Use Your Power for Purpose Our breakthroughs would not make it to the hands of patients without our dedicated and agile pharmaceutical manufacturing team. We rely on members who understand the importance and impact of their role in Pfizer's mission. Patients need colleagues like you who take pride in their work and always strive to improve outcomes. You will help ensure that patients and physicians have the medicines they need when they need them. What You Will Achieve In this role, you will: - Take responsibility for individual contributions to achieve team deliverables, working effectively as a team member and coordinating with others. - Manage personal time and professional development, being accountable for results. - Follow standard procedures to complete tasks of varying scope, sequence, and complexity within the agreed timeframe. - Identify and solve moderately routine problems. - Complete assignments with moderate supervision using established procedures, referring deviations from standard procedures to the supervisor. - Ensure work is reviewed for accuracy, quality, and adherence to standards. - Prepare and operate various components, materials, equipment, and machines in your assigned area, ensuring adequate inventory of parts and materials before starting a production run. - Adhere strictly to all plant safety and current Good Manufacturing Practices (cGMP) regulations. - Perform in-process quality inspections, and seek to implement process and safety improvements. Here Is What You Need (Minimum Requirements) - High School Diploma or GED with 2+ years of relevant experience - Strong analytical and problem-solving skills - Excellent problem-solving and decision-making skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Detail-oriented with strong organizational skills Bonus Points If You Have (Preferred Requirements) - Previous experience in cGMPs (current Good Manufacturing Practices) environment - Proficiency in using manufacturing software and tools - Ability to adapt to changing priorities and work in a fast-paced environment - Demonstrated leadership skills and ability to mentor team members - Familiarity and basic understanding of common AI tools and a curiosity for learning how they can be used to enhance productivity Work Location Assignment: On Premise At Pfizer we care about our colleagues' wellbeing and offer a range of great benefits for them, including: - Paid parental leave - Access to Health & Wellness apps - Career Growth Experiences program - Recognition & rewards program - Paid volunteer days - Life Insurance Benefits - Pfizer Learning Academy access to top content providers - Access to flu vaccines & skin checks - Options to purchase additional leave - Salary packaging & novated lease options *Benefits listed may vary depending on your position and location and may be subject to change. Pfizer Australia and New Zealand's diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies. If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager. Manufacturing

This is a remote position. Production Support Engineer​ We are seeking a Production Support Engineer to support day-to-day operations of AI-driven applications, data platforms, and client-facing systems. This role is responsible for maintaining system stability, monitoring performance, and resolving production issues across environments leveraging AWS, Azure, Tableau, Power BI, and DealCloud CRM. This is a hands-on role ideal for someone with strong troubleshooting skills and experience supporting cloud-based and data-driven applications. Key Responsibilities - Provide L1/L2 production support for applications, data pipelines, and integrations - Monitor systems and respond to alerts, incidents, and service disruptions - Troubleshoot issues across cloud environments (AWS, Azure) and escalate when needed - Support data pipelines (ETL/ELT) and validate data feeding into reporting tools (Tableau, Power BI) - Assist in troubleshooting API integrations and microservices-based systems - Support CRM integrations (DealCloud) and related workflows - Document issues, resolutions, and runbooks/SOPs for recurring problems - Work with engineering and QA teams to ensure smooth deployments and production readiness - Participate in on-call rotations as needed - Assist in identifying opportunities for automation and process improvements Requirements Required Qualifications - 2–5 years of experience in Production Support, Application Support, or IT Operations - Experience supporting systems in AWS and/or Azure environments - Basic understanding of data pipelines and ETL processes - Strong SQL skills for data validation and troubleshooting - Familiarity with monitoring tools (e.g., Datadog, Splunk, CloudWatch, Azure Monitor) - Experience with API troubleshooting or integration support - Familiarity with ticketing systems (e.g., ServiceNow, Jira) - Basic scripting knowledge (e.g., Python, Bash, or PowerShell) Key Traits for Success - Strong problem-solving and troubleshooting skills - Ability to prioritize and manage multiple issues - Detail-oriented with a focus on system reliability - Collaborative team player - Eagerness to learn and grow in an AI-focused environment

