Title: Senior Medical/Technical Writer Location: Irvine, California, United States of America Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: R&D Operations Job SubFunction: Clinical/Medical Operations Job Category: Professional All Job Posting Locations: Irvine, California, United States of America Job Description: Johnson & Johnson MedTech, Electrophysiology, is recruiting a Senior Medical/Technical Writer to join our Scientific Operations team. This position can be located remotely or in any one of our MedTech facilities with preferred location in Irvine, CA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech As the Senior Medical/Technical Writer within Scientific Operations (SciOps), you will lead the authoring of Clinical Evaluations (CERs), State of the Art Assessments (SOA), Literature Reviews, Summaries of Safety and Clinical Performance (SSCP), and Periodic Safety Updates (PSUR) for the MedTech Electrophysiology business unit. You will provide input and support to related functions ensuring the delivery of key regulatory documents to gain and retain market access. You will also support interactions with the Notified Body and applicable Health Authorities and the drafting and alignment on response strategy and execution. Job Responsibilities: - Write Scientific Operations medical and technical documentation including Clinical Evaluation Plan (CEP), Clinical Evaluation Report (CER), Literature Review Protocol (LRP), Literature Review Report (LRR), Summary of Safety and Clinical Performance (SSCP), Periodic Safety Updates Report (PSUR) documents, and other medical and technical assessments based on available data inputs. - Respond to inquiries from Health Authorities and Notified Body as it pertains to data and information presented in the documents written. Track and trend inquiries and responses to improve processes and increase speed to market. Translate insights into viable processes and solutions that create value. • Ensure the Scientific Operations deliverables are linked to appropriate Quality Systems and Regulatory documents (e.g. Risk Management, PMS, etc.) to make certain information is consistent and accessible where needed. • Communicate to drive alignment in strategy across different functions including Medical Affairs, Clinical Research, Quality, R&D, and Regulatory Affairs. • Participate in workshops and projects/ initiatives to help define process improvements. • Support audits and inspections pertaining to Scientific Operations processes and reports. Qualifications: - Minimum of a Bachelor’s degree (University Degree), in Life Sciences, Engineering or related subject area. Minimum of 5 years of experience in a regulated environment including 3 years of direct experience with medical devices in the fields of technical or medical writing, post market surveillance, clinical research, or product risk management. - Knowledge on physiology and common outcomes of electrophysiology. An advanced degree (MS, RN, PhD, MD). Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Clinical Operations, Clinical Research and Regulations, Clinical Trial Designs, Coaching, Communication, Ethical and Participant Safety Considerations, Good Clinical Practice (GCP), Innovation, Laboratory Operations, Office Administration, Problem Solving, Project Schedule, Research and Development, Researching, Study Management The anticipated base pay range for this position is : $109,000.00 - $174,800.00 Additional Description for Pay Transparency: Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're looking for a Senior Technical Writer to join our PX Content Team and help shape a great developer and user experience through clear, consistent, and accessible documentation. You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. What opportunity awaits you The PX Content team is responsible for organizing and maintaining knowledge about our product. This includes documenting product features and creating business use cases that enable our clients to use Bloomreach independently. Our documentation is the single source of truth for clients, partners, prospects, and internal teams — essential for supporting our scalability and efficiency. You'll help drive strategic initiatives in a complex, multinational environment, collaborating closely with Product, Engineering, Support, Client Services, and Sales. We're paving Bloomreach's way to IPO, and you can help shape this ambitious vision. What you'll do - Design a smooth user experience: Understand user objectives, anticipate their questions, and help innovate with AI-assisted solutions for meaningful outcomes. - Manage technical knowledge: Create, organize, and maintain clear documentation for features and guides. Experience with SDK and API documentation is a strong plus. - Collaborate with experts: Work with teams across Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and real-world feedback. - Drive communication excellence: Apply our documentation standards and style guide consistently, supported by our AI writing assistant. Why you'll love this role - Fast learning curve: You'll quickly gain deep product knowledge, explore the ecommerce industry, and work with experienced leaders (including our in-house communications coach, Ivo Večeřa). - Cross-functional collaboration: You'll manage stakeholders