Credit Deputy Morgan Stanley is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit & lending, deposits & cash management, annuities, insurance, retirement, and trust services. Morgan Stanley Private Bank, National Association (“MSPBNA”), as part of Wealth Management, offers banking and credit products and services, including securities-based lending, mortgage loans and home equity lines of credit primarily to Morgan Stanley Wealth Management’s high net worth clients. MSPBNA Home Loans is seeking a Credit Deputy who is an experienced mortgage underwriting manager who will be responsible for supporting the Regional Underwriting Manager in managing the underwriting process, pipeline management, loan quality, personnel, and deal structuring of complex mortgage transactions within their assigned region. The role will support the regional team and partners to ensure proper controls and procedures exist for a timely and accurate process of credit reviews and will maintain an environment of quality, service, accuracy and efficiency. The person filling this role has a history of managing multiple tasks, meeting deadlines, and navigating competing priorities while demonstrating strong leadership and communication skills in order to collaborate with leadership to drive employee performance, enhance productivity, and support business objectives in a regulated financial environment. This role will report to an assigned Regional Underwriting Manager and can be located in Coppell, Tempe or Remote. Key Responsibilities: - Provide onboarding, training, and coaching to team members and assigned direct reports. - Manage, mentor, train, upskill, and evaluate a team of underwriters/direct reports. - Provide guidance related to complex income scenarios. - Review and second sign transactions and escalations for exceptions and large loan amounts. - Serve as a main point of contact for Origination Leaders for loan structuring/re-structuring, exceptions, escalations, decisions and/or recommendations. - Provide support to team on pipeline management, deal prioritization and coverage plans. Required Qualifications, Capabilities and Skills: - 10+ years of experience credit analysis and underwriting for high net-worth individuals. - 2+ years of experience managing a team of underwriters preferred. - Expert level knowledge of credit risk and underwriting non-conforming, jumbo loans. - Private bank lending, business relationship management or commercial credit analysis experience including providing business financing preferred. - Private bank lending experience, business relationship management or commercial credit analysis experience including providing business financing preferred. - Experience in pipeline management preferred. - Excellent conflict resolution skills and ability to communicate effectively with senior leadership. - College degree preferred or equivalent experience, advance degree a plus. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Victor Energy Ltd. is a powerline contractor with over 20 years’ experience building Alberta’s electrical infrastructure, owned by Java Holdings Ltd. Java Holdings Ltd. owns a portfolio of companies in North America and Europe and is engaged in its acquisitions providing high level execution support for large utility, oil and gas, and power generation projects, specializing in EPCM (Engineering, Procurement, Construction & Management). As part of the Java Group, Victor Energy’s staff have over 50 years of experience building some of Canada’s largest electrical infrastructure projects. As our team grows, we are seeking an IT Infrastructure Analyst to be the primary support contact for both Information Technology (IT) and Operational Technology (OT) environments across geographically distributed sites. This role is responsible for ensuring the reliability, availability, security, and performance of infrastructure systems supporting corporate IT services and industrial/operational systems. The successful candidate will serve as a hands-on technical resource, acting as the escalation point for infrastructure issues, coordinating on-site support, and partnering closely with central IT teams, vendors, and site operations personnel. This position requires strong technical depth, excellent troubleshooting skills, and the ability to operate independently in remote and field-based environments. Location · Primary location: Spokane, WA area (required) · Work arrangement: Remote / Work From Home · Travel requirement: Mandatory, frequent travel to operational sites (Washington State, Northern Idaho, North Carolina, California (as required) --- Key Responsibilities IT & OT Infrastructure Support · Act as the main point of contact for IT and OT infrastructure support across assigned sites · Support and troubleshoot infrastructure components including: o Servers (physical and virtual) o Network equipment (switches, routers, firewalls, wireless) o End-user connectivity and site communications o OT network segments and industrial system connectivity · Provide on-site and remote troubleshooting for incidents impacting production, safety, or business operations Operational Technology (OT) Support · Support OT-related infrastructure in coordination with operations, engineering, and vendors · Assist with network segmentation, access control, and secure connectivity between IT and OT environments · Ensure OT systems remain stable, secure, and compliant with organizational standards · Participate in OT deployments, upgrades, and site expansions · Support the networking requirements for industrial control systems (SCADA, PLCs, and IoT sensors) to ensure seamless data flow between the plant floor and corporate servers. Site & Field Operations · Travel regularly to remote sites to perform: o Installations and upgrades o Infrastructure assessments o Root-cause analysis and remediation o New site bring-ups and network expansions · Serve as the technical liaison between site personnel and centralized IT teams · Maintain accurate site documentation, diagrams, and asset inventories Infrastructure Lifecycle & Projects · Participate in infrastructure projects including: o Network refreshes o Server and storage deployments o Cloud and hybrid integration initiatives o OT modernization efforts · Work with vendors and service providers for implementation and support activities · Ensure solutions align with security, performance, and scalability standards Security & Compliance · Apply IT and OT security best practices, including: o Network segmentation o Access controls o Patch and vulnerability management · Support audits, risk assessments, and incident response activities related to infrastructure and OT systems

