Role Description The Commercial Manager is responsible for driving revenue growth and profitability within the Precision Thin Metals and Alnico product lines by combining deep commercial & technical expertise with strategic commercial leadership. This role serves as a key liaison between engineering, operations, and customers to deliver high-value technical solutions and expand market share in critical industries such as aerospace, defense, energy, medical, and industrial applications. The position leads customer engagement, technical sales strategy, and commercial negotiations while ensuring alignment with product capabilities, manufacturing processes, and long-term business objectives. Key Responsibilities - Commercial Leadership: - Develop and execute commercial strategy for Precision Thin Metals and Alnico products. - Identify and pursue new business opportunities, key accounts, and strategic markets. - Manage customer relationships from technical evaluation through commercial negotiation and contract closure. - Drive revenue growth, margin improvement, and market penetration via sound product management. - Technical Sales & Application Support: - Serve as the primary technical-commercial interface between customers and internal engineering teams. - Support customers with material selection, application engineering, and product performance optimization. - Provide expertise in precision strip and foil, magnetic materials, precision strip processing, and Alnico magnet applications. - Provide solution selling and support for Precision Thin Metals alloys including Titanium, Stainless Steel, Nickel Alloys, Nickel Iron, Magnetic & Cobalt alloy, NGOES. - Strategic Account Management: - Manage and grow key strategic accounts across aerospace, defense, energy, electronics, and industrial sectors. - Lead complex technical sales cycles and multi-stakeholder engagements. - Negotiate pricing, contracts, and long-term supply agreements. - Cross-Functional Collaboration: - Partner with R&D, product management, engineering, and operations to align commercial strategy with product capabilities. - Support product development initiatives based on customer needs and market trends. - Coordinate with supply chain and manufacturing to ensure feasibility, capacity alignment, and delivery commitments. - Market & Competitive Intelligence: - Analyze market trends, competitive landscape, and emerging technologies related to precision thin metals and magnetic materials. - Provide insights that guide pricing strategy, product roadmap, and business development priorities. - Financial & Performance Management: - Manage sales forecasts, revenue targets, and pipeline development. - Monitor margins and contribute to pricing strategies to ensure profitability. - Provide regular performance reporting and strategic recommendations to senior leadership. Qualifications - Bachelor’s degree in Engineering, Materials Science, Metallurgy, Business Administration (Masters or Advanced Technical degree preferred). - Minimum of 8-12+ years of experience in business development, technical sales, or account management within one or more of the following areas: - Precision thin metals and specialty alloys - Magnetic materials and permanent magnets (Alnico, rare earth magnets) - Metallurgical processing and manufacturing methods - Aerospace, defense, medical, or energy material applications - Demonstrated success managing complex technical products and strategic accounts. - Strong understanding of specialty alloys, strip/foil processing, or related manufacturing processes (e.g., Titanium, stainless, nickel, cobalt, iron-based alloys). - Proven track record of winning new business and growing strategic accounts. - Ability to travel (~30–50%) domestically and internationally. - Proven Experience with CRM tools and pipeline management. Skills and Competencies - Demonstrated expertise in technical and consultative sales. - Proven ability to translate complex engineering requirements into commercially viable solutions. - Strong strategic thinking with experience driving market development and growth initiatives. - Advanced negotiation skills with experience managing contracts and commercial agreements. - Effective cross-functional leadership and collaboration across engineering, product, and business teams. - Customer-centric approach to decision-making and relationship management. - Established technical credibility with engineering and product stakeholders. - Excellent communication and presentation skills, with the ability to influence diverse audiences. - Proven track record leading complex technical sales cycles and initiatives. - Strong customer relationship management and key account development experience. - Robust financial and business acumen with the ability to support revenue growth objectives. Benefits - Join a global leader in high-performance magnetic materials and precision magnetic assemblies. - Contribute to mission-critical applications across aerospace, defense, energy, medical, and automotive markets. - Be part of a team enabling innovation in electric propulsion, defense electronics, and advanced weapon systems through cutting-edge magnetic technology.

