Collaborate with business partners to capture requirements, manage solution implementations, and build reporting solutions. Coordinate with offshore teams, present business cases to executives, and engage with experts for system design.

• Act as the liaison between Product and technology teams to ensure clear understanding and alignment of business objectives and technical solutions. • Elicit, analyze, and document business and functional requirements through workshops, interviews, and process reviews. • Develop comprehensive documentation, including Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and process models. • Collaborate with solution architects and developers to design scalable, efficient solutions that meet business needs. • Conduct gap analyses to identify improvements between current (“as-is”) and future (“to-be”) state processes. • Support development teams by clarifying requirements, managing scope changes, and reviewing interim deliverables. • Partner with QA and business teams to define and execute test cases, manage UAT, and ensure traceability of requirements. • Facilitate deployment readiness through business validation, training, and communication support. • Monitor post-implementation performance, gather feedback, and recommend continuous improvements or system enhancements.

Work Location: Wilmington, Delaware, United States of America Hours: 40 Pay Details: $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling FunctionsJob Description: The Senior Business Analyst provides analytical and project management support to various corporate and business line strategic initiatives according to established Company procedures and applicable legal and regulatory guidelines. Depth & Scope: - Works independently but receives assistance/coaching from more senior levels - Coaches other team members, as appropriate, within area of expertise - Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance - Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives - Works with line of business team members/ resource - Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary - Works cross-functionally as required to drive strategic initiatives and improve processes - Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company Education & Experience: - Bachelors degree or progressive work experience in addition to experience below - 3+ Years of related experience - Excellent communication skills - Excellent problem-solving and decision making skills - Exceptional active listening skills - Proven ability to meet deadlines while simultaneously working on multiple projects Preferred Qualifications: - TSYS experience - Agile experience/exposure - Requirements writing experience - Effective communication skills - Well organized Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% - Domestic Travel – Occasional - International Travel – Never - Performing sedentary work – Continuous - Performing multiple tasks – Continuous - Operating standard office equipment - Continuous - Responding quickly to sounds – Occasional - Sitting – Continuous - Standing – Occasional - Walking – Occasional - Moving safely in confined spaces – Occasional - Lifting/Carrying (under 25 lbs.) – Occasional - Lifting/Carrying (over 25 lbs.) – Never - Squatting – Occasional - Bending – Occasional - Kneeling – Never - Crawling – Never - Climbing – Never - Reaching overhead – Never - Reaching forward – Occasional - Pushing – Never - Pulling – Never - Twisting – Never - Concentrating for long periods of time – Continuous - Applying common sense to deal with problems involving standardized situations – Continuous - Reading, writing and comprehending instructions – Continuous - Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

• Own end‑to‑end functional workflows spanning Salesforce, Salesforce Mobile, middleware, and SAP. • Translate business problems into clear functional requirements, acceptance criteria, and validation scenarios. • Review current‑state system behavior using reports, dashboards, and ad‑hoc data analysis to identify gaps, inconsistencies, or failure points. • Lead Test planning and execution across web and mobile platforms. • Coordinate with business testers, sales reps, and SMEs to validate real‑world use cases and ensure readiness for release. • Act as a functional escalation point for production issues. • Communicate clearly with business stakeholders on status, impact, and next steps. • Build and analyze Salesforce reports and Power BI outputs to monitor transaction volumes, trends, and anomalies.