• Supervise staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users • Assist in setting up and operating the end-user support program for major applications in support of specific projects • Set up overall user training programs, particularly for complex applications such as groupware and workflow packages, as well as litigation support and office automation applications • Set up facilities and procedures to ensure responsive support; train staff and establish help desk staffing schedules • Organize, prepare, schedule, and conduct training sessions for audiences that may include attorneys, paralegals, Government Case Managers, client agency staff, and other Contractor employees • Oversee and supervise help desk operations, including answering and responding to user phone calls and installing and troubleshooting litigation support packages on user desktops • Coordinate support with office automation support contractors and staff • Supervise teams providing search, retrieval, and reporting support to client attorneys; translate requests into effective search strategies, design output formats, and help resolve problems related to accessing databases

SUMMARY Bilingual Support Specialists in our Client Care Department are the first point of contact for a client contacting Balance Financial Wellness. This position requires an individual who is detail-oriented, able to multi-task and who has an engaging manner with callers. This position is responsible for handling incoming calls, referrals, electronic submissions, supporting coaches and counselors, and administrative support of housing department. This is a remote position. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each of the essential duties listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Promptly answers incoming calls and emails from clients, identifies the nature of each inquiry, and determines the appropriate course of action to either schedule a session or address the concern or question. - Provides information about national and community resources and refers clients to the most appropriate services. - Oversees client appointment scheduling, provides support to other operational departments, and learns all data management systems for the organization to schedule, confirm, and reschedule appointments for clients. - Communicates clearly and collaboratively with team members to ensure client needs are met. - Maintains confidentiality at all time. - Provides administrative support as needed to include sending and receiving documentation for coaching and counseling sessions. Knowledge, Skills and Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required: - CUSTOMER SERVICE & INTERPERSONAL SKILLS - Responds to requests for service and assistance; Manages difficult or emotional customer situations; Responds promptly to customer needs; Demonstrates empathy; Focuses on solving conflict without blaming or shaming; Controls emotions; Meets commitments. - ORAL COMMUNICATION - Speaks clearly and persuasively in positive, neutral, or negative situations; Actively listens and clarifies; Responds well to questions; Avoids interrupting; Effectively presents information and responds to questions from groups of managers, clients, customers, and the public. - WRITTEN COMMUNICATION - Writes reports and business correspondence clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Reads, analyzes, and interprets written information, to include client correspondence, business periodicals, professional journals, technical procedures, and governmental regulations. - TEAMWORK - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Assists operations' team as needed. - ETHICS & PROFESSIONALISM - Treats people with respect and consideration, regardless of status or position; Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Keeps commitments; Works ethically and with integrity; Upholds organizational values; Maintains confidentiality - ORGANIZATIONAL SUPPORT & PLANNING - Follows policies and procedures; Prioritizes and plans work activities; Uses time efficiently; Completes administrative tasks correctly and on time; Maintains attention to detail and accuracy; Supports organization's mission and vision; Values and respects others. - ATTENDANCE/PUNCTUALITY - Consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - DEPENDABILITY & ADAPTABILITY - Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan; Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. - INITIATIVE - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed; Interested in ongoing learning opportunities. - REASONING ABILITY - Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists; Interprets a variety of instructions furnished in written, oral, diagram, or schedule form. - COMPUTER & TECHNOLOGICAL SKILLS - Knowledge of spreadsheet, word processing, and Internet research software; Proficiency in Microsoft Office Applications (Word, Excel, Access, Outlook, etc.); Efficiently utilizes all client management systems; Proficiency with data entry. - BILINGUAL – Fluent in spoken/written English and Spanish. Education and Experience - High School Diploma is required; An Associate's or Bachelor's degree is preferred. Physical Demands While performing this job's duties, the employee is required to sit, talk, read, and actively listen, which must result in effective and confident communication via virtual platforms and computer tools. Work Environment This is a remote position; the employee must have a private quiet space where they can execute their responsibilities.