• Collaborate with a talented software engineering team to design and deliver custom Salesforce solutions that support evolving business and customer needs. • Partner closely with business stakeholders, management, and senior engineers to translate requirements into scalable technical solutions that enhance the Salesforce platform. • Provide technical leadership through coaching and mentorship, fostering the growth of team members, promoting engineering best practices, and helping build a high-performing development team. • Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing lead-to-cash business processes, including lead management, opportunity lifecycle, quoting, and revenue workflows. • Write high-quality, scalable source code primarily in Apex, JavaScript, Visualforce, Aura, and Lightning Web Components, adhering to Salesforce development best practices, coding standards, and design patterns. • Customize and extend the Salesforce platform to deliver scalable, business-aligned technical solutions. • Experience designing and implementing scalable integrations using MuleSoft, including API-led architecture, system/process/experience layers, and seamless integration between Salesforce and external enterprise systems. • Utilize source control tools such as Git and Bitbucket to manage code and deployments. • Monitor Salesforce platform performance and proactively manage system usage limits (governor limits), ensuring optimal performance, scalability, and reliability of custom solutions. • Participate in peer code reviews to ensure adherence to coding standards, best practices, and overall solution quality. • Monitor and resolve automated build and deployment failures related to programmatic defects. • Collaborate with cross-functional teams to map business processes, particularly lead-to-cash workflows, into effective Salesforce solutions. • Guide solution design, drive technical excellence, and support the professional development of developers through knowledge sharing, code reviews, and continuous learning opportunities. • Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce Premier Support and third-party system integrators. • Regularly evaluate and refine implemented solutions to ensure continued alignment with business goals and value delivery. • Develop and maintain implementation of documentation and end-user guides for custom Salesforce functionality. • Stay current with Salesforce technologies, best practices, and certifications. • Experience working with AI tools or a demonstrated willingness to learn. • Perform miscellaneous duties as assigned.

THE WORK: Discover new possibilities and inspire innovation. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to challenges for your immediate team and across multiple teams, all while reflecting expertise in Salesforce Industries Communications Cloud. Join us to make a meaningful impact and grow your professional journey in a supportive environment. Design, develop, and test custom software solutions across multiple system components or applications. Create implementation or integration approaches for applications and components. Translate system requirements into detailed design specifications. Provide primary support for installation of application releases into production environments. Design and code applications in accordance with programming standards and interface specifications. HERE'S WHAT YOU WILL NEED: Expert proficiency in Salesforce Industries Communications Cloud. Expert proficiency in Salesforce Technical Architecture. A minimum of 4 years of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Expert proficiency in Application Architecture Design. Expert proficiency in Software as a Service (SaaS). Advanced proficiency in Packaged Development Estimating. Advanced proficiency in system integration techniques. Intermediate proficiency in cloud platform solutions. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

• Lead solution discovery, design sessions, and technical design across multiple Salesforce clouds • Facilitate stakeholder alignment and guide projects through successful, end-to-end completion • Oversee and actively participate in build work, configuration, and quality assurance • Mentor internal team members and contribute to technical standards and best practices

Reporting to: Head of Group Systems & Data Location: Remote, United Kingdom Starting salary: up to £70,000 Job Purpose The Senior Salesforce Developer is a lead technical contributor responsible for the development, scaling, and architectural integrity of the Group’s Salesforce environment and its connection to our wider data infrastructure. Working in lockstep with the Technical Lead and our Salesforce Specialists, you will own the technical execution of our Salesforce CPQ roadmap and the evolution of our proprietary Enterprise Service Bus (ESB). This is a "builder-heavy" role. You will bridge the gap between complex commercial logic within Salesforce and our in-house micro-services and databases, ensuring that data flows reliably, securely, and instantaneously across a rapidly scaling global business. Key Facts - CPQ Technical Lead: You are the expert for the technical build and logic of our Salesforce CPQ implementation, turning complex pricing models into automated reality. - ESB Stewardship: Our home-built Enterprise Service Bus is a strategic asset. You will lead its expansion from the Salesforce side as we onboard new systems through organic growth and M&A. - Proprietary Engine: We don’t just buy tools; we build them. You will lead the development of Salesforce-adjacent micro-services and databases to handle our unique business workflows. - AI-Native Infrastructure: You will design the MCP connectors and integration layers that allow AI agents to "talk" to Salesforce and our core systems safely. Role Responsibilities Salesforce & CPQ Development - Lead CPQ Execution: Technical ownership of the Salesforce CPQ build—translating commercial requirements into robust Apex, LWC, and configuration. - Collaborative Build: Work daily with Salesforce Specialists to ensure all developments align with platform health, naming conventions, and the wider CRM roadmap. - Performance Engineering: Optimize Salesforce-to-ESB data flows to ensure that complex quoting and pricing data move without latency or governor-limit issues. Integration Architecture & ESB Evolution - Drive the ESB Roadmap: Lead the technical direction of our home-built Enterprise Service Bus from a Salesforce perspective, ensuring it remains resilient, scalable, and capable of handling high-concurrency event-driven workloads. - Advanced Integration Patterns: Design and implement sophisticated integration patterns (webhooks, pub/sub, async messaging) between Salesforce, ERPs, and internal DBs. - Operational Excellence: Own the monitoring and reliability of our Salesforce integration pipelines, implementing senior-level logging, alerting, and "self-healing" error handling to prevent data drift. Micro-Services & In-House Databases - System Design: Architect and build the micro-services (Python/Node) that power our proprietary business logic, reporting into the Technical Lead for architectural sign-off. - Database Engineering: Lead the design and maintenance of in-house relational databases, ensuring clean schema design, data integrity, and performance tuning for the Data team. - CI/CD Ownership: Manage the deployment lifecycle of these services and Salesforce metadata, ensuring robust testing and version control are standard practice. AI Tooling & MCP Development - System Exposure: Design and govern custom Model Context Protocol (MCP) servers that provide AI agents with secure, structured access to Salesforce and internal systems. - Agentic Workflows: Build the "connective tissue" that allows AI to perform autonomous actions (like data validation or quote drafting) across our stack.