Remote Release of Information Specialist (ROIS) Summary of Position: The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented

Release of Information Specialist I (ROIS I) Summary of Position: The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - RHIT certification, preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented

Role Description In this new role as Crop Specialist: Hydroponic Lettuce, based in the Eastern USA Region, you will service existing and potential new indoor lettuce-focused greenhouse customers in Canada and the United States. You will provide customer service and technical support in North America for the greenhouse business of Rijk Zwaan. As Crop Specialist: Hydroponic Lettuce, you fulfill an essential role in the strategic product management, technical support, commercial introduction, and coordination of greenhouse lettuce activities in North America. Additionally, you are responsible for: - Providing feedback on indoor lettuce strategy to Breeders, Crop Coordinators, and Crop Teams. - Developing and sustaining strong, ethical, and personable relationships with key customers; addressing needs and establishing effective and innovative solutions for our clients. - Collaborating with Crop Specialists and Crop Teams with follow-up and account management activities. - Providing technical support to growers by clearly understanding their needs. - Identifying and developing new opportunities by leading the local planning, assessment of trials, and collaboration on decisions for greenhouse lettuce. Qualifications - A completed Ag-business degree in the field of AgriBusiness or AgriScience. - At least 5 years of relevant work experience. Experience within the vegetable seed business is highly preferred. - Demonstrated track record of experience in proactively assessing, clarifying, and validating crop & customer needs on an ongoing basis. - A collaborative nature with both internal and external stakeholders, to include communicating across diverse cultures and inspiring trust at all levels. Requirements - Ability to think strategically and have good analytical skills. - Team-player with persuasive communication skills. - Independent self-starter with the ability to set your own goals and agenda, and to manage your own progress towards those goals in a structured way. - Enthusiastic about horticulture and keep track of the latest developments in the hi-tech horticultural industry. Benefits - Various training courses through our very own Rijk Zwaan Academy. - The freedom to take initiative and work on your own development. - A team-oriented working atmosphere. - Good work and life balance. - Excellent full benefits including Health, Dental, Long-Term Disability, Employer Funded Health Reimbursement Account (HRA), Family Fitness Benefit, and an exceptional 401(k) Matching Program. Company Description Rijk Zwaan is an international family-owned company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally. We take great pride in contributing to the health and well-being of people all over the world. Rijk Zwaan currently employs over 4,000 people globally in over 30 countries. Our most important focus is the growth for our people: we give you every opportunity to use your own initiative and achieve your full potential. Working with colleagues to produce the best and tastiest vegetables. We continuously strive to work together towards a healthy future. Rijk Zwaan USA with headquarters in Salinas, California is one of the subsidiaries from where we support commercial-related activities in all of North America. The hydroponic lettuce crop specialist position is remote-based in the Eastern USA Region, ideally within reasonable proximity to the highest concentration of US indoor lettuce growers (Georgia, North Carolina, Ohio, Pennsylvania, Upstate New York, etc.). There will be an estimated travel of 25-35% throughout the USA, with occasional travel to Canada and Europe required.

The shift for this position is Wednesday - Saturday 2000 - 0600 EST About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You’ll Do This job is focused on providing a professional service to customers and liaising with key parties including third party suppliers and other company offices. Ascent offers our customer’s worldwide services that meet our clients complete logistical and supply chain needs. The job of the NFO Time Critical Specialist is very varied and no one day is ever the same as the team is operating 24/7. The NFO Desk Time Critical Specialist is responsible for tasks in each shipment, from order entry through each milestone of the shipments to ensure the team attains the critical delivery times and optimize overall on-time performance. The Time Critical Specialist has daily responsibility to ensure excellent service is delivered to our customers during all telephone/email and virtual contacts. They will provide professional service to customers and liaising with key parties including vendors, internal Ascent teams, and leadership. The Time Critical Specialist reports directly NFO Desk Supervisor - Working as a Time Critical Specialist is a very varied role and involves liaising directly with clients, company leadership, Managers, other Ascent teams, vendors and carriers. - The Time Critical Specialist with be responsible and work with leadership and fellow staff to ensure processing of shipment orders in accordance with established procedures and standards are successful. - Administer the correct processes of each shipment, ensuring all SOP’s are followed properly in regard to order management and the set up and alerting of each shipment, tracking and communication. - Escalate issues, errors and delays immediately per processes set forth - Complete all appropriate training assigned - Train and learn new/revised Standard Operating Procedures (SOPs) and organizational policies. - Communicate to the supervisor any unusual occurrences, emergency situations and any situation that could disrupt the level of operations and/or customer service. - Communicate and document all service issues that may impact the next shift or requiring special attention to their shift supervisor. - Meet and exceed Ascent performance and productivity expectations including but not limited to phones, emails, and task management - Follow Task Logs and monitor for status being updated within a 10-minute window - Follow New orders and monitor for updating with in a 10-minute window - Participate in regular department meetings, assisting in training and information rollouts as needed. - Always copy Leadership on all emails and correspondence involving operations. - Actioning emails and responses in less than 10 minutes - Adhere to all phone protocols and performance standards - Other duties and responsibilities as assigned. What You’ll Bring - High school diploma or general education degree (GED) - Strong computer skills and proficiency in Microsoft Office (Excel, Word and Outlook) - Outstanding customer service skills required. - Understanding of world geography and United States Geography - Experience with Next Flight out shipments, systems and vendor operations is strongly preferred. - Ability to work under pressure and follow through on tasks. - Ability to handle multiple tasks quickly and simultaneously. - Excellent organizational skills, attention to detail and follow through - Proven ability to communicate (verbal and written) effectively with direct staff, management peers and senior level management. Ascent’s Competitive Benefits - 401(k) and employer matching - Life Insurance - Health, Dental, Vision Insurance - Short- & Long-Term Disability - Paid Time Off (PTO) - Employee Assistance Program - Paid Parental Leave - Employee Wellness Program - Paid Holidays - Employee Recognition Programs - Flexible Spending Account (FSA) - Tuition Reimbursement - Health Savings Account (HSA) - Overtime, Differential & Bonus Pay #LI-Remote Salary Range: $24 - $27