To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Key Responsibilities: * Serve as an architecture governance authority for key SI partners, conducting design reviews, pre-go-live assessments, and post-deployment optimization for Agentforce implementations. * Build working reference implementations, Partner Field Kits, and reusable patterns that partners can fork, extend, and deploy, scaling our impact across the ecosystem. * Provide white-glove deployment support for lighthouse, high-risk, and first-of-kind Agentforce deployments in enterprise environments. * Advise on partner technical artifacts including MCP servers, sub-agents, and agent skills for production readiness, security, and performance considerations. * Establish evaluation frameworks, observability standards, and production quality benchmarks that make Agentforce feel like a real enterprise platform. * Collaborate with Salesforce Product and Engineering teams to translate field signals into platform improvements—owning the partner feedback loop. * Model agent economics and consumption patterns, helping partners build outcome-based pricing and sustainable delivery models. What We're Looking For: * 5+ years of hands-on Salesforce development and architecture experience, with deep expertise in Data Cloud (vector databases, semantic retrieval, zero-copy federation), Agentforce, and Einstein AI. * 3+ years of production AI/ML experience, including LLM deployments, agent development, advanced prompt engineering, evaluation frameworks, and cost optimization at scale. * True builder mindset—you work with code, create reusable assets, and learn by building. Portfolio of technical work required (GitHub, demos, architecture docs). * Applied agentic architecture expertise: single-agent and multi-agent patterns, orchestration, memory management, guardrails, hallucination mitigation, and production debugging. * Enterprise strategic planning exposure—you've worked with CIOs, CTOs, and enterprise architects on multi-year AI transformation roadmaps and understand consumption economics. * Track record of connecting technical work to business outcomes—you understand how architecture quality drives partner win rates, consumption growth, and expansion velocity. * Strong understanding of regulated industry requirements (HIPAA, GDPR, SOC2) and enterprise security patterns. * Exceptional communication skills—able to lead architecture conversations at both strategic and deeply technical levels. Preferred Qualifications: * Salesforce Technical Architect certification or equivalent enterprise architecture credentials. * Experience at a tier-1 system integrator (McKinsey, Accenture, Deloitte, etc.) or in a field CTO / forward-deployed engineer capacity. * Published thought leadership—conference talks, technical blog posts, open source contributions, or architecture whitepapers. * Experience designing certification programs, maturity models, or partner enablement frameworks. * Deep consumption economics expertise—TCO modeling, outcome-based pricing, agent economics. * Familiarity with enterprise architecture frameworks (TOGAF, Zachman) and capability maturity models. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.