across several teams, influence priorities, and help projects move forward. - Consulting-like experience: You'll sharpen your problem-solving and structuring skills as you translate complex technical concepts into clear, user-friendly guidance. - Strategic exposure: You'll contribute to initiatives such as product development, platform scaling, and product launches. - Visible impact: Your work will be directly used by clients, partners, and Bloomreachers — helping them achieve success faster. - Collaborative culture: You'll join a friendly, motivated team that values curiosity, ownership, and clear communication. What we're looking for - Drive and ambition: You enjoy taking initiative, learning quickly, and finding solutions to new challenges. - Excellent written English: You can explain complex ideas clearly, concisely, and accurately. - Collaborative mindset: You're a team player who communicates clearly and works well across functions. - Documentation experience: You've written product documentation, user guides, or release notes and understand documentation tools and processes. - Ownership and independence: You're comfortable taking initiative to gather information from busy stakeholders, synthesizing incomplete inputs into clear documentation, and moving forward without perfect direction. Technical curiosity: You're comfortable exploring SDKs, APIs, and integration flows, and you know tools like GitHub. More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're looking for a Senior Technical Writer to join our PX Content Team and help shape a great developer and user experience through clear, consistent, and accessible documentation. You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. We offer a competitive salary that reflects your expertise and impact. Compensation starts from 2 500€ gross per month plus additional benefits. What opportunity awaits you The PX Content team is responsible for organizing and maintaining knowledge about our product. This includes documenting product features and creating business use cases that enable our clients to use Bloomreach independently. Our documentation is the single source of truth for clients, partners, prospects, and internal teams — essential for supporting our scalability and efficiency. You'll help drive strategic initiatives in a complex, multinational environment, collaborating closely with Product, Engineering, Support, Client Services, and Sales. We're paving Bloomreach's way to IPO, and you can help shape this ambitious vision. What you'll do - Design a smooth user experience: Understand user objectives, anticipate their questions, and help innovate with AI-assisted solutions for meaningful outcomes. - Manage technical knowledge: Create, organize, and maintain clear documentation for features and guides. Experience with SDK and API documentation is a strong plus. - Collaborate with experts: Work with teams across Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and real-world feedback. - Drive communication excellence: Apply our documentation standards and style guide consistently, supported by our AI writing assistant. Why you'll love this role - Fast learning curve: You'll quickly gain deep product knowledge, explore the ecommerce industry, and work with experienced leaders (including our in-house communications coach, Ivo Večeřa). - Cross-functional collaboration: You'll manage stakeholders across several teams, influence priorities, and help projects move forward. - Consulting-like experience: You'll sharpen your problem-solving and structuring skills as you translate complex technical concepts into clear, user-friendly guidance. - Strategic exposure: You'll contribute to initiatives such as product development, platform scaling, and product launches. - Visible impact: Your work will be directly used by clients, partners, and Bloomreachers — helping them achieve success faster. - Collaborative culture: You'll join a friendly, motivated team that values curiosity, ownership, and clear communication. What we're looking for - Drive and ambition: You enjoy taking initiative, learning quickly, and finding solutions to new challenges. - Excellent written English: You can explain complex ideas clearly, concisely, and accurately. - Collaborative mindset: You're a team player who communicates clearly and works well across functions. - Documentation experience: You've written product documentation, user guides, or release notes and understand documentation tools and processes. - Ownership and independence: You're comfortable taking initiative to gather information from busy stakeholders, synthesizing incomplete inputs into clear documentation, and moving forward without perfect direction. Technical curiosity: You're comfortable exploring SDKs, APIs, and integration flows, and you know tools like GitHub. More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Role Description In accordance with application of state and federal laws and company best practices and under limited supervision, responsible for the investigation, evaluation, and disposition of complex Workers Compensation cases of high exposure and severity. - Gather and review claim information, determine coverage, and conduct investigation. - Initiate and maintain customer contact to provide updates and resolve any issues