The Key Support Services

Title: Senior Marketing Executive (Campaigns) Location: London, England, GB Full-time Hybrid Job Description: Senior Marketing Executive | London, Hybrid | £37,000 - £42,000 | full time Are you looking for a senior marketing executive role within a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the education sector? The company The Key Group serves school leaders and trusts across the UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity of schools and locations, from small rural and coastal primaries to the largest trusts and local authorities in the country. We recognise that each school and trust is on a journey and school leaders need to identify their specific context, their own path and the next step in that journey. This process requires more than just shared values in a school, it requires the knowledge, data, context and confidence to bring others with you in effecting change. That's why we're here. We put the power back in the hands of those leading our schools and trusts, by equipping them with remarkable products & services. The role The Senior Marketing Executive (Campaigns) is responsible for planning and delivering high-impact marketing campaigns that drive new school acquisition and upgrades across The Key. This role owns the campaigns engine — translating commercial priorities into clear, compelling and well-executed activity across core performance channels. Working closely with Schools Marketing, Sales and Brand & Partnerships, you will ensure campaigns are insight-led, commercially effective and consistently well delivered. This is a senior, hands-on role that combines campaign planning with delivery oversight, ensuring campaigns contribute meaningfully to growth while reinforcing trust in the brand. Key responsibilities Campaign strategy & planning - Own the planning and delivery of acquisition and upgrade campaigns across The Key - Translate commercial priorities into clear campaign roadmaps, briefs and sequencing - Identify opportunities to test, learn and evolve campaign approaches over time Campaign delivery & optimisation - Oversee end-to-end delivery of campaigns across core channels, ensuring activity is well-targeted and effective - Ensure campaigns are delivered to a high standard and inline with brand guidelines - Monitor performance and optimise campaign activity using insight and data - Support the delivery of go-to-market strategies for new revenue lines and adjacencies Commercial collaboration - Partner closely with inside sales to align campaigns with targeting, sequencing and handoffs, ensuring our conversion journeys are leveraging a combined campaign approach - Collaborate with product and content teams to ensure campaigns clearly communicate product value and reflect deep audience understanding Performance & ways of working - Own campaign reporting and insights, connecting activity to commercial outcomes - Establish clear, repeatable ways of working for campaign planning, delivery and optimisation - Act as a senior campaign specialist within the marketing team, supporting best practice and consistency Requirements We’re looking for a Senior Marketing Executive who has the following experience: Essential - Experience delivering B2B marketing campaigns with commercial accountability - Strong understanding of the customer lifecycle and performance marketing - A high level of creativity in campaign thinking, with excellent copywriting skills and proven ability to deliver quality execution - Proven ability to plan, deliver and optimise campaigns across multiple channels - Strong judgement, prioritisation and delivery focus - Excellent communication skills, with the ability to clearly articulate ideas and work collaboratively to secure cross-functional buy-in Nice to have - Experience in the education sector or in subscription/SaaS environments - Experience working closely with sales teams - Familiarity with HubSpot or other automation platforms Benefits Why work for us We place huge importance on caring for and developing our people. If you join us, you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We’re a socially conscious company, but one that also likes to have fun! We offer flexible working, a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, drinks, regular socials, and much more. This role is based in London, but you can work from anywhere in the UK as long as you can make it into the office 2 times a month for whole-team office days.

