- About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. Mood Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. Mood Health is committed to providing reasonable accommodations during our interview process. If you have a disability or special need that requires accommodation, please let us know.

About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. EEO Statement: At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us. Need accommodations during your application or interview process? Just reach out—we’ve got you.

About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us.Need accommodations during your application or interview process? Just reach out—we’ve got you.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. Responsibilities: - Maintenance of a territory caseworker assignment. - Ongoing maintenance of the assigned projects. - Protocol adherence. - Documentation in case files (electronic and hard files). - Database use and accuracy of information collected. - Phone calls for accuracy of content and telephone etiquette. - Participation in client consultations and working sessions in collaboration with the manager or in the manager's absence. - Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager. - With the manager, participate in the hiring and training process of new staff; - Identification of needs for modification of program database, protocols and current processes. - Daily and on-going client project communications. - Assistance and back up to the manager. - Client reporting. - Responsible to report all Adverse Events to the assigned units/departments. - The Associate Program Manager will also be assigned other duties and tasks as required from time to time. Education: - Post-secondary education or equivalent in a related discipline. - Minimum of 3 years' experience in the healthcare, pharmaceutical or biotechnology industry (or similar). Work Experience: - 3-5 years of progressive experience in pharmaceutical patient support programs (PSPs), healthcare case management, or related healthcare services - Previous experience as a Senior Caseworker, Case Manager, Team Lead, or similar role, with demonstrated ownership of complex cases and workflows - Hands‑on experience with Ontario reimbursement processes. - Demonstrated people leadership experience, including coaching, mentoring, onboarding, or acting lead responsibilities - Proven ability to manage high‑volume workloads, meet deadlines, and multitask in fast‑paced environment. - Experience handling conflict resolution, escalations, and difficult conversations professionally and effectively - Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint) - Advanced knowledge of pharmaceutical distribution industry. - Bilingualism (French/English) is an asset. - Project management experience is an asset. The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $60,800 CAD - 93,610 CAD This posting is intended to fill an existing vacancy for our Assoc Program Manager role. Affiliated Companies: Affiliated Companies: Innomar Strategies