track inquiries, questions and answers and provide resolution. • May perform clerical or administrative duties. • Performs other duties as assigned.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves serving members virtually by helping them manage their accounts and understand various Credit Union products and services. - Opening new accounts for members and businesses, answering member questions, and performing transactions using the online VideoChat channel. - Communicating with members in a professional, accurate, and timely manner using phone, text message, and email. - Interviewing and qualifying members for loans and other products within the requirements of the policies established by the Credit Union. - Researching and making appropriate corrections for members with account problems. - Gathering needed data and verification documents from members and real estate partners. - Maintaining a knowledge of, promoting, and cross selling a variety of Credit Union products and services. - Making recommendations to members based on their full financial picture and personal financial goals. - Keeping your manager informed of member needs and desires regarding products, services, suggestions, and/or escalations. Qualifications - 1-2 years of sales or customer service experience. - The ability to always maintain the confidentiality of Credit Union and member records. - A Bachelor’s Degree or equivalent experience (preferred). Requirements - This role will require some physical abilities including the ability to sit for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines. - You must be eligible for membership at ICCU to obtain employment. Benefits - Competitive Pay - Medical, Dental, & Vision Insurance - Generous Paid Time Off - Paid Holidays - Matching 401K AND Pension - Tuition Reimbursement - Employee Assistance Program - Employee Wellness Program - Paid Group Life and Disability Insurance - Awesome Culture - Business Discounts (such as cell phone service and gym memberships) - And More Company Description Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you’re a part of it. - ICCU was named a Best Place to Work in Idaho. - We are a top financially performing credit union in the nation. - ICCU was voted for large companies the Best Place to work in Idaho. - We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. - We are a talent-based organization looking for talented individuals to help our members achieve financial success.

Loan Officer – Keep 100% of Your Revenue Location: Nationwide Compensation: 100% Commission (Per-File Fee Only) Posted By: Independent Mortgage Recruiting Firm If you are a producing Loan Officer still giving away margin, this conversation is worth 15 minutes of your time. We are working with one of the most LO-friendly mortgage platforms in the country and are selectively speaking with originators who want to run their own business and keep more of what they earn. Schedule a confidential call to see if this makes sense for you. What Makes This Different - You keep 100% of the revenue on your loans - No management margin - Price loans how you need to win deals - Small per-file transaction fee - Full backend support (processing, compliance, etc.) - Access to 130+ lenders and products This model is built for self-sourced producers who are tired of the traditional split structure. Massive Product Depth You’ll have solutions for virtually every borrower: - Conventional / FHA / VA / USDA - Non-QM & bank statement - DSCR & investor loans - Jumbo - Down payment assistance - Specialty programs When your referral partners call, you can say yes more often. Want to Build a Team or Branch? If you have leadership ambitions, there is also a team and branch model that allows you to: - Recruit and grow your own LO team - Run your own P&L - Scale your business your way Built to Help You Win More Realtor Business Beyond compensation, we provide access to a proprietary system designed to: - Attract realtors into your ecosystem - Build long-term referral loyalty - Automate follow-up and nurture - Create predictable purchase pipelines This is about helping strong LOs become dominant in their markets. Who Should Schedule a Call  Self-sourced Loan Officers  Producing 30+ loans per year.  Entrepreneurs who want control  Team builders and market leaders  LOs frustrated with giving up margin Who Should Not Apply  Call-center mindset  Fully company-lead dependent  Not comfortable operating independently Book a Confidential Strategy Call If you want to understand what keeping 100% could mean for your income, the next step is simple. Contact: gary@leadling.com

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.   As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.   Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.   If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.   For more information about our company, visit CuranaHealth.com. Summary An RN functions as part of the National After-Hours Team (NAHT), and reports to the NAHT Director of Clinical Operations (DCO) or Clinical Team Lead (CTL).  The RN performs activities that fall within the RN scope of practice.  This role works in close collaboration with all of the team members and may support multiple providers.  The RN works under the direction of the provider, and activities are delegated to the RN by the provider or the DCO/CTL.  The RN understands and supports the NAHT models of care including the varying settings including Skilled-Nursing Facilities, Short Term Rehab, Assisted Living Facilities and Independent Living Communities.   Essential Duties & Responsibilities The NAHT RN is responsible for providing telephonic care and direction to members and facility staff during various overnight, weekend, and holiday hours. This role is responsible for the delivery of medical care services to a pre-designated group of enrollees in the Southwest Region, including, but not limited to AL, AZ, AR, CO, KY, LA, MS, NM, TN, TX, CA and NV.   In this home-based role you will provide afterhours virtual (primarily telephonic) care for aging residents in various settings. This excellent opportunity affords an autonomous role bringing enormous satisfaction in the care and comfort of our aging population.     Scheduling & Hours: This is a part time, work from home position requiring various shift coverage with a mix of weeknights, weekend, and holiday coverage.   While shift times can vary, we provide coverage to members on weeknights from 5pm- 8am local time, continuous coverage from Friday at 5pm to Monday at 8am. Holiday coverage is also provided beginning at 5pm of the end of the last business day to 8am of the resumption of business hours. - Availability and Coverage expectations for this role - While shift times can vary, we provide coverage to members on weeknights from 5pm- 8am local time, continuous coverage from Friday at 5pm to Monday at 8am. Holiday coverage is also provided beginning at 5pm of the end of the last business day to 8am of the resumption of business hours. - Availability and Coverage expectations for this role - Weeknight shifts between 5pm and 8am - Every other weekend coverage for 12-hour day shifts both Saturday and Sunday..  - Weeknight Overnight coverage and holidays are required for all RNs, 2 holiday shifts (12 hours) per year required for part time. - Holiday scheduling is completed at the beginning of the year for advanced planning    Primary Responsibilities: - Care Coordination - Assist the provider/team with various care coordination activities to support the role of the NAHT APPs - Telephonic triage of incoming calls and voicemails to determine the correct level of care. - Responsible for collaborating with the nursing facility, APPs, and community members to identify and respond to changes in condition. - Assist the provider/team with inbound and outbound communications for members including addressing handoffs, telephonic assessments, and acuity follow-ups. - Team Support - Assist in the coordination of the follow up of members in the ER. - Participate in the onboarding of new clinical staff under the direction of the DCO/CTL; the RN may coordinate onboarding activities and participate in other orientation activities under the direction of the DCO/CTL. - Documentation - Document all clinical information, telephonic assessments, and activities in the appropriate documentation tool. - RN to APP Hand Off - One entry by the RN and one responding entry by the APP should be recorded in the appropriate documentation tool. - RN is responsible for escalating appropriate calls to the NAHT APP. - Use of RN mini soap note for acute change in condition calls escalated to APP. - Use of the fall mini soap note for reported falls, escalate to APP. Qualifications Current unrestricted compact RN license (AL, AZ, AR, CO, KY, LA, MS, NM, TN, & TX). Candidates must be able to apply for California (CA) and Nevada (NV) RN licenses within the first month of employment and be willing to obtain additional state licenses as needed within a 30-day timeframe. - 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or case management position. - Dedicated space for home office set up. - Access to high speed internet services - Computer/typing proficiency to enter and retrieve data in electronic clinical records. - Proficient with Microsoft Word, Outlook, and Excel. - Strong problem solving skills. - Ability to communicate complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others. - Ability to flex with change and perform positively and efficiently in production driven environment.   Preferred Qualifications: - Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs - Experience triaging calls     Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.   *The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).       We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.   This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.