A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities. Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career. What We're Looking For The Baylor University One Stop team is seeking a fully remote One Stop Representative to join the Enrollment Management team. In this role you will work with students (current and prospective) and their families to answer, counsel, and advise on all educational questions related to admissions, financial aid, and payment processes. This position is important to Baylor’s enrollment goals as assisting incoming and continuing students with their financial aid and billing questions will help retain students year over year as they progress towards graduation. By utilizing available resources and providing exemplary customer service via phone and email, the One Stop Representative fills an important role within the division of Enrollment Management. A bachelor's degree and less than one year of relevant experience are required. Three years of relevant experience is preferred. A combination of education or experience will be considered in lieu of one another. The successful candidate will exhibit the following knowledge, skills, abilities and other characteristics: - Proficient written and verbal communication skills - Excellent interpersonal skills and the desire to work with people - Experience in customer service - Problem-solving and critical thinking skills - Ability to maintain professionalism under varying circumstances - Professional telephone etiquette - Organizational skills and attention to detail - Ability to handle multiple tasks simultaneously - Proficiency with personal computers & technology - Ability to understand and explain complex information and processes - Experience in handling and communicating sensitive information - Knowledge of financial aid counseling, verification, federal student loans, billing, admissions and/or registrar (Preferred) - Knowledge of an enrollment management area focusing on outreach and/or retention (Preferred) - Bilingual (Preferred) Must be able to travel outside of the state of Texas. Applicants must currently be authorized to work in the United States on a Full-Time basis. What You Will Do The One Stop Representative will ensure all Baylor students are served with excellence through: - Maintain primary responsibility for inbound phone coverage and queue management for approximately 6 hours of the workday - Must be able to work 8am-5pm (Central Standard Time), with a 1-hour lunch - Understand and interpret the needs of students while providing quality, personalized customer service for all enrollment services areas - Maintain a working knowledge of federal and institutional financial aid regulations and policies - Represent and adhering to Baylor’s values and policies - Quickly and efficiently responding to student and parent email and live chat inquiries - Monitor digital queues and escalate complex or sensitive cases to Coordinators as appropriate - Navigate confidential student information across multiple systems - Document interactions with students - Determine the quickest, most effective ways to answer a student/parent question and efficiently escalating inquiries and concerns as needed - Troubleshoot common issues with technology and student account access - Attend ongoing training on federal, state, and institutional regulations regarding financial aid and student accounts - Perform all other duties as assigned to support the needs of the Enrollment Management Office and Baylor's mission - Ability to comply with University policies - Maintain regular and punctual attendance What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco! Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

• Generate qualified sales opportunities through strategic outbound prospecting (cold calling, email campaigns, LinkedIn outreach) • Research and identify key decision-makers within target accounts in biopharma, biotech, CROs, academic research institutions, and chemicals/materials companies • Qualify inbound leads from marketing campaigns, webinars, trade shows, and website inquiries • Schedule qualified meetings for Account Executives and Inside Sales Representatives • Leverage your scientific background to engage in credible, substantive conversations with researchers and lab managers • Understand and articulate common challenges in scientific data management, laboratory workflows, and research informatics • Identify specific pain points related to ELN (Electronic Lab Notebooks), LIMS, cheminformatics, bioinformatics, and data visualization • Maintain accurate records of all prospect interactions and activities in Salesforce CRM • Achieve monthly and quarterly quotas for qualified meetings and sales-accepted opportunities • Collaborate closely with Account Executives to ensure smooth handoffs and continuous feedback • Partner with Marketing to optimize campaign performance and messaging • Provide market intelligence on customer needs, competitive activity, and industry trends • Participate in regular pipeline reviews and team meetings • Develop deep product knowledge across the Dotmatics portfolio (Luma, Geneious, FCS Express, ELN, etc.) • Stay current on scientific research trends and common laboratory informatics challenges • Understand competitive landscape and positioning against alternatives • Continuously refine messaging, objection handling, and qualification techniques • Pursue professional development opportunities and sales training.

