Mood Health

• Manage, coach, and scale a team of Booking Specialists (6+ and growing) • Establish performance metrics, KPIs, and accountability frameworks • Create a high-performance culture focused on conversion, speed, and client experience • Hire, onboard, and train new team members as the function scales • Own the end-to-end booking funnel—from inbound inquiry to scheduled session • Optimize scheduling workflows to improve speed-to-book and conversion rates • Ensure clients are matched with the appropriate clinician based on needs, availability, and licensure • Monitor and improve no-show rates, reschedules, and overall booking efficiency • Operate with a sales-oriented mindset—driving urgency, follow-up, and conversion • Collaborate with Clinical Partnership teams to maximize ROI on inbound leads • Analyze funnel metrics and continuously test improvements to increase booked sessions • Identify opportunities to expand access and reduce friction in the client journey • Partner closely with Clinical, Recruiting, and Product teams to align supply and demand • Provide feedback loops on clinician availability, client demand trends, and scheduling gaps • Help shape systems, tooling, and automation to support scale

Role Description We are looking for a Board Certified Psychiatrist, who is licensed in the state of Washington, for a part-time role with our growing clinical team. You will help to supervise a team of Psychiatric-Mental Health Nurse Practitioners (PMHNPs) delivering both asynchronous and synchronous care via telemedicine to a population of adult patients stable on medication and primarily looking to manage their anti-depressant and anti-anxiety medication. This is an incredibly flexible job - you decide your hours and shift times. The ideal candidate is adaptive to change and proactive in providing feedback to the management team on areas for improvement. We are looking for people excited to grow with us! Responsibilities - Supervise our Nurse Practitioners who treat our clients for anxiety and depression per state regulations and requirements - Conduct chart reviews for multiple NP’s - Be available, and flexible, to the Nurse Practitioner’s to answer questions, provide clinical clarifications, and escalate any issues to medical leadership Qualifications - Active & good standing medical license in Washington (more licenses is a plus) - Board certification in Psychiatry - Medical Doctorate from an accredited medical school - Have previous experience supervising Nurse Practitioners in clinical settings - 5+ years of direct care experience, exclusive of orientation/training - Comfortable using computers and video-conferencing software; previous telemedicine experience is a plus - Dedicated to providing the best patient care possible - Excellent written and verbal communication Schedule - Choose your own hours - Day shift - Evening shift - Monday to Friday - Weekends as needed Compensation - $600 per supervised Nurse Practitioner (typically 2 hour commitment per NP per month) - Typically 2-4 NP's to be supervised Benefits - Part-time (less than 10 hrs/month) - Competitive Salary - An operations and technology team dedicated to improving the provider experience - Malpractice coverage - Online software and technology support - Flexible schedule

• Conduct telehealth sessions on our platform • Deliver comprehensive patient assessments and assist in treatment planning • Develop meaningful connections with clients • Provide personalized care tailored to individual patient needs • Participate in monthly clinical case reviews with the Lead Psychologist

• Conduct telehealth sessions on our platform. • Deliver comprehensive patient assessments and assist in treatment planning. • Develop meaningful connections with clients. • Provide personalized care tailored to individual patient needs. • Participate in monthly clinical case reviews with the Lead Psychologist.

Role Description Mood Health is a collaborative group practice dedicated to making a difference in the mental health community. We are looking for unrestricted, fully licensed therapists who are willing to provide compassionate, empathetic, and non-judgmental care to our clients. - Conduct tele-health sessions on our platform - Deliver comprehensive patient assessments and assist in treatment planning - Develop meaningful connections with clients - Provide personalized care tailored to individual patient needs - Participate in monthly clinical case reviews with the Lead Psychologist Qualifications - Unrestricted independent license (LMFT, LCSW or LPC) in good standing - Must be able to provide telehealth sessions - 2+ years of direct care experience with adult individuals - Bilingual in Spanish is not required, but a plus! Requirements - Must be comfortable using computers and video-conferencing software; previous telemedicine experience is a plus - If you are not currently licensed in the state of California, you must be willing to become licensed in California (we’ll help you through the process, and cover the cost) Benefits - Flexible scheduling: Choose your availability, and we'll provide the clients! - We fill your caseload: Usually within two weeks of your start date. - You can focus on patient care: We handle client acquisition, billing, and operational needs. - Treat a diverse range of patients: Our clients come from a variety of backgrounds, cultures, and identities. - Accessible mental health care: We provide quality services to Medi-Cal & Commercial clients without additional paperwork or administrative tasks for you. - Compensation: $70/session (W2) + availability bonus - $40/hr for no shows, late cancellations, supervision, and onboarding - Quarterly Bonus based on session availability - Company-paid malpractice coverage - Comprehensive online software and technology support - Clinical guidance and training support - Collaborative community to enhance provider and client experience