Quorum is currently looking for a Team Manager for their DealerMine BDC Operations (Call Centre) to join our growing team.   THE COMPANY   Quorum focuses on developing innovative and integrated software tools and applications for our dealership customers. We couldn’t do it without key team members that are as enthusiastic about our technology as they are about customers satisfaction.     THE OPPORTUNITY   Team Manager, BDC Operations  – Leading a team of Appointment Coordinators and Team Leaders, the BDC Team Manager will oversee daily operations and staffing within our business development centers. This role focuses on problem solving, account relations, coaching and mentoring to ensure teams and individuals are meeting their production and service metrics.   Individual Accountabilities - Complete Quality Performance Score evaluations and deliver appropriate feedback (i.e., 1-2 per week per AC) Appointment Coordinator on the team. Ensure appropriate coaching is delivered on each QPS evaluation. - Provide ongoing coaching and feedback by delivering coaching (1 per week per Appointment Coordinator) per week per Appointment Coordinator that focused on the BDC Key Performance Indicators (KPI’s). - Promote and foster a positive work environment by encouraging communication and collaboration within the team. - Complete quarterly performance discussions and document them appropriately as required in performance management resources, including but not limited to ADP. - Provide employees with enhanced career mapping support to strengthen skills and knowledge that can lead to growth opportunities or transfers within the organization - Manage Appointment Coordinator training and development to achieve 100% cross training on all stores in queue for all coordinators, to maximize queue efficiency. - Perform schedule checks and deliver appropriate feedback to reduce booking errors across the queue, when required. - Provide daily call objective assignments based on the daily call targets for each dealership. - Be a proactive liaison and communicator as needed to maintain effective relationships between ACs, dealership staff, Customer Success and other internal and external stakeholders. Shared Accountabilities - Partner with Customer Success to ensure we are actively working to improve the customer experience. - Participate in meetings with the Customer Success Team to identify areas of opportunity and execute the customer retention strategy. - Collaborate with the HR team to maximize the recruitment strategy. - Partner with HR to manage the disciplinary action process . - Work with peers to support training delivery during the onboarding process. - Identification and assistance with testing plans and use cases. - Partner with Workforce Team to manage cross training and staffing requirements.

Quorum is currently looking for a Team Manager for their DealerMine BDC Operations (Call Centre) to join our growing team.   THE COMPANY   Quorum focuses on developing innovative and integrated software tools and applications for our dealership customers. We couldn’t do it without key team members that are as enthusiastic about our technology as they are about customers satisfaction.     THE OPPORTUNITY   Team Manager, BDC Operations  – Leading a team of Appointment Coordinators and Team Leaders, the BDC Team Manager will oversee daily operations and staffing within our business development centers. This role focuses on problem solving, account relations, coaching and mentoring to ensure teams and individuals are meeting their production and service metrics.   Individual Accountabilities - Complete Quality Performance Score evaluations and deliver appropriate feedback (i.e., 1-2 per week per AC) Appointment Coordinator on the team. Ensure appropriate coaching is delivered on each QPS evaluation. - Provide ongoing coaching and feedback by delivering coaching (1 per week per Appointment Coordinator) per week per Appointment Coordinator that focused on the BDC Key Performance Indicators (KPI’s). - Promote and foster a positive work environment by encouraging communication and collaboration within the team. - Complete quarterly performance discussions and document them appropriately as required in performance management resources, including but not limited to ADP. - Provide employees with enhanced career mapping support to strengthen skills and knowledge that can lead to growth opportunities or transfers within the organization - Manage Appointment Coordinator training and development to achieve 100% cross training on all stores in queue for all coordinators, to maximize queue efficiency. - Perform schedule checks and deliver appropriate feedback to reduce booking errors across the queue, when required. - Provide daily call objective assignments based on the daily call targets for each dealership. - Be a proactive liaison and communicator as needed to maintain effective relationships between ACs, dealership staff, Customer Success and other internal and external stakeholders. Shared Accountabilities - Partner with Customer Success to ensure we are actively working to improve the customer experience. - Participate in meetings with the Customer Success Team to identify areas of opportunity and execute the customer retention strategy. - Collaborate with the HR team to maximize the recruitment strategy. - Partner with HR to manage the disciplinary action process . - Work with peers to support training delivery during the onboarding process. - Identification and assistance with testing plans and use cases. - Partner with Workforce Team to manage cross training and staffing requirements.

• Manage commercial activities through customer-facing visits, presentations, phone calls and e-mails as appropriate. • Work with the managers and executives to develop as well as execute territory sales plans. • Extend and develop relationships with existing and potential customers. • Understand and communicate with customers technically. • Collaborate with Marketing, Product Development, Technical Support, and other internal teams. • Attend tradeshows, association meetings, and networking events as necessary. • Travel within the territory 50% of the time. • Other projects or responsibilities may be required.