Baylor University

Role Description Baylor University is seeking a Medical Billing Assistant to support the financial operations of the Baylor University Health Center by ensuring accurate, timely, and compliant billing for clinical services. This role works closely with healthcare providers, insurance payers, students, and university departments to manage claims, resolve billing issues, and support a positive patient experience in a student-focused healthcare setting. This position is eligible for remote work. What You Will Do - Prepare, post, and follow up on insurance claims electronically or on paper for all medical services provided through the Baylor University Health Center including primary care, physical therapy, mental health, and nutrition; this includes filing with commercial plans, Tricare, and other federal payers as well as student health insurance plans. - Verify insurance eligibility, benefits, and authorizations prior to or following services. - Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes. - Post payments, adjustments, and denials; reconcile accounts and resolve discrepancies. - Investigate and appeal denied or underpaid claims in a timely manner. - Respond to billing inquiries from students, parents, insurance carriers, and university staff. - Maintain compliance with HIPAA, FERPA, university policies, and payer requirements. - Collaborate with clinical staff to ensure complete and accurate documentation. - Generate billing reports and assist with audits or internal reviews as needed. - Support student-friendly billing practices and education around insurance and charges. - Perform credentialing with new providers and for new payers as well as update insurance credentialing on an as-needed basis for current Baylor University Health Center providers. - Identify, facilitate, and support the addition of new payers from time to time. - Perform other duties as assigned by supervisor. Attend staff and university meetings and conferences as required. - Demonstrate a good work ethic and maintain a neat and orderly work area. - Perform all other duties as assigned to support Baylor’s mission. - Ability to comply with university policies. - Maintain regular and punctual attendance. Qualifications - A high school diploma and two years of relevant work experience are required. - A Bachelor’s degree and four years of relevant experience are preferred. - All applicants must be currently authorized to work in the United States on a full-time basis. Benefits - Comprehensive benefits package including medical, dental, and vision insurance. - Generous time off. - Tuition remission. - Outstanding automatic retirement contributions.

Role Description Baylor University is seeking a Pre-Award Central Administrator to support the university’s research enterprise by managing the institutional review, approval, and submission of proposals for externally sponsored research projects. This position ensures compliance with sponsor and institutional policies, facilitates timely submission of proposals. The Pre-Award Central Administrator works closely with Pre-Award University Research Administrators, departmental research administrators, and sponsors to enable successful and compliant research funding. This position is eligible for remote work. What You Will Do - Conduct comprehensive reviews of proposal packages to ensure accuracy, completeness, and adherence to institutional and sponsor policies, guidelines, and deadlines. - Identify potential compliance or policy issues and work with faculty and departmental staff to resolve them prior to submission. - Maintain high attention to detail and ensure all internal documentation and approvals are secured. - Coordinate and obtain all required institutional approvals for proposal submissions. - Ensure appropriate routing through internal systems and verify that necessary signatories and certifications are in place before submission to the sponsor. - Prepare and submit institutionally approved proposal packages to sponsors through appropriate submission systems (e.g., Grants.gov, Research.gov, NIH ASSIST, or sponsor-specific portals). - Serve as the institutional point of contact for proposal submissions and confirm successful transmission and receipt by the sponsor. - Collaborate with Pre-Award Contracts and Agreements team to review award documents and ensure sponsor terms and conditions are acceptable and align with institutional policies. - Identify and communicate any problematic terms (e.g., intellectual property, publication rights, indemnification) to senior research administration staff or legal counsel. - Collaborate with sponsors as needed to negotiate mutually acceptable terms and secure fully executed award documents. - Partner with departmental and Pre-Award University Research Administration staff to ensure consistency and efficiency in pre-award operations. - Contribute to training, process improvement, and documentation of best practices to support continuous improvement in research administration. - Perform all other duties as assigned to support Baylor’s mission. - Ability to comply with university policies. - Maintain regular and punctual attendance. Qualifications - A Bachelor's degree and three years of relevant work experience are required. - A Bachelor’s degree and five years of relevant experience are preferred. - All applicants must be currently authorized to work in the United States on a full-time basis. Benefits - Comprehensive benefits package including medical, dental, and vision insurance. - Generous time off. - Tuition remission. - Outstanding automatic retirement contributions. Salary The budgeted salary or hourly range that the University reasonably expects to pay for standard level is $60,000 - $65,000 and for the Senior level is $70,000 - $75,000. The full salary range for this position classification is $51,569.56 - $85,089.77.