This is a remote position. Sr. Production Support Engineer​ We are seeking a Senior Production Support Engineer to support and maintain AI-driven applications, data platforms, and client-facing solutions in a production environment. This role is responsible for ensuring system stability, performance, and reliability across AWS, Azure, Tableau, Power BI, and DealCloud CRM integrations. The ideal candidate brings strong troubleshooting skills, experience with cloud and data ecosystems, and the ability to support complex, integrated systems in a fast-paced, AI-focused environment. Key Responsibilities - Provide L2/L3 production support for applications, data pipelines, and AI-driven solutions - Monitor system performance and respond to incidents, alerts, and service disruptions - Perform root cause analysis (RCA) and implement fixes or coordinate with engineering teams - Support data pipelines (ETL/ELT) and ensure accuracy of data feeding into reporting tools (Tableau, Power BI) - Troubleshoot and resolve issues related to API integrations and microservices - Support CRM integrations (DealCloud) and related data workflows - Maintain and improve monitoring, logging, and alerting systems - Execute runbooks and standard operating procedures (SOPs) for issue resolution - Collaborate with development, QA, and data teams to ensure smooth deployment and production readiness - Participate in on-call rotations and provide after-hours support as needed - Identify opportunities for automation and process improvement within support operations Requirements Required Qualifications - 5+ years of experience in Production Support, Application Support, or Site Reliability Engineering (SRE) - Strong experience supporting systems in AWS and/or Azure environments - Experience troubleshooting data pipelines, ETL/ELT processes, and data-related issues - Strong SQL skills for data investigation and validation - Experience with monitoring and observability tools (e.g., Datadog, Splunk, New Relic, CloudWatch, Azure Monitor) - Experience with API troubleshooting and microservices-based architectures - Familiarity with incident management and ticketing systems (e.g., ServiceNow, Jira) - Basic scripting or programming experience (e.g., Python, Bash, or PowerShell) Key Traits for Success - Strong analytical and troubleshooting mindset - Ability to remain calm and effective under pressure - Proactive approach to identifying and preventing issues - Strong collaboration skills across technical teams - Ownership mentality and commitment to system reliability

Req ID: 366984 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Production Support Engineer-REMOTE-Halifax to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). Senior Production Support Engineer About the Role We are seeking a Senior Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience. Key Responsibilities - Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance. - Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines. - Provide customer-focused support, ensuring timely communication and resolution of incidents. - Review existing systems and propose/implement enhancements for scalability and reliability. - Perform root cause analysis and recommend break-fix solutions for code and database issues. - Collaborate with cross-functional teams including business, risk, and IT stakeholders. - Participate in on-call rotations and provide support during off-hours/weekends as needed. - Document incidents, resolutions, and system changes for knowledge base and audit purposes. Preferred Experience - 5+ years experience in .NET Production application support. - 3+ years experience with ETL tools such as Informatica or Microsoft SSIS. - 1+ year experience with AWS cloud services. Preferred Skills - Strong expertise in .NET and ETL tools (Informatica or SSIS). - Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML. - Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability. - Skilled in query performance optimization and database tuning. - Experience in upgrading, configuring, and debugging existing systems. - Strong problem-solving skills for triaging complex issues and handling escalations. - Familiarity with modern data security and privacy practices. - Excellent communication skills and ability to work across diverse teams. - Process-oriented mindset with adaptability to change. - Commitment to SLA adherence and delivering high-quality customer support. - Willingness to provide after-hours and weekend support when required. - Strong organizational and time management skills. - High integrity in handling confidential information. Nice to Have - Knowledge of the Insurance industry is a plus. Basic Qualifications Minimum 5 years Application Management experience Minimum 3 years Data Intelligence Management About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.