with the claim. - Update information in the claim system to document claim handling activities. - Determine/set reserves and make payments within level of authority. - Applies established medical management strategies in high dollar complex claims. - Direct work of defense attorneys. - Investigate and refer identified claims to Loss Recovery Services as applicable. - Develop high level of knowledge of Workers Compensation claims handling techniques and stay cognizant of new industry trends and claim handling techniques. Qualifications - Bachelor's degree preferred; a combination of equivalent education and/or experience may be considered in lieu of a degree. - Evidence of continuing education in the insurance industry is preferred. - Completion of AIC and/or CPCU is preferred. - Experience handling claims across multiple jurisdictions. - Preferred CA expertise; willing to consider GA, TN, IN as well. - Minimum of eight years in technical insurance claim roles with increasing responsibilities is required. - Ability to obtain and maintain state adjusting license requirements and complete continuing education requirements. - Advanced knowledge of recoveries such as subrogation, reinsurance, apportionment, and deductibles. - Advanced knowledge of second injury funds, reinsurance, etc. - Advanced negotiation skills. - Strong listening, verbal, and written communication skills. - Evidence of ability to think independently. - Advanced knowledge of policy terminology, legal principles involving insurance, and emerging industry trends. - Effective planning and organization skills. Requirements - Perform claim tasks timely and document claim files appropriately. - Proactively manage claim activities to ensure fair claim resolution. - Handle all claims in accordance with state and federal laws. - Apply advanced expertise in jurisdictional knowledge for full compliance with jurisdiction regulations for all claims across all jurisdictions assigned. - Timely incorporate jurisdictional regulatory changes to daily processes, ensuring continuous regulatory compliance. - Make complex coverage and/or compensability decisions by gathering information necessary to make an informed decision in a fair, equitable, and ethical manner. - Deny losses within authority level, providing detailed explanation, citing facts, and statutory language. - Evaluate subrogation potential based on the applicability of policy language and/or governing state laws and statutes as appropriate. - Perform a thorough investigation based upon the type, complexity, and severity of the claim. - Analyze and evaluate the potential exposure and damages, including potential full or partial liability, compensability denials, and subrogation potential as applicable. - Formulate and document an action plan based on the intended resolution strategy. - Determine and set reserves based on the most probable outcome of the claim, within authority level. - Evaluate and negotiate directly with insured, claimant, or claimant's attorney on all cases within authority level. - Review claim facts and exposure with claims management, as appropriate, to guide claim strategy. - Make complete, accurate, and timely payments within authority for covered losses. - Identify and appropriately handle claims with MSA (Medicare Set Aside) exposure. - Recognize when vendor partners are required on a claim, including experts, nurses, defense attorneys, etc. - Assign and direct vendors, as needed, to aid in the investigation and evaluation of the claim. - Manage claim expenses by concluding vendor assignment when vendor is no longer adding value to the claim. - Maintain a professional, courteous, and helpful approach when communicating in person, on the phone, through email, and other correspondence with internal and external customers, business partners, and brokers. - Coordinate and participate in training sessions for less experienced staff. - Act as a resource to share in-depth knowledge and experience with other claim handlers including jurisdictional expertise. - Assist and support their development with mentoring and auditing functions. - Investigate and refer identified claims to loss recovery services, as applicable. - Direct work of defense attorney through collaboration on claim strategy and resolution. - Ensure defense attorney is adhering to litigation management guidelines. - Manage claim expenses by reviewing attorney/firm performance, results, and the value of services provided. - Engage in direct investigation, control, and settlement negotiations when outside adjusting and legal services are not necessary or available. - Attend mediations as requested. - Demonstrate the ability to understand key data elements and claims related data analysis. - Present complex claims files as requested and prepare large loss reports per internal protocols seeking approval from executive management. - Stay abreast of current and emerging jurisdictional case law and regulatory changes with appropriate application to claims. - Actively communicate and share potential impacts with key CM Group stakeholders. Benefits - Professional office environment. Company Description The CM Group is made up of Church Mutual Insurance Company, S.I., CM Regent Insurance Company, CM Vantage Specialty Insurance Company, and CM Select Insurance Company.