• Support the execution of lifecycle marketing campaigns across email, mobile, in-product messaging, and related channels, ensuring timely delivery and alignment with engagement and conversion goals. • Assist in testing and optimization efforts by analyzing campaign performance and translating insights into actionable improvements. • Build and optimize nurture sequences to support demand generation, activation, and retention initiatives. • Implement and manage campaigns within Braze (or similar platforms), ensuring audience accuracy, personalization, and quality assurance prior to launch. • Maintain and update lifecycle documentation, campaign briefs, and process guidelines; contribute to audits to ensure accuracy and operational excellence. • Monitor campaign performance dashboards, identify trends or anomalies, and recommend optimizations to enhance efficiency and user experience.

• Partner with Product Marketing to help translate product narratives into external-facing content, ensuring consistency across channel • Support execution of cross-functional marketing initiatives, including product marketing launches, campaigns, website updates, and PR efforts • Manage and update relevant website and campaign content, ensuring accuracy, consistency, and alignment with brand and messaging • Assist in developing and executing campaigns across channels such as email, webinars, paid media, and events • Partner with product marketing to help translate messaging into external-facing content and materials • Help manage marketing operations processes such as campaign tracking, basic reporting, and data organization • Collaborate with internal stakeholders to keep projects on track, ensuring timelines and deliverables are met

• Support execution of customer marketing initiatives that drive engagement, implementation, and retention across products and programs. • Collaborate with Product Marketing teams to align customer-facing messaging and resources with product priorities and launches. • Support execution of multi-channel customer marketing campaigns by coordinating assets, timelines, and delivery in alignment with campaign leads. • Support development and execution of ongoing customer communications, including announcements, updates, and lifecycle messaging. • Develop and maintain customer marketing assets and communications that support product implementation and ongoing success, including those in partnership with Partner Success. • Contribute to customer advocacy efforts by supporting development of customer stories, testimonials, references, and event participation. • Manage and respond to inbound requests from cross-functional partners, helping prioritize and coordinate customer marketing support. • Gather and synthesize customer feedback and performance data to support continuous improvement of customer marketing efforts. • Contribute to reporting on campaign performance and customer engagement metrics.

OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) Contractual Agreement: Non-Staff - International PAHO Consultant Job Posting: April 10, 2026 Closing Date: April 26, 2026, 11:59 PM Primary Location: Organization: CDE Communicable Diseases Prevention, Control, and Elimination Schedule: Part time PURPOSE OF CONSULTANCY This requisition is for a consultancy at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO). The consultant will support the Neglected Tropical Diseases (NID) team within the CDE/VT Unit in providing technical cooperation to Member States for the prevention, control, elimination, and post elimination sustainability of priority neglected tropical diseases (NTDs) in the Region of the Americas, in alignment with PAHO/WHO policies, regional and global strategies, WHO NTD road map, and the 2030 PAHO elimination agenda. Priority NTDs may include, but are not limited to, lymphatic filariasis, leprosy, trachoma, soil-transmitted helminthiases (STH), Chagas disease, schistosomiasis, fascioliasis, leprosy and other diseases within the NTD portfolio. DESCRIPTION OF DUTIES: The purpose of this consultancy is to provide technical, programmatic, and coordination support to PAHO and its Member States to strengthen integrated approaches for multiple NTDs, accelerate progress toward diseases control, elimination, or interruption targets, and enhance surveillance systems, data use, and interprogrammatic collaboration. Objectives / Products: - Provide technical support to Member States on prevention, control, elimination, and post-elimination surveillance of priority NTDs. - Support the planning and implementation of integrated NTD interventions, including preventive chemotherapy, case management, MMDP, and cross-cutting approaches. - Contribute to surveillance activities, including data collection, validation, analysis, and interpretation for program monitoring and decision-making. - Support monitoring and evaluation of NTD programs and progress toward national, regional and global targets. - Coordinate with PAHO country offices, technical units, and national counterparts to align activities with country priorities. - Promote interprogrammatic collaboration, including linkages with WASH, environmental health, gender, intercultural approaches, and primary health care. - Prepare technical reports, summaries, and briefing materials documenting activities, results, challenges, and recommendations. - Support the development of technical and communication products, such as country profiles, presentations, and knowledge-sharing materials. - Facilitate coordination with partners and stakeholders, including WHO Collaborating Centers, NGOs, academic institutions, and donors. - Contribute to planning and documentation processes, including workplans, program reviews, and technical dossiers, as applicable. Education: Essential: Bachelor’s degree in health science related to the functions of the post. Desirable: Master’s degree in communicable diseases, public health, epidemiology, or related field. Experience: Essential: At least seven (7) years of national and/or international experience in public health, epidemiology, or communicable disease programs, including implementation of public health projects. Desirable: Experience working on NTD programs, such as lymphatic filariasis, leprosy, trachoma, STH, Chagas disease, schistosomiasis, leprosy, fascioliasis, among others NTDs particularly in Latin America and the Caribbean. Technical knowledge/skills: - Theoretical and programmatic expertise in neglected tropical diseases (NTDs) and communicable disease prevention, control, and elimination. - Strong technical knowledge of public health strategies for NTD programs, adaptable to different disease contexts and implementation approaches. - Familiarity with integrated and crosscutting NTD programming, including multisectoral and health system-based interventions. - Strong managerial, planning and project monitoring and execution skills, including operational aspects of prevention, control and elimination programs such as transmission assessment surveys and sentinel surveillance methods. - Strong professional oral and writing skills, including the development of systematic reviews, articles to be submitted for peer-review, funding proposals, reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization. Language and level required: Very good command in English and Spanish. Working knowledge of the other NU official languages (French and/or Portuguese) will be an asset. Location: Off site ADDITIONAL INFORMATION - This vacancy notice may be used to identify candidates for other similar consultancies at the same level. - Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side. - Only candidates under serious consideration will be contacted. - All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible. - A written test may be used as a form of screening. - If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review. - Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual. - For information on PAHO please visit: http://www.paho.org - PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel . - PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. - PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct. - PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution. - PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. - Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant. - PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.