• Define and own the architecture for QA automation and software verification frameworks • Build scalable, high-quality automation and test harnesses across our product suite • Leverage agentic AI tools (e.g., Claude Code, Cursor, Codex) to generate, refine, and scale test automation • Guide and direct AI-driven test creation and validation strategies • Ensure performance, scalability, and maintainability of QA systems • Partner closely with engineering to embed testing into the development lifecycle • Collaborate with product, design, and DevOps teams to ensure high-quality releases • Continuously evaluate and improve QA processes, tools, and frameworks

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position is remote. Candidate must reside in AZ. Prefer candidate to live in/around Tempe or Tucson. Position Purpose: Support the development and maintenance of quality improvement related projects and reporting. Respond to quality improvement inquiries. - Heavy chart monitoring and auditing of medical records - Monitor the production of quality results reporting; analyze, track and trend the reporting results and report them to management - Formulate and prepare ad-hoc and additional reporting requirements - Recommend, develop, and implement quality improvement plans with management - Train providers and staff in methodologies and tools of continuous quality improvement - Prepare for and participate in meetings with State agencies, providers, and stakeholders - Perform audits on to meet state and internal requirements - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Bachelor’s degree in related field or equivalent experience. Certified Professional in Healthcare Quality (CPHQ) preferred. 3+ years of related experience. License/Certification: Valid driver’s license. Certified Professional in Health Care Quality (CPHQ) preferred. Position is remote. Candidate must reside in AZ. Prefer candidate to live in/around Tempe or Tucson. Pay Range: $56,200.00 - $101,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Kaiva Tech, LLC is seeking a Federal Student Aid Quality Assurance Specialist Reports To: Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust Position Summary: The Federal Student Aid Quality Assurance Specialist supports Department of Education, Federal Student Aid (FSA) Ombudsman by ensuring the accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. This position is responsible for conducting structured quality reviews of completed case files, applying established evaluation criteria, identifying deficiencies, and providing actionable feedback to production staff and leadership. The Quality Assurance Specialist plays a critical role in maintaining contractual service level agreements, including quality and accuracy standards. This role helps mitigate financial risk by identifying trends, preventing repeat errors, and supporting continuous improvement initiatives that strengthen overall operational performance. Essential Duties and Responsibilities: - Conduct structured quality reviews of completed regulatory case files using established scorecards and evaluation criteria. - Evaluate case determinations for accuracy, regulatory compliance, documentation completeness, and analytical integrity. - Identify material defects, documentation gaps, or inconsistencies in case analysis and resolution. - Provide clear, constructive written and verbal feedback to case analysts and supervisors. - Track and report quality trends, recurring deficiencies, and identified training needs. - Participate in calibration sessions to ensure consistency in quality scoring and interpretation of standards. - Support development and refinement of quality checklists, templates, and internal guidance materials. - Assist in root cause analysis for quality failures and recommend corrective actions. - Collaborate with supervisory staff to support analyst coaching and performance improvement initiatives. - Contribute to monthly quality reporting and performance analysis. - Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period. - Submit Monthly Status Reports on a regular basis, as required. - Complete required compliance training as assigned. - Other duties as assigned. Knowledge and Critical Skills: - Comprehensive understanding of regulatory case analysis, adjudication, or complaint resolution processes. - Demonstrated expertise in evaluating structured analytical writing and regulatory determinations. - Thorough knowledge of documentation standards and audit principles. - Capacity to interpret and apply regulatory or policy guidance when assessing case accuracy. - Meticulous attention to detail and consistency in evaluation practices. - Proven skill in identifying trends and clearly communicating systemic issues. - Self-directed work ethic suited for an independent remote environment with high accountability. Education & Work Experience: - Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field. - Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree. - Practical experience operating within formal quality assurance or audit frameworks. - Hands-on experience working within a CRM or case management system (Salesforce preferred). Certifications, Licenses: N/A Special Requirements: - Must be a U.S citizen. - Must be able to obtain and maintain Public Trust level clearance. Work Environment: Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands: To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

• Develop and implement comprehensive test strategies for MIS systems and projects • Create detailed test plans and test cases for new features, enhancements, and integrations • Maintain QA best practices and standards across all platforms • Quickly adapt to and learn new systems, platforms, and business processes with minimal guidance • Proactively dig into requirements documentation to thoroughly understand system functionality • Perform thorough manual testing across the full spectrum of MIS applications and software • Execute functional, regression, integration, and user acceptance testing • Perform specialized testing of AI systems including Large Language Models (LLMs) and agentic AI, evaluating outputs for accuracy, consistency, and alignment with business requirements • Conduct performance and load testing when necessary • Design, develop, and maintain automated test scripts to appropriately support a variety of applications • Identify opportunities and implement test automation for repetitive testing scenarios • Continuously improve test automation coverage and efficiency • Identify, document, and track software defects using appropriate tools • Analyze and document bugs and errors discovered during testing phases • Provide clear, detailed reproduction steps and supporting evidence for identified issues • Collaborate with developers to ensure timely resolution of issues • Perform root cause analysis on critical bugs to prevent recurrence • Test integrations between systems to ensure data consistency, data flow, and functionality • Verify end-to-end business processes that span multiple systems • Rapidly gain understanding of business workflows to provide meaningful QA feedback • Prepare detailed test reports and quality metrics for stakeholders • Maintain up-to-date test documentation, including test cases and procedures • Report test results in a clear, concise manner for both technical and non-technical stakeholders • Develop comprehensive test plans that align with business requirements • Work closely with developers, business analysts, and product owners to understand requirements and ensure quality throughout the development lifecycle • Participate in sprint planning, daily stand-ups, backlog refinement, and retrospectives as appropriate • Work closely with teams to resolve identified issues • Stay updated on the latest QA methodologies, tools, and best practices • Propose and implement process improvements to enhance testing efficiency and effectiveness