Senior Financial Accountant Job Description: Location: Hybrid, London Salary: £60,000 to £65,000 per year Are you looking for a Senior Financial Accountant role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the education sector? The Company The Key Group serves school leaders and trusts across the UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity of schools and locations, from small rural and coastal primaries to the largest trusts and local authorities in the country. We recognise that each school and trust is on a journey and school leaders need to identify their specific context, their own path and the next step in that journey. This process requires more than just shared values in a school, it requires the knowledge, data, context and confidence to bring others with you in effecting change. That's why we're here. We put the power back in the hands of those leading our schools and trusts, by equipping them with remarkable products & services. The Key Group is home to 5 brands, each the leading provider in its category including Arbor, ScholarPack, Integris, The Key and GovernorHub. Nearly 600 colleagues deliver our award-winning services and serve 19,000 schools. About the Role This is a high-impact, highly visible role at the heart of our finance function. As our Senior Management Accountant, you will take ownership of our cost management accounting, drive month-end processes, and work across the business, partnering closely with FP&A, engineering teams, and external advisors. You'll have a real opportunity to leave your mark — helping shape not just how the finance team operates today, but how it evolves as we go through an exciting transformation to become an AI-native organisation. This is a role for someone who is technically strong, intellectually curious, and genuinely enthusiastic about improving the way things are done. Key Responsibilities Month-End & Management Accounts - Take full ownership of month-end accounting processes including full P&L responsibility for subsidiaries - Own variance analysis against budget and forecast, with a focus on automating and streamlining this process so that insights are easy to surface and present to senior stakeholders with minimal manual effort - Produce board reporting packs covering actuals vs forecast, with clear and insightful commentary Business Partnering - Build a strong working relationship with the FP&A team to develop a deep understanding of the forecast and ensure reported results are accurate and well-understood - Act as a finance partner across the business, supporting non-finance stakeholders with financial insight - Partner closely with our engineering teams on the staff capitalisation process, developing a shared understanding of how work is being done to ensure our process is accurate, well-documented, and robust Technical Accounting & Compliance - Support on technical accounting matters and preparation of accounting policy papers - Play an active role in the year-end process, including preparation of statutory accounts - Own and continuously improve the staff capitalisation (R&D/capitalised labour) process, working closely with engineering teams to ensure it is robust, well-documented, and optimised for HMRC compliance and claims recovery - Support with insurance requests and queries as they arise Audit & Tax - Act as a point of contact for the external audit, coordinating audit requests and providing timely, accurate responses - Work alongside our external tax advisors (EY) to support the corporate tax return process, answering queries and providing relevant financial information - Preparation of statutory accounts under FRS102 AI & Process Improvement - Embrace and champion our journey to become an AI-native finance function - Responsible for automating and using AI appropriately to make time efficiencies, harnessing Drivetrain to reduce manual effort - Bring ideas, take initiative, and help shape how the finance team operates Requirements About You Essential - Qualified accountant – ACCA/ACA preferred, ideally trained in practice (audit background strongly valued) - Strong technical accounting knowledge and attention to detail - Confident communicator — able to present complex financial information clearly and concisely to senior and non-finance audiences, both verbally and in writing - Advanced Excel skills, including the ability to work with and interpret large datasets - Highly organised with the ability to manage competing deadlines and work autonomously with minimal supervision - Enthusiastic, proactive, and eager to get stuck in — someone who takes ownership and drives things forward - A genuine curiosity for process improvement and emerging technology, including AI, with a willingness to learn and adapt in a fast-moving environment — demonstrated through a track record of identifying and implementing improvements that have delivered measurable time and cost efficiencies. Desirable - Experience in a management accounts or industry finance role - Familiarity with NetSuite and Caseware (accounts preparation software) - Some exposure to R&D or capitalised labour processes — this could be hands-on experience from a previous industry role, or simply having audited clients where you developed a feel for what good looks like - Exposure to corporate tax — whether through working directly with advisors in industry, or through audit experience where you developed familiarity with how tax processes work in practice Benefits Why work for us We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more. What we offer - A senior, varied role with genuine scope to shape the function - Clear pathway to people management as the team grows - The opportunity to be at the forefront of AI adoption in finance - A collaborative, ambitious team environment How to apply Please upload your CV and covering letter below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key The deadline for applications is 5pm on Tuesday 30th June.

