Head of Infrastructure Operations Singapore We are seeking a Head of Infrastructure Operations to lead the end-to-end operational management of Nscale's data centre portfolio across a defined region (EMEA, APAC and Americas). You'll be responsible for ensuring operational excellence, safety, compliance, and reliability across all physical infrastructure, while driving continuous improvement and scaling operations to support rapid business growth. Regular travel to the DCs is essential to the success of this position. This is a high-impact leadership role where you'll own the strategic direction of data centre operations, manage cross-functional teams, and serve as a critical partner to senior leadership in delivering world-class infrastructure that powers our AI cloud platform. What You'll Be Doing Operational Leadership & Strategy - Own the strategic vision and execution of data centre infrastructure operations across the region, ensuring alignment with Nscale business objectives and growth plans - Establish and maintain operational standards, processes, and procedures that drive efficiency, safety, and reliability across all sites - Lead the development and implementation of operational roadmaps that support capacity planning, infrastructure scaling, and service delivery milestones - Drive continuous improvement initiatives to optimize costs, reduce downtime, and enhance operational maturity Team Management & Development - Build, mentor, and lead high-performing teams across multiple data centre sites, specifically operations staff - Establish clear accountability structures, performance metrics, and development pathways for direct reports and broader teams - Foster a culture of ownership, safety, and excellence where team members are empowered to make decisions and drive impact - Conduct regular performance reviews, provide constructive feedback, and support career progression Physical Infrastructure & Facilities Management - Oversee Datacentre Leads in their execution of day-to-day Infrastructure Operational procedures, from routine inspections to the handling of ITSM tickets ensuring all SLAs are met - Support the Datacentre provider (Nscale or Colo) to ensure optimum performance of the facility, including physical infrastructure, power distribution, cooling systems, security, and environmental controls - Maintain accurate asset inventory for all AI Infrastructure and supporting hardware and tooling - Support the physical security programme, maintaining audit trails, incident documentation and physical security protocols across all sites - Coordinate with the wider Nscale teams to ensure infrastructure layouts, rack elevations, and reference architectures are implemented correctly and optimised for efficient operations Reliability, Safety & Compliance - Establish and maintain SLOs/SLIs for data centre availability, performance, and incident response - Lead incident response and root-cause analysis for operational failures; own remediation and prevention strategies - Ensure full compliance with health and safety regulations, environmental standards, and industry best practices - Support ongoing certifications and audits (ISO 27001, ISO 22237, SOC 2, Cyber Essentials Plus, ISO 22301) - Maintain comprehensive documentation for compliance, audit readiness, and regulatory requirements Vendor & Supplier Management - Manage relationships with critical vendors, contractors, and service providers - Oversee vendor performance, SLAs, and contract compliance; escalate issues and drive resolution - Conduct procurement activities for equipment, services, and maintenance contracts with cost and quality discipline - Coordinate with the Supply Chain team to ensure smooth hardware deployment and logistics flow Cross-Functional Collaboration - Partner closely with Infrastructure Engineering, Network Engineering, and Security teams to ensure operational readiness and alignment - Work with the Deployment Supply Chain team to support hardware intake, staging, and deployment timelines - Collaborate with Finance and Commercial teams on capacity planning, cost optimization, and customer commitments - Support project delivery teams in commissioning new sites and scaling existing facilities - Engage with senior leadership on operational metrics, risk management, and strategic initiatives Monitoring, Reporting & Analytics - Establish KPIs and KRIs for operational health (uptime, energy efficiency, cost per rack, incident rates, etc.) - Implement monitoring and alerting systems to track infrastructure performance and environmental conditions - Produce regular operational reports for senior leadership, including performance metrics, risks, and improvement initiatives - Use data-driven insights to identify optimization opportunities and inform decision-making About You - 10+ years of experience in data centre operations, infrastructure management, or facilities management at scale - Proven track record leading regional or multi-site operations in a high-growth, fast-paced environment - Experience managing teams across multiple locations and coordinating complex operational initiatives - Demonstrated success in scaling operations, improving efficiency, and maintaining high reliability standards - Background in hyperscale, cloud, or HPC data centre environments (preferred) Technical Knowledge & Experience - Deep understanding of data centre infrastructure, including power systems, cooling, networking, and security - Familiarity with ISO 22237 (data centre design and operations) and ISO 27001 Annex A.11 (physical security) - Knowledge of monitoring systems, environmental controls, and infrastructure automation. - Understanding of GPU/HPC infrastructure and the unique operational requirements of AI cloud platforms - Familiarity with compliance frameworks (SOC 2, ISO 27001, Cyber Essentials Plus, ISO 22301). Nice to Have - Experience with Palantir Foundry or similar data platforms for operational analytics - Familiarity with infrastructure telemetry and usage-based billing data - Background in sustainability and energy efficiency optimization - Experience supporting customer-facing SLAs and service delivery commitments - Knowledge of Kubernetes, container orchestration, or hybrid cloud architectures - Security certifications or deep familiarity with GRC tooling

