At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Job Summary Brandwatch is seeking a highly skilled and experienced Senior Salesforce Developer to join our team. In this role, you will be responsible for managing and optimizing the Salesforce platform along with the team to support our business operations, enhance user experience, and drive organizational growth. You will work closely with cross-functional teams to ensure the successful implementation, integration, and ongoing management of Salesforce across the organization. Essential Duties and Responsibilities • Design, develop, and implement tailored solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. • Develop and maintain integrations between Salesforce and external systems utilizing REST, SOAP APIs, middleware, and ETL tools. • Customize Salesforce applications by developing custom objects, workflows, validation rules, process builders, and flows to meet business requirements. • Partner with architects and business stakeholders to create scalable and robust Salesforce solutions that align with best practices and effectively address business needs. • Ensure the delivery of high-quality code through thorough code reviews, adherence to best practices, and comprehensive unit testing. • Diagnose, troubleshoot, and resolve complex technical issues related to Salesforce applications and integrations. • Oversee data management activities, including data migration, data cleansing, and ensuring the integrity of data across the Salesforce environment. • Maintain and create detailed technical documentation, such as design specifications, process flows, and user guides. • Work closely with developers, administrators, and business analysts to deliver high-quality solutions, while also providing mentorship to junior developers. • Collaborate with Revenue Operations, R&D, and other business stakeholders to enhance data integrity and operational reliability of standardized business analytics, tools, and processes. • Ensure optimal system performance through continuous customization and configuration of Salesforce. Minimum Required Qualifications • 7+ years of experience in Salesforce development, with a strong focus on Apex, Visualforce, Lightning Web Components, and Salesforce integration techniques. • Extensive experience with Salesforce data models, custom objects, workflows, and security settings. • Proven experience in developing and maintaining complex integrations between Salesforce and external systems. • Salesforce Platform Developer I and II certifications are required. • Experience with Salesforce DX, Git, and CI/CD pipelines. • Familiarity with Heroku, MuleSoft, or other integration/middleware platforms is a plus. • Knowledge of front-end technologies like HTML, CSS, and JavaScript frameworks (e.g., Angular, React) is an advantage. • Strong technical expertise in Salesforce development and integration. • Excellent problem-solving skills with the ability to troubleshoot complex technical issues. • Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. • Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Location: Remote / Flexible Engagement: Part-Time (Consulting / Contractor) Experience Level: Senior / Expert (10+ years preferred) About the Role We are seeking a highly experienced Salesforce configuration expert with deep expertise in Field Service operations to lead, optimise, and scale our Salesforce environment. This is not an entry-level admin role — we are looking for someone who has designed and implemented complex Salesforce ecosystems and can operate autonomously at a strategic level. You will take ownership of our Salesforce setup, ensuring it is efficient, scalable, and aligned with real-world service delivery operations. Key Responsibilities • Lead end-to-end Salesforce configuration and optimization • Architect and manage Field Service workflows (job allocation, scheduling, dispatch, mobile workflows) • Design scalable systems for high-volume service operations • Improve lead → booking → job completion → billing pipeline • Configure and optimise: • Flows, automations, and validation rules • Objects, fields, and page layouts • Reports and dashboards for operational visibility • Integrate Salesforce with external tools (dialers, payment systems, apps) • Reduce manual processes through automation and system design • Troubleshoot performance issues and implement best-practice solutions • Provide strategic input on scaling operations and CRM architecture Required Experience • 10+ years Salesforce experience (Admin / Consultant / Architect level) • Deep hands-on experience with Salesforce Field Service (FSL) • Proven track record building systems for: • Service-based businesses • Field technician / mobile workforce environments • Strong experience with: • Flow Builder (advanced) • Process automation • Complex object relationships • Experience integrating Salesforce with third-party platforms • Ability to translate business