Reporting to: Head of Group Systems & Data Location: Remote, United Kingdom Starting salary: up to £70,000 Job Purpose The Senior Salesforce Developer is a lead technical contributor responsible for the development, scaling, and architectural integrity of the Group’s Salesforce environment and its connection to our wider data infrastructure. Working in lockstep with the Technical Lead and our Salesforce Specialists, you will own the technical execution of our Salesforce CPQ roadmap and the evolution of our proprietary Enterprise Service Bus (ESB). This is a "builder-heavy" role. You will bridge the gap between complex commercial logic within Salesforce and our in-house micro-services and databases, ensuring that data flows reliably, securely, and instantaneously across a rapidly scaling global business. Key Facts - CPQ Technical Lead: You are the expert for the technical build and logic of our Salesforce CPQ implementation, turning complex pricing models into automated reality. - ESB Stewardship: Our home-built Enterprise Service Bus is a strategic asset. You will lead its expansion from the Salesforce side as we onboard new systems through organic growth and M&A. - Proprietary Engine: We don’t just buy tools; we build them. You will lead the development of Salesforce-adjacent micro-services and databases to handle our unique business workflows. - AI-Native Infrastructure: You will design the MCP connectors and integration layers that allow AI agents to "talk" to Salesforce and our core systems safely. Role Responsibilities Salesforce & CPQ Development - Lead CPQ Execution: Technical ownership of the Salesforce CPQ build—translating commercial requirements into robust Apex, LWC, and configuration. - Collaborative Build: Work daily with Salesforce Specialists to ensure all developments align with platform health, naming conventions, and the wider CRM roadmap. - Performance Engineering: Optimize Salesforce-to-ESB data flows to ensure that complex quoting and pricing data move without latency or governor-limit issues. Integration Architecture & ESB Evolution - Drive the ESB Roadmap: Lead the technical direction of our home-built Enterprise Service Bus from a Salesforce perspective, ensuring it remains resilient, scalable, and capable of handling high-concurrency event-driven workloads. - Advanced Integration Patterns: Design and implement sophisticated integration patterns (webhooks, pub/sub, async messaging) between Salesforce, ERPs, and internal DBs. - Operational Excellence: Own the monitoring and reliability of our Salesforce integration pipelines, implementing senior-level logging, alerting, and "self-healing" error handling to prevent data drift. Micro-Services & In-House Databases - System Design: Architect and build the micro-services (Python/Node) that power our proprietary business logic, reporting into the Technical Lead for architectural sign-off. - Database Engineering: Lead the design and maintenance of in-house relational databases, ensuring clean schema design, data integrity, and performance tuning for the Data team. - CI/CD Ownership: Manage the deployment lifecycle of these services and Salesforce metadata, ensuring robust testing and version control are standard practice. AI Tooling & MCP Development - System Exposure: Design and govern custom Model Context Protocol (MCP) servers that provide AI agents with secure, structured access to Salesforce and internal systems. - Agentic Workflows: Build the "connective tissue" that allows AI to perform autonomous actions (like data validation or quote drafting) across our stack.

Role Description The Systems and Data Engineer is responsible for the hands-on development, maintenance, and evolution of the Group’s internal integration infrastructure, home-built micro-services, and AI tooling. The role sits at the intersection of the Systems and Data teams, playing a critical part in ensuring data flows reliably between platforms and that the business can move quickly, confidently, and with the support of modern AI tooling. This is a builder role — the person in this position will be writing code, shipping integrations, and directly contributing to the Group’s AI adoption strategy. - The Group is scaling rapidly, with growing demand for integrations, automation, and AI-native workflows across every business function. - Our home-built Enterprise Service Bus (ESB) is a strategic asset that requires ongoing development and maintenance as new systems are onboarded through organic growth and M&A activity. - AI tooling — including custom MCP connectors and internal agents — is live, evolving infrastructure that needs hands-on contributors now. - Reliable, high-quality data flow between systems is foundational to every commercial and operational function across the Group. - This role will grow with the team — there is a clear path from Junior to Mid to Senior as the platform matures. Qualifications - Proficiency in Python — able to write clean, maintainable, production-grade code independently. - Practical experience building or consuming REST APIs and integration patterns (webhooks, polling, event-driven). - Familiarity with Salesforce or similar CRM platforms at an integration/API level. - Experience with or strong interest in prompt engineering and working with LLMs (Claude, GPT, or similar). - Hands-on experience with Claude and/or Cursor as development tools — comfort using AI to accelerate engineering work. - Understanding of relational databases and SQL. - Good instincts around error handling, logging, and building for reliability. Requirements - Experience building MCP servers or working with the Model Context Protocol. - Exposure to ESB patterns, message queuing, or event-driven architectures. - Familiarity with micro-service architecture and containerisation (Docker). - Experience with source control best practices (Git, branching strategies, PR workflows). - Any exposure to Snowflake, BigQuery, or similar data warehouse tooling. Behaviours - Builder mentality — not satisfied with “good enough”, always looking to improve or extend what exists. - Curious and self-directed — comfortable picking up new tools and technologies without needing hand-holding. - Detail-oriented — takes pride in clean, well-documented code and reliable pipelines. - Collaborative — works well across teams and communicates clearly about blockers, progress, and trade-offs. - High agency — takes ownership of problems and follows them through without needing to be chased. Benefits - Generous holiday allowance. - Flexible hours. - Buying and selling holiday. - Enhanced maternity pay. - Free breakfast, fruit, and drinks. - Regular socials and much more.