• Deliver structured training sessions via Zoom • Guide users through product workflows • Help clients understand and apply what they learn

Job DetailsJob Location: Brownsville, TX 78520Position Type: Full Time RegularSalary Range: $18.54 - $18.54 HourlyJob Summary: The Transition Coach is responsible for developing job opportunities for job seekers served through workforce programs. The Transition Coach works closely with center management and staff to identify eligible job seekers who possess the necessary skills and experience to fill job openings with hiring employers. Work involves development of subsidized and unsubsidized employment opportunities, On-the-Job Training (OJT), internships and apprenticeships. The goal for job seekers served is employment at or above the prevailing wage for their chosen occupation. The Transition Coach will also accept and process WorkInTexas (WIT) applications and ensure completeness and quality. Essential Functions: Engage new employers and maintain relationships with existing employers who are willing to hire job seekers. Develop specific job opportunities that match job seeker’s skills, work experience, related training and interests. Screen and match job seekers with employment opportunities that match skills, work experience and interests. Update WIT applications and customize job seeker resumes to fit identified opportunities. Assist job seekers in developing a resume and conduct mock interviews to help prepare job seekers for interviews. Develop OJT, internship, apprenticeship and unsubsidized employment opportunities. Meet assigned goals for Work-Based Learning and unsubsidized employment. Establish employer worksite agreements, as needed. Coordinate with center management and staff to develop jobs that meet job seeker and employer needs. Schedule daily prospecting/cold calls and face-to-face meetings with employers. Maintains case management records, appropriate documentation (employment plan/case notes) and enters data in appropriate system(s). Responsible for the development and maintenance of working relationships with employers and other community agencies to provide orientation sessions to explain the program and services. Performs other job-related duties and responsibilities that will be assigned from time to time. Other Functions: Spends at least 55% or more of total scheduled work hours in the community, to conduct outreach and attend meetings, training, and other activities throughout Cameron County. Able to react to change productively and handle other essential tasks as assigned. QualificationsQualifications and Requirements: Baccalaureate degree (preferred), plus a minimum three years of work experience in inside or outside sales, including account management experience in the private sector, or human resources recruitment. Two additional year of full-time qualifying experience may be substituted for each year (30 credit hours) of the required education. Must have excellent oral and written communication skills. Must be able to data enter and extract information in an accurate and timely manner to meet deadlines. Must have personal reliable transportation to use in the performance of duties. Maintaining a professional appearance and attire is required. Preferred: Experience with WIT and The Workforce Information System of Texas (TWIST) data systems. Must be willing and able to work occasional evenings and weekends. Must be able and willing to work remotely when needed. Bilingual (English/Spanish). Certificates and Licenses Required: A valid Texas motor vehicle operator’s license. Physical Demands: Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds. Work Environment: Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards. Compliance Agreement: I have read the above and understand that it is intended to describe the general content of and requirements for performing this job. It is not an exhaustive statement of duties, responsibilities or requirements. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I also understand that my job description is subject to change and that this description does not preclude my supervisor's authority to add or change duties or responsibilities.

The isolved Training & Development Specialist will be a key partner to departmental leaders, client-facing teams, and internal stakeholders-designing and delivering engaging virtual training that helps clients and employees confidently use the iSolved HCM platform. In this role, you'll translate complex system functionality into clear, practical guidance for audiences with varying levels of technical experience. You'll also support new-hire onboarding, contribute to sales demonstrations, and help communicate product releases to strengthen cross-functional collaboration across a primarily virtual workforce. What you'll do As our isolved Training & Development Specialist, you'll create training experiences that drive adoption, reduce friction, and build lasting confidence with iSolved across clients and internal teams. - Develop course materials for virtual group and 1:1 training sessions on iSolved HCM features and functionality. - Design, record, and produce online training videos and other digital learning content. - Introduce clients to new iSolved functionality through documentation, webinars, and customized group training. - Keep training resources current and aligned to product releases and best practices. - Translate complex iSolved workflows into clear, user-friendly guidance for learners with different technical skill levels. - Leverage iSolved University to build subject-matter expertise across payroll, HR, and benefits administration. - Partner with Sales to support HCM product demonstrations for prospective clients. - Collaborate effectively with Payroll Processing, HR Administration, Benefits Administration, and Implementation teams. - Build strong working relationships across a distributed, virtual team. - Host monthly internal webinars to share release updates with team members and clients. - Train internal staff on current and newly launched products and features. What you'll bring - Knowledge of the HR, payroll, and benefits industry. - Hands-on experience with iSolved Payroll, Time, and Benefits platforms. - Experience developing and delivering virtual training using modern tools and technology. - Experience designing, developing, and delivering training materials and courses for software users. - Strong facilitation and presentation skills. - Ability to work independently and manage multiple priorities. - Highly motivated, flexible, and adaptable. - Comfortable working with different personality types and learning styles.

• Managing, developing, coordinating and conducting training following best practice for suicide prevention • Responsible for development and oversight of new hire training • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs • Responsible for collection of data • Demonstrates high level of clinical knowledge and skill in providing call/chat/text clinical screenings, risk assessments, and crisis intervention to contacts • Facilitates bi-weekly skills building sessions, staff trainings and staff development functions • Meets the ethical and clinical standards in compliance with all accreditation