Role Description Looking for a detail-oriented Data Operations Analyst to independently handle data extraction, transformation, and validation across structured (CSV) and unstructured (PDF) datasets. The role involves converting complex raw datasets into highly structured JSON formats using defined schemas, with zero data loss and strict quality standards. AI tools can be used to improve speed and efficiency, but 100% accuracy and manual validation is mandatory. Key Responsibilities - Data Extraction - Extract and organize data from: - CSV datasets (NASA materials data) - PDF documents (BGS mining directory) - Use tools where needed, while ensuring data accuracy - Data Transformation - Convert raw data into structured JSON formats - Map all fields according to strict schema rules - Handle: - Complex property grouping (NASA dataset) - Supplier + site grouping (BGS dataset) - Data Structuring - Build: - Material-level JSON records - Supplier-level JSON objects - Ensure: - Correct categorization - Proper grouping of related data - Consistent naming conventions - Quality Assurance (Critical) - Validate every record before submission - Ensure: - No missing data - No incorrect mappings - No duplicates - Follow strict SOP and validation checklist - AI-Assisted Workflow - Use AI tools to: - Speed up the transformation - Assist in structuring data - Independently verify all AI-generated outputs - Final accountability for accuracy remains with the analyst - Candidate must be comfortable using AI tools responsibly for productivity, not blindly: - ChatGPT – for structuring, reasoning, and transformation assistance - Claude – for long document parsing and summarization - Microsoft Excel (with AI features like Copilot) – for data handling - Adobe Acrobat or similar – for PDF extraction - Optional: - Python (basic scripting) - Google Sheets Qualifications - Bachelor’s degree in: - Computer Science / Engineering - Mathematics / Statistics - Or any relevant field with strong data handling experience - Operations / Material Science background is a plus.

• Provide various customer support services through mail, telephone, and direct personal contact. • Process orders and assignments and enter data into the computer system. • Reference pricing and delivery information. • Respond to customer questions, complaints, and requests. • Perform word processing assignments, filing, and related clerical duties. • Process all necessary paperwork for auction day, securing necessary approvals. • Follow well-established procedures and under the close direction of the supervisor. • Open to learning automobile titling. • Assist with other office functions as needed. • Vehicle check-in by recording and filing information on vehicles being assigned to the facility. • Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction. • Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch. • Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance. • Experienced loader operation. • Able and willing to report all violations of company policy to a supervisor or manager, immediately. • Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives. • Other duties as assigned per business needs.

Role Description Join our team as a Treasury Operations Supervisor! Are you a detail-driven leader with a passion for financial operations and team development? Do you have demonstrated experience with interbank transaction processing? Corporate One Federal Credit Union is seeking a Treasury Operations Supervisor with a solid understanding of the process and flow of transactions between financial institutions, including an understanding of how funds are initiated, routed, and settled across banking systems. In this pivotal role, you’ll ensure the seamless execution of daily cash operations and uphold rigorous audit standards. - Supervise and guide a tenured team responsible for reconciliations, cash funding, real-time payments, and transaction processing. - Set up and/or verify new vendors in AP system. - Review monthly billing totals using a six-month lookback to identify, document, and explain variances or discrepancies. - Manage share draft settlements and exception clearing with precision. - Lead system implementations and upgrades, including testing and procedure development. - Serve as a key partner to the AVP, Treasury Operations, providing continuity in cash and investment management. - Participate in after-hours and weekend testing of Real Time Payments and FedNow systems. Qualifications - Bachelor’s degree preferred in related field, or equivalent combination of education and experience. - A proactive leader with strong supervisory experience and minimum of five years progressive experience in accounting operations including cash management, and reconciliations. - Solid understanding of the process and flow of transactions between financial institutions, including an understanding of how funds are initiated, routed, and settled across banking systems. - Excellent verbal and written communication skills, organizational and problem-solving abilities, and detail and deadline oriented. - Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Outlook. Advanced capability in Excel is essential. Familiarity with Frontier Reconciliation Software, Real Time Payments, FedNow, OSI, and billing/accounts payable systems. Benefits - Organizational Strengths: Corporate One Federal Credit Union is one of the nation’s largest and most progressive corporate credit unions with more than $5.9 billion in assets and an average staff tenure of 10+ years. - Competitive Compensation & Benefits: Corporate One offers competitive compensation, a generous 401(k) matching contribution, and quality health and ancillary benefits. - Work Life Balance: Generous PTO (Paid Time Off) starting with 4 weeks/year, 11 paid holidays, and paid parental leave. - Learning and Development: We provide a full library of online training as well as group and individual training, a mentoring program, and business coaching, all focused toward helping you grow and be successful. - Additional Benefits Too Cool to Not Mention: Ongoing special events throughout the year, flexible work from home opportunities, tuition reimbursement, pet insurance, wellness program, and more! Company Description We are a leading wholesale financial services provider to more than 700 credit unions nationwide. As a trusted and highly respected investment, funding, and payment solutions partner to credit unions for more than 70 years, Corporate One has developed innovative solutions for credit unions throughout our history. We, along with our subsidiary companies (CUSOs), Lucro Commercial Solutions and Accolade Investment Advisory are committed to our member credit unions and their mission to help their communities thrive.