Role Description Mood Health is a collaborative group practice dedicated to making a difference in the mental health community. We are looking for unrestricted, fully licensed therapists who are willing to provide compassionate, empathetic, and non-judgmental care to our clients. - Conduct tele-health sessions on our platform - Deliver comprehensive patient assessments and assist in treatment planning - Develop meaningful connections with clients - Provide personalized care tailored to individual patient needs - Participate in monthly clinical case reviews with the Lead Psychologist Qualifications - Unrestricted independent license (LMFT, LCSW, LMHC or LPC) in good standing - Must be able to provide telehealth sessions - 2+ years of direct care experience with adult individuals - Bilingual in Spanish is not required, but a plus! Requirements - Comfortable using computers and video-conferencing software - Previous telemedicine experience is a plus Benefits - Flexible scheduling: Choose your availability, and we'll provide the clients! - We fill your caseload: Usually within two weeks of your start date. - You can focus on patient care: We handle client acquisition, billing, and operational needs. - Treat a diverse range of patients: Our clients come from a variety of backgrounds, cultures, and identities. - Accessible mental health care: We provide quality services to Medi-Cal & Commercial clients without additional paperwork or administrative tasks for you. - Compensation: $70/session (W2) + availability bonus - $40/hr for no shows, late cancellations, supervision, and onboarding - Quarterly Bonus based on session availability - Company-paid malpractice coverage - Comprehensive online software and technology support - Clinical guidance and training support - Collaborative community to enhance provider and client experience

- About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. Mood Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. Mood Health is committed to providing reasonable accommodations during our interview process. If you have a disability or special need that requires accommodation, please let us know.

About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. EEO Statement: At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us. Need accommodations during your application or interview process? Just reach out—we’ve got you.

About Mood Health Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. Role Summary As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care. What You’ll Do Clinical Oversight & Quality - Develop, implement, and maintain consistent standards for clinical supervision - Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices - Oversee and provide clinical support on complex or high-risk cases. - Review and provide support for clinical interviews and their final scorecards. Supervisor Support & Development - Train, mentor, and support a team of clinical supervisors - Provide consultation and escalation support for challenging clinical situations - Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team - Facilitate ongoing professional development and calibration among supervisors - Be available for emergency and/or short term coverage for Supervision of associates. Program Development - Design and improve supervision frameworks, tools, and workflows - Standardize documentation, expectations, and supervision processes - Partner cross-functionally to integrate supervision into broader clinical operations Compliance & Risk Management - Offer training and oversight for Clinical Interviewers of Associates. - Guarantee supervision aligns with all state and federal regulations. - Collaborate with leadership to identify and address clinical risks. - Provide effective coaching and support to both supervisors and clinicians. - Support audit processes and maintain precise supervision records. Collaboration & Communication - Work closely with Clinical Leadership, Operations, and Credentialing teams - Communicate updates, expectations, and best practices to supervisors and clinicians - Contribute to organizational initiatives that impact clinical care delivery Who You Are - Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist) - Meets BBS requirements for providing clinical supervision - 5+ years of post-licensure clinical experience - 2+ years experience supervising or mentoring clinicians - Strong knowledge of ethical standards, risk management, and clinical best practices - Familiar with BBS Regulations regarding Associate and Supervisor requirements Preferred Qualifications - Experience in a leadership or program development role - Familiarity with telehealth or remote care models - Strong organizational, communication, and training skills - Experience implementing and coaching clinicians on performance improvement plans - Technical and technology skills Success in This Role Looks Like - High-quality, consistent supervision across all teams - Confident, well-supported supervisors and clinicians - Strong compliance and reduced clinical risk - Continuous improvement of supervision practices Why Join Mood - Be part of a mission-driven company that’s rewriting the playbook for mental healthcare. - A collaborative, supportive culture where your work directly impacts lives every day. - Growth opportunities—develop customer-facing, communication, and sales skills in a fast-growing healthcare company. At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us.Need accommodations during your application or interview process? Just reach out—we’ve got you.

• Own the end-to-end Associate Clinician Program, including structure, standards, and outcomes • Define what “great” looks like for associate performance, experience, and progression • Build scalable systems to support growth across supervisors, and care models • Establish KPIs (quality, compliance, retention, patient outcomes) and continuously improve against them • Conduct clinical interviews for associate clinicians and clinical supervisors • Set and enforce clinical quality standards across all associate-delivered care • Oversee high-risk and complex cases, ensuring appropriate escalation pathways • Design and maintain a high-quality, scalable supervision model (not just compliance-based, but developmental) • Interview, train, and develop a strong bench of supervisors • Define and enforce clear expectations for associate clinicians