About Us A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond. Position Summary The Director of Security & IT will lead and mature Careforth's information security and IT infrastructure programs, ensuring the confidentiality and availability of our systems and data in a highly regulated healthcare environment. This senior leader will own our security posture end-to-end — from HIPAA and HITRUST compliance to cloud infrastructure and incident response — while partnering closely with Clinical, Product, Legal, and executive leadership. This role will oversee security strategy, IT operations and vendor risk management, serving as Careforth’s primary voice on security risk and IT resilience. What You Will Do • Own and continuously mature Careforth's information security program, ensuring policies and standards align with HIPAA, HITRUST, and applicable state privacy regulations. • Serve as the primary point of accountability for security risk management, threat monitoring, vulnerability management, and incident response. • Lead preparation for security audits and regulatory examinations, managing remediation of findings. • Partner with Legal and Compliance to maintain a robust data governance and privacy framework, including Business Associate Agreements (BAAs) and breach notification procedures. • Define and execute the IT roadmap, encompassing cloud infrastructure, end-user computing, enterprise applications, and systems reliability. • Manage vendor risk assessments and third-party security reviews; maintain an up-to-date vendor risk register. • Oversee IT operations including helpdesk, asset management, identity and access management (IAM), endpoint protection, and network security. • Drive the adoption of cloud-first and zero-trust architecture principles across the organization (AWS preferred). • Lead and mentor a high-performing team, fostering a culture of accountability and continuous improvement. • Develop and present security metrics, KPIs, and risk dashboards to executive leadership and the Board as appropriate. • Champion security awareness through training programs, phishing simulations, and a culture of shared responsibility. • Manage IT vendor relationships, contracts, and technology spend to ensure cost-effective, resilient operations. • Collaborate with the Software Engineering team to embed secure development practices. • Maintain and regularly test business continuity and disaster recovery plans. • Perform other duties as assigned What You Will Bring •10+ years of progressive experience in information security, including 3+ years in a people leadership role. •Strong familiarity with operating IT and telecommunications systems. •Deep expertise in HIPAA/HITRUST compliance and healthcare data privacy requirements; experience operating in a regulated healthcare or health tech environment is strongly preferred. • Strong knowledge of security frameworks such as NIST CSF, ISO 27001, and SOC 2 Type II. • Hands-on experience securing cloud-based environments and SaaS platforms (AWS preferred). • Proven track record leading incident response, forensic investigations, and disaster recovery planning. • Familiarity with secure software development practices and ability to partner effectively with engineering teams. • Experience with IAM platforms, endpoint detection and response (EDR) tools, and SIEM/log management solutions. • Exceptional communication skills; able to translate complex technical risk into clear business language for non-technical stakeholders including executive leadership. • Bachelor's degree in a related field or equivalent work experience; CISSP, CISM, CISA certification preferred. You'll Benefit From At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits The pay range for this position is $133,900 - $214,337. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location. #LI-Remote ( except for CA) Join Our Award Winning Team Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn. Caregivers play a critical role in the future of healthcare—and so can you. Apply now! For more information, please visit www.Careforth.com. Careforth is an Equal Opportunity Employer* DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. *Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law. Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. As an Information Security Engineer, you'll play a vital role in architecting, implementing, and maintaining robust security systems to safeguard our organization's digital infrastructure. You'll design proactive security solutions, resolve complex vulnerabilities, and drive continuous improvement in our security posture. In This Role You Will: - Build and maintain security automation workflows, integrating detection, triage, and response across tools (CrowdStrike, SOAR, Slack, etc.) to reduce analyst response times. - Develop and maintain infrastructure-as-code (Terraform/Terragrunt) for security tooling and configurations. - Participate in incident response and on-call rotation for security events. - Instrument and measure security operations — track metrics like MTTA/MTTR and build dashboards to demonstrate program effectiveness and ROI. - Evaluate and integrate AI-augmented security tools and workflows to enhance detection and response capabilities. Role Requirements:(Even if you don’t check every box, but see yourself contributing, please apply.) - 3+ years of experience in a Security Engineer, Site Reliability Engineer, Software Engineer, DevOps Engineer or similar type role - Experience with infrastructure-as-code tools (Terraform, CloudFormation, or similar). - Familiarity with languages like Python, Go, TypeScript/Node.js, or similar. - Experience integrating and managing EDR/XDR platforms. - Comfort working in a small, fast-moving security team where you own problems end-to-end. Nice To Have: - Experience with browser-based security, SASE, or ZTNA solutions. - Experience with cloud security posture management (CSPM) tools. Total Rewards: Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match. Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations. When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! Forward Financing Core Values: - Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.” - Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book. - Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing. - Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best. About Us: Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. Since 2012, Forward has expanded access to capital by providing over $4.5 billion in funding to more than 87,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.6 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive. US Equal Opportunity Employment Information Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive. California Employee Privacy Policy

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. As an Information Security Engineer, you'll play a vital role in architecting, implementing, and maintaining robust security systems to safeguard our organization's digital infrastructure. You'll design proactive security solutions, resolve complex vulnerabilities, and drive continuous improvement in our security posture. In This Role You Will: - Build and maintain security automation workflows, integrating detection, triage, and response across tools (CrowdStrike, SOAR, Slack, etc.) to reduce analyst response times. - Develop and maintain infrastructure-as-code (Terraform/Terragrunt) for security tooling and configurations. - Participate in incident response and on-call rotation for security events. - Instrument and measure security operations — track metrics like MTTA/MTTR and build dashboards to demonstrate program effectiveness and ROI. - Evaluate and integrate AI-augmented security tools and workflows to enhance detection and response capabilities. Role Requirements:(Even if you don’t check every box, but see yourself contributing, please apply.) - 3+ years of experience in a Security Engineer, Site Reliability Engineer, Software Engineer, DevOps Engineer or similar type role - Experience with infrastructure-as-code tools (Terraform, CloudFormation, or similar). - Familiarity with languages like Python, Go, TypeScript/Node.js, or similar. - Experience integrating and managing EDR/XDR platforms. - Comfort working in a small, fast-moving security team where you own problems end-to-end. Nice To Have: - Experience with browser-based security, SASE, or ZTNA solutions. - Experience with cloud security posture management (CSPM) tools. Total Rewards: Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match. Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations. When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! Forward Financing Core Values: - Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.” - Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book. - Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing. - Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best. About Us: Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. Since 2012, Forward has expanded access to capital by providing over $4.5 billion in funding to more than 87,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.6 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive. US Equal Opportunity Employment Information Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive. California Employee Privacy Policy

• Work on real security challenges in a large-scale digital media company • Build hands-on experience in security operations, AI security, cloud security, and security governance • Learn directly from experienced security professionals • Contribute to projects that impact the entire enterprise • Investigate real security alerts • Support incident response efforts under expert guidance • Participate in threat hunting activities across the organization • Gain exposure to multi-cloud environments (AWS, GCP, Azure)