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Apprentice Learning Analyst – Prelude/Cadence
Location
United States
Posted
63 days ago
Salary
$49.9K - $59.9K / year
Seniority
Entry Level
Job Description
Apprentice Learning Analyst – Prelude/Cadence
OCHIN, Inc.
• Supports training operations, content maintenance, training delivery, coordination activities, and EHR support analyst functions • Contributes to ensuring learning materials remain accurate and training programs run smoothly • Provides operational assistance across evolving business priorities as needed • Co-facilitates or delivers training sessions under guidance of senior trainers • Assists with onboarding activities and training readiness initiatives • Coordinates logistics for training events including scheduling, communications, materials preparation, and learner tracking • Provides frontline support for training-related EHR questions and workflow clarification • Contributes to cross-functional projects related to training, system adoption, or operational improvement • Provides on-site or virtual support during go-live events, upgrades, and major training deployments
Job Requirements
- 2 years customer service and/or IT Help Desk support experience or have successfully completed an OCHIN workforce training program preferred
- Experience working front desk/referral preferred
- Electronic Health Record experience in systems such as EPIC preferred
- Experience with Epic Prelude or Cadence preferred
- Strong communication, organization, and customer service skills
- Interest in training delivery, healthcare systems, or learning development
- Ability to manage multiple priorities and work collaboratively
Benefits
- Generous compensation package
- Healthy work-life balance
- Opportunity for professional advancement
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