Title: Pre-Award University Research Administrator Location: Waco, TX, United States Work Type: Remote, Full Time Job ID: 20159 Job Description: A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities. Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career. What We Are Looking For Baylor University is seeking a Pre‑Award University Research Administrator (URA) to support our mission by providing comprehensive pre‑award services to faculty investigators. This position is responsible for proposal development, sponsor guideline interpretation, budget preparation, and compliance review for external funding applications. The role requires close collaboration with faculty, department leadership, central research administration, and external sponsors to ensure timely, accurate, and compliant proposal submissions in alignment with Baylor University policies and sponsor regulations. A Bachelor's degree and three years of relevant work experience are required. A Bachelor's degree and five years of relevant experience is preferred. A combination of education and experience will be considered in lieu of the degree requirement. All applicants must be currently authorized to work in the United States on a full-time basis. This position is eligible for hybrid or remote work. What You Will Do - Provide expert guidance to faculty and research staff throughout the proposal development lifecycle, from funding opportunity identification through proposal submission - Interpret and apply sponsor guidelines (e.g., federal, state, foundation, and industry sponsors) to ensure proposal compliance - Prepare, review, and finalize proposal components, including budgets, budget justifications, subrecipient documentation, and administrative forms - Coordinate proposal routing, internal approvals, and electronic submissions through sponsor and institutional systems - Develop accurate and compliant project budgets in accordance with sponsor requirements and Baylor University policies - Advise faculty on allowable costs, cost sharing, effort commitments, and facilities and administrative (F&A) cost recovery - Review and validate subaward budgets and documentation for completeness and compliance - Ensure proposals adhere to applicable federal regulations (e.g., Uniform Guidance), sponsor terms and conditions, and institutional policies - Identify compliance considerations related to human subjects, animal care, export controls, conflict of interest, and other regulatory requirements, and coordinate with appropriate offices as needed - Serve as a primary point of contact for faculty investigators on pre‑award administrative matters - Liaise with central research administration, finance, legal, and compliance offices to resolve proposal issues - Provide guidance, and best‑practice recommendations to faculty and departmental staff related to proposal preparation and submission - Maintain accurate proposal records and documentation in institutional systems - Contribute to continuous improvement of pre‑award processes, templates, and internal controls - Stay current on changes in sponsor policies, federal regulations, and institutional procedures - Perform all other duties as assigned to support Baylor's mission - Ability to comply with university policies - Maintain regular and punctual attendance What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. T The budgeted salary or hourly range that the University reasonably expects to pay for this position is $62,000 - $65,000. The full salary range for this position classification is $51,569.56 - $85,089.77 Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities. Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career. What We're Looking For The Baylor University One Stop team is seeking a fully remote One Stop Representative to join the Enrollment Management team. In this role you will work with students (current and prospective) and their families to answer, counsel, and advise on all educational questions related to admissions, financial aid, and payment processes. This position is important to Baylor’s enrollment goals as assisting incoming and continuing students with their financial aid and billing questions will help retain students year over year as they progress towards graduation. By utilizing available resources and providing exemplary customer service via phone and email, the One Stop Representative fills an important role within the division of Enrollment Management. A bachelor's degree and less than one year of relevant experience are required. Three years of relevant experience is preferred. A combination of education or experience will be considered in lieu of one another. The successful candidate will exhibit the following knowledge, skills, abilities and other characteristics: - Proficient written and verbal communication skills - Excellent interpersonal skills and the desire to work with people - Experience in customer service - Problem-solving and critical thinking skills - Ability to maintain professionalism under varying circumstances - Professional telephone etiquette - Organizational skills and attention to detail - Ability to handle multiple tasks simultaneously - Proficiency with personal computers & technology - Ability to understand and explain complex information and processes - Experience in handling and communicating sensitive information - Knowledge of financial aid counseling, verification, federal student loans, billing, admissions and/or registrar (Preferred) - Knowledge of an enrollment management area focusing on outreach and/or retention (Preferred) - Bilingual (Preferred) Must be able to travel outside of the state of Texas. Applicants must currently be authorized to work in the United States on a Full-Time basis. What You Will Do The One Stop Representative will ensure all Baylor students are served with excellence through: - Maintain primary responsibility for inbound phone coverage and queue management for approximately 6 hours of the workday - Must be able to work 8am-5pm (Central Standard Time), with a 1-hour lunch - Understand and interpret the needs of students while providing quality, personalized customer service for all enrollment services areas - Maintain a working knowledge of federal and institutional financial aid regulations and policies - Represent and adhering to Baylor’s values and policies - Quickly and efficiently responding to student and parent email and live chat inquiries - Monitor digital queues and escalate complex or sensitive cases to Coordinators as appropriate - Navigate confidential student information across multiple systems - Document interactions with students - Determine the quickest, most effective ways to answer a student/parent question and efficiently escalating inquiries and concerns as needed - Troubleshoot common issues with technology and student account access - Attend ongoing training on federal, state, and institutional regulations regarding financial aid and student accounts - Perform all other duties as assigned to support the needs of the Enrollment Management Office and Baylor's mission - Ability to comply with University policies - Maintain regular and punctual attendance What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco! Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Post-Award Research Administrator Manager plays a key management and supervisory role within the Office of the Vice Provost for Research by overseeing a team of Post-Award Research Administrators who serve as the subject matter experts and a strategic resource to departmental Business Offices that manage the day-to-day administration of sponsored programs. The Manager will lead the team in fostering a culture of collaboration, consistency, and continuous improvement, while also maintaining a small individual portfolio of awards. This position is eligible for remote work. What You Will Do - Lead the Post-Award Research Administrators team, cultivating a supportive, collaborative, and high-performing environment that delivers exceptional service to campus partners - Identify, design, and implement initiatives that streamline and enhance the team’s efficiency - Actively invest in the team’s professional growth through ongoing coaching, training, and mentorship opportunities - Serve as the primary point of escalation for complex or sensitive post-award research administration matters, providing authoritative guidance and resolution on issues that require advanced interpretation of sponsor, federal, or university regulations - Provide expert guidance and support to departmental Business Offices in the administration of sponsored projects, ensuring adherence to university policies, sponsor requirements, and federal regulations - Serve as a subject matter expert in interpreting complex or unusual issues related to sponsored program administration, offering guidance and solutions that promote best practices and consistency - Lead comprehensive award kick-off meetings to ensure Business Offices and Principal Investigators understand project terms and conditions, budget parameters, and compliance expectations - Conduct high-level portfolio monitoring, with an emphasis on proactive oversight near project end dates to facilitate timely and accurate closeout activities - Advise and assist Business Offices with post-award actions such as no-cost extensions, carryforward requests, and budget revision requests - Collaborate with campus stakeholders, such as Central Finance, Assurance, and other research administration teams, to ensure cohesive and compliant processes - Collaborate with campus training partners to develop and deliver targeted sessions on post-award administration topics, such as financial management and compliance, to promote consistency and build confidence across units - Perform all other duties as assigned to support Baylor’s mission - Ability to comply with university policies - Maintain regular and punctual attendance Qualifications - Bachelor’s degree and five years of relevant work experience are required - Master’s degree and ten years of experience are preferred - A combination of education and experience will be considered in lieu of the degree requirement - All applicants must be currently authorized to work in the United States on a full-time basis Benefits - Comprehensive benefits package that includes medical, dental, and vision insurance - Generous time off - Tuition remission - Outstanding automatic retirement contributions Salary The budgeted salary or hourly range that the University reasonably expects to pay for this position is $90,000 - $100,000.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Post-Award Research Administrator serves as a key resource within the Office of the Vice Provost for Research (OVPR), advancing the University’s research mission by providing expert guidance and strategic support to departmental Business Offices responsible for the day-to-day administration of sponsored programs. This position plays a critical role in promoting compliance, consistency, and operational excellence throughout the post-award lifecycle, while fostering collaborative partnerships that strengthen research administration across campus. This position is eligible for remote work. - Provide expert guidance and support to departmental Business Offices in the administration of sponsored projects, ensuring adherence to university policies, sponsor requirements, and federal regulations - Lead comprehensive award kick-off meetings to ensure Business Offices and Principal Investigators understand project terms and conditions, budget parameters, and compliance expectations - Advise and assist Business Offices with post-award actions such as no-cost extensions, carry forward requests, and budget revision requests - Serve as a subject matter expert in interpreting complex or unusual issues related to sponsored program administration, offering guidance and solutions that promote best practices and consistency - Conduct high-level portfolio monitoring, with an emphasis on proactive oversight near project end dates to facilitate timely and accurate closeout activities - Collaborate with Central Finance, Assurance, and other campus partners to support research administration compliance at the University - Collaborate with campus training partners to develop and deliver targeted sessions on post-award administration topics, such as financial management and compliance, to promote consistency and build confidence across units - Perform all other duties as assigned to support Baylor’s mission - Ability to comply with university policies - Maintain regular and punctual attendance Qualifications - Associate’s degree and four years of relevant work experience are required - Bachelor’s degree and ten years of experience are preferred - A combination of education and experience will be considered in lieu of the degree requirement - All applicants must be currently authorized to work in the United States on a full-time basis Benefits - Comprehensive benefits package that includes medical, dental, and vision insurance - Generous time off - Tuition remission - Outstanding automatic retirement contributions Company Description Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.