Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - Paid holidays and flexible, take-it-as-you-need-it scheduled time off - A culture built on innovation that values big ideas, no matter where they come from - A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace - Equity in a rapidly growing startup backed by top-tier VCs TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? 👀 As a Platform Engineer Lead II, you lead the evolution of our internal developer platform with a strong focus on Developer Experience (DevEx). You operate at the intersection of infrastructure, automation, and software engineering, building scalable platform capabilities that reduce friction and accelerate engineering velocity across the organization. You treat the internal platform as a product, designing self-service tooling, standardized workflows, and reusable infrastructure patterns that empower teams to ship reliably and securely. You partner closely with Software Engineering, Infrastructure, and Security to ensure that development environments, CI/CD systems, runtime platforms, and cloud abstractions are intuitive, automated, and resilient. You bring systems-level thinking and a deep understanding of modern cloud-native development practices. Your work directly improves deployment confidence, reduces cognitive load for engineers, and strengthens operational maturity across the company. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. In your day to day, you will: - Architect and evolve an internal developer platform that standardizes workflows, infrastructure patterns, and deployment processes - Build self-service capabilities that enable engineers to provision infrastructure, deploy services, and manage environments with minimal friction - Design and improve CI/CD systems to increase reliability, reduce cycle time, and enhance deployment confidence - Create reusable infrastructure modules and platform abstractions that reduce duplication and improve consistency across teams - Define and track developer productivity metrics, identifying opportunities to reduce bottlenecks and operational toil - Partner with Infrastructure and Security teams to embed secure-by-default patterns and Identity and Access Management (IAM) best practices into platform tooling - Improve local development environments and testing workflows to streamline onboarding and day-to-day engineering tasks - Strengthen observability and feedback loops to give engineers actionable insight into system health and performance - Lead cross-functional platform initiatives that improve engineering velocity and system reliability - Mentor engineers and influence best practices across the organization through technical leadership and documentation We think this role is for you if have... - 8+ years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or Software Engineering - Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience - Strong experience building and operating systems in cloud environments (i.e., AWS) - Deep familiarity with CI/CD systems, containerization, and cloud-native architectures - Experience building internal developer tooling, self-service infrastructure, or platform abstractions - Proficiency with Infrastructure as Code tools (i.e., Terraform) and automation frameworks - Strong understanding of distributed systems, observability, and operational reliability - Experience integrating security and IAM considerations into platform design - Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation - Demonstrated ability to influence architectural decisions across multiple teams without direct authority What will help you succeed??? - Product mindset applied to internal platform capabilities - Passion for reducing cognitive load and improving developer happiness - Strong systems-thinking and ability to simplify complex workflows - Ability to influence senior engineers and engineering leaders - Data-driven approach to measuring and improving developer productivity ✨ Let’s talk numbers! ✨ Our compensation range for this role begins at $7500 USD per month 💵 Internally we call this position a Staff Devops Engineer II. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

• You’ll manage and grow a team of engineers, partner closely with Product, Compliance/Legal, and Analytics, and drive delivery through clear technical decision-making and operational discipline. • You’ll develop a deep understanding of the system design of the ETL pipelines and the dependencies on upstream data sources. • You’ll own key outcomes and metrics (accuracy, timeliness, completeness, and incident rates) and lead multi-quarter cross-org initiatives that measurably improve the pipeline’s quality and reliability. • You’ll manage and grow a team of engineers, partner closely with Product, Compliance/Legal, • Own availability, reliability, and performance of your team’s systems. • Partner with product managers to design and build best-in-class systems and processes for collections. • Partner with a diverse set of engineering teams who build solutions throughout the entire lifecycle of a loans repayment at Affirm. • Build relationships and engage with senior management in the organization.

Role Description We are seeking a Security Platform Lead to own the design and implementation of security-focused platform capabilities across identity, secrets protection, encryption-adjacent controls, access governance, secure storage, system hardening, and compliance readiness. This role is responsible for embedding security into platform architecture and delivery while supporting auditability, operational resilience, and secure engineering practices. Key Responsibilities - Lead security architecture and implementation across platform, application, and operational layers. - Design and guide implementation of secure secrets management, certificate handling, privileged access controls, and service authentication patterns. - Define security controls for identity, access, role governance, session security, audit logging, and administrative workflows. - Guide secure storage, immutability, logging integrity, and cryptographic boundary design decisions. - Define security baselines, hardening standards, and implementation guardrails for environments and services. - Review architecture, code, configurations, and workflows for security risks and mitigations. - Support incident readiness, disaster recovery planning, and operational validation from a security perspective. - Produce and review security design documents, control narratives, configuration standards, and remediation plans. Qualifications - Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience. - 7+ years of experience in security engineering, platform security, cloud security, or secure systems design. - Direct experience designing or implementing systems that must align with FIPS 140-3 cryptographic module requirements or validated cryptographic modules where required. - Strong familiarity with NIST SP 800-171 control implementation in nonfederal environments handling CUI. - Ability to translate security requirements into technical controls for authentication, authorization, secrets handling, logging, system hardening, audit trails, and resilience. - Experience with compliance-oriented security architecture, control mapping, and technical evidence preparation. - Strong documentation and communication skills. Preferred Qualifications - Experience with NIST SP 800-172 enhanced safeguards, especially cyber resiliency, defense-in-depth, and protection of higher-value systems. - Experience with Kubernetes security, workload identity, certificate lifecycle, and secure service communication. - Experience with secrets platforms, key protection workflows, privileged access control, or hardware-backed security solutions. - Security certifications such as CISSP, CCSP, Security+, or equivalent. Benefits - 401(k) - Dental insurance - Health insurance Project Overview - Project Type: Secure software and platform implementation program - Security Context: Environment requiring support for FIPS 140-3 and alignment to NIST SP 800-171 / 800-172 expectations (cryptographic boundary design experience required) - Project Duration: Estimated 12-month engagement from kickoff through final delivery, validation, training, and closeout. - Technology Stack: Frontend --- Next.js, Backend --- Python and Java Success Profile - Security-first mindset. - Pragmatic and delivery-oriented. - Strong architecture discipline. - Able to work closely with developers and platform engineers. This is a remote position.

