Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Ecolab is seeking a Field Service Representative II where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: - Deliver expert service and support for cooling tower cleaning and water disinfection - Provide technical support and escalate complex challenges as needed - Build strong relationships with customers and promote best practices - Ensure full compliance with safety policies and procedures - Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts - Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans - Provide technical support to customers; identifying and resolving customer pain points, escalating as required - Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts Position Details: - This position will be based in Palatka, Florida, however candidate can live within 1.5-hour radius of Palatka. - Targeted accounts are within the Downstream, Paper industries - Up to 25% overnight travel - Shift Requirements: Monday - Friday 8:00AM - 5:00 PM with weekend call every 5th weekend What’s Unique About This Role: - You’ll work in a dynamic, hands-on environment with autonomy and support - You’ll help customers meet sustainability goals while protecting their critical assets - You’ll gain access to industry-leading training and development programs Minimum Qualifications: - High school diploma or equivalent - 3 years of experience in water treatment or an industrial/mechanical environment - Position requires a current and valid Driver’s License with no restrictions - No immigration sponsorship available for this position Physical Requirements of Position: - Lifting up to 50 pounds - Exposure to hot, cold, noisy, or dirty environments - Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications: - Associate’s degree or trade school certification - Demonstrated mechanical aptitude - Experience in water treatment or specialty chemical industry - Familiarity with boilers, cooling towers, and wastewater treatment systems - Proficiency with Microsoft Office Suite What’s in it For You: - Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. - The ability to make an impact and shape your career with a company that is passionate about growth. - The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Annual or Hourly Compensation Range The pay range for this position is $54,100-$81,200. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

• Serve as the primary technical owner of the Conga Contract Lifecycle Management platform • Administer and maintain Conga CLM, including user access, profiles, roles, permission sets, and licensing • Monitor system health, troubleshoot CLM issues, and manage platform configuration • Maintain and prioritize enhancements with business stakeholders • Coordinate regression testing and deployment validation for releases • Oversee all CLM integrations, maintaining documentation and alignment with internal IT teams • Collaborate with various departments to gather requirements and support change management

• Understand how all Telephony services work and how they are integrated to the platform. • Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications. • Handle level 3 troubleshooting escalations and triaging. • Analyze telephony traffic patterns and identify issues and anomalies. • React to critical alerts in order to rapidly return to a full-service state. • Troubleshoot and resolve voice and network protocol communication issues. • Interface with partner organizations for interconnections and expansions. • Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications. • Coordinate system maintenance and deployment events.

About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. About You As a VoIP Engineer you understand how the Telnyx Telephony Engine works as whole, while also being able to identify each underlying service and its purpose. You use this knowledge plus your experience working with VoIP technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with all the involved parties until they are resolved. You are the subject matter expert for all topics that are telephony related, and when you don't know the answer you will know who to ask. The Opportunity You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points. We’re looking for people with a strong background in VoIP technologies and interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems. - Understand how all Telephony services work and how they are integrated to the platform. - Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications. - Handle level 3 troubleshooting escalations and triaging. - Analyze telephony traffic patterns and identify issues and anomalies. - React to critical alerts in order to rapidly return to a full-service state. - Troubleshoot and resolve voice and network protocol communication issues. - Interface with partner organizations for interconnections and expansions. - Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications. - Coordinate system maintenance and deployment events. Who we're looking for - A degree in Computer Science, Information Technology, Telecommunications or similar. - Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC). - Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer. - Experience with Linux, Open Source tools and shell scripting. - Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes. - Familiarity with programming in Python, Elixir or Go are a plus. #LI-JB1 #LI-Remote