• Generate qualified sales opportunities through strategic outbound prospecting (cold calling, email campaigns, LinkedIn outreach) • Research and identify key decision-makers within target accounts in biopharma, biotech, CROs, academic research institutions, and chemicals/materials companies • Qualify inbound leads from marketing campaigns, webinars, trade shows, and website inquiries • Schedule qualified meetings for Account Executives and Inside Sales Representatives • Engage in credible, substantive conversations with researchers and lab managers • Articulate common challenges in scientific data management, laboratory workflows, and research informatics • Identify specific pain points related to ELN, LIMS, cheminformatics, bioinformatics, and data visualization • Maintain accurate records of all prospect interactions and activities in Salesforce CRM • Achieve monthly and quarterly quotas for qualified meetings and sales-accepted opportunities • Collaborate closely with Account Executives to ensure smooth handoffs and continuous feedback • Partner with Marketing to optimize campaign performance and messaging • Provide market intelligence on customer needs, competitive activity, and industry trends

Specialty Programs Group – Delegated Underwriting (DUA) and Wholesale Businesses are seeking the position of Vice-President of Business Development. This position is looking for a self-motivated individual with a strong knowledge of insurance, wholesale and retail distribution, and marketing. Responsible for managing and executing each assigned specialty segment strategy for distribution excellence for your designated geography. At the same time continue to build each brand, leading to increased industry recognition, revenue, relevance, and respect amongst our target audience: agents, brokers, carriers, and employees. Support the operating, financial and strategic goals for all Wholesale and DUA facilities in collaboration with the respective leaders. KEY RESPONSIBILITIES - Insurance Product Line Responsibility: Represent all Wholesale and DUA companies, products and services to all sizes of 3rd party insurance distributors, in the assigned geography, to drive profitable growth. - New Relationships - Sales Strategy & Prospecting: Implement strategic business development initiatives aimed at driving growth within Wholesale and DUA Businesses/Programs. - Client Relationship Management: Build and maintain strong relationships with key agency decision-makers of various sizes and geographic locations focusing on large opportunities and controlled books of business. Serve as the primary point of contact for new distribution partners until the relationships have been passed successfully to the program specialist, team leaders or other SPG company representatives. Maximize new distribution opportunities through existing and newly appointed agencies within assigned geographic territories focusing on business target state strategies. - Collaboration: Work closely with the Business Leaders of our Wholesale and DUA companies to execute strategy to find new trading relationships focusing primarily on new target states. - Performance Tracking: Set and track sales goals, provide regular updates to senior management on business development progress, and implement corrective actions as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES - Drive New Agency Business Opportunities to our Wholesale Broker Producers through new agency relationship development - Responsible for non-HUB overall sales performance within the Program and Wholesale businesses with third-party distribution in assigned geography. - Travel to 3rd party distribution offices required 15 -20 times per month. - Driving New Agency Business Opportunities to our DUA Programs and Wholesale businesses through new agency relationship development. - Accountable to participate in the CSO monthly conference calls with Business Leaders - Work in tight collaboration with specialist business developers and wholesale brokers to route new agency opportunities to the appropriate deal teams KPI - Appoint 12 new producing Wholesale Agencies that will generate $200,000 in annual net Revenue. - Appoint 12 new producing DUA Agencies that will generate $200,000 in annual net Revenue. - Cross Sell 15 new lines of business into existing SPG relationships that will generate $100,000 in Revenue. - Assist in Organic Growth in accordance with each program’s designated growth States. - Agencies visitations within assigned geographic area with expected travel of 10-15 days a month. - Corporate Leadership Representative to top 30 Agency List for Property and Casualty Agencies - Work with business leaders to deliver profitable growth within their target state strategy defined in their business plan. - Corporate Leadership Representative to top 30 Agency List for Property and Casualty Agencies. SALARY RANGE - $180,000 - $220,000 WORK EXPERIENCE REQUIREMENTS - Minimum of 15 years of industry experience - Solid knowledge of Microsoft Office Products - Detail-oriented - Superior communication, interpersonal, multi-tasking, and organizational skills required - Public Speaking and Presentation experience - A team player with a great attitude, self-motivation, and the ability to work in a fast-paced environment EDUCATION REQUIREMENTS - College Diploma or University Degree LICENSING OR CERTIFICATION REQUIREMENTS - Valid P&C License COMPENSATION: Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $180,000-$220,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. #SPG Department Sales Required Experience: 10-15 years of relevant experience Required Travel: Up to 50% Required Education: Associate degree (2-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.