Anstellungsdetails Permanent contract, Full or Part-Time, Remote or Cologne / Darmstadt / Düsseldorf / Berlin Info Who we are We are the tech powerhouse behind Kaufland’s international online marketplaces and a company within the Schwarz Group. Driven by a start-up mentality and working on an equal footing within flat hierarchies, we develop the best marketplace solutions for our customers, sellers and partners. #FromEuropeForEurope Day by day, our Tech & Product Team of about 400 experts pursues the goal of creating the best possible customer shopping experience for our online marketplace. Through innovative technical developments, they not only create an outstanding shopping experience but also lay the foundation for an optimal selling experience for our sellers. Learn more about our division, areas, and cross-functional teams here! Aufgaben Your tasks – this is what awaits you in detail - You will orchestrate and design our data stores and messaging systems, including technologies like MySQL, PostgreSQL, MongoDB, RabbitMQ, and Redis. You optimize these systems to deliver scalable, highly available, maintainable, cross-region solutions - As part of one of our Platform teams, your goal is to deliver the best possible developer experience to our product teams and guarantee reliable and performant production and development environments - Example tasks you could work on: - You partner with our engineering teams to identify and optimize slow queries - You consult with different engineering teams to help them choose and implement the most suitable database solutions for their needs - You manage the lifecycle of our database fleet, streamlining maintenance to minimize downtime and keep our systems secure Profil Your profile – this is what we expect from you - You bring extensive knowledge of MySQL and MongoDB, ideally complemented by experience with PostgreSQL, RabbitMQ, and Redis - You have a proven track record of optimizing databases at scale, ensuring high performance in demanding environments - You possess extensive experience in managing infrastructure as code, specifically using Terraform and preferably Ansible - You understand the workflows and technical challenges software engineers face when interacting with the database stack and enjoy providing tailored solutions for their use cases - You combine analytical troubleshooting skills with fluency in coding and a deep understanding of high-traffic, high-availability system architecture - You are a proactive team player who enjoys collaborating across functions, sharing knowledge, and striving for continuous learning - You embrace AI-driven development and utilize modern AI tools to increase your efficiency so you can focus on problem-solving and high-quality output within a fast-paced environment - You are fluent in English (C1), possess excellent communication skills, and enjoy working in an international environment Benefits What we offer - Create your own work-life balance: You have the flexibility to choose between working remotely (within Germany) or from one of our locations in Cologne, Darmstadt, Düsseldorf, or in Berlin! - Do you want to move to Germany? No problem – we offer you an attractive relocation package to give you a smooth start. - Urban Sports Club and RSG Group Fitness Studios: Get top deals for fitness, swimming, yoga and more - Mental Well-Being: We support you on your well-being journey with special offerings such as Instahelp, the digital platform for online psychological counseling - Vacation & Sabbatical: Enjoy 30 days of vacation per year and the opportunity to take a sabbatical once you have been part of the team for a certain period! - Option for Pluxee restaurant vouchers: Buy Pluxee vouchers through us and benefit from tax-advantaged meal allowances! - ‘Deutschlandticket’: We subsidise your train season ticket for more mobility - Employee Discount: You will receive a monthly coupon for Kaufland.de - Free choice of operating system: MacOS or Ubuntu Linux, it's up to you - Boost your growth: Benefit from our online language learning programs, diverse in-house training, and our automated 360-degree feedback. We cover the costs for relevant conferences, training opportunities, and approved team workshops to strengthen personal interactions - This is who we are: Our dynamic culture combines flat hierarchies, a start-up mentality, an international team of over 65 nationalities, and the strength of the Schwarz Group to provide you an agile and secure working environment. - We are team players: From day one, you will connect not only with your team but also with others through our digital onboarding journey, the buddy program, and regular team and company events, all-hands meetings, powerful mornings, and much more! Check out our Principles & our blog for even more insights into our company culture! Diversity at Kaufland e-commerce We welcome applications from everyone, regardless of skin colour, sexual orientation, gender identity, age, disability, ethnic origin, religion and ideology. We are signatories to the Charta der Vielfalt (German Diversity Charter) – because we know that extraordinary things can only be achieved with diversity. Read more here! When applying, you can optionally include your pronouns in your resume. Bewerben Why are you the perfect fit for this position? Don't bother with cover letters - we're interested in facts and figures! Feel free to share your Github profile with us in your application. As we have very international teams, we would highly appreciate it to receive your CV or profile link in English. Ansprechpartner Your contact person: Lisa Fischer Kaufland e-commerce Services GmbH & Co. KG Postal address: Habsburgerring 2 50674 Köln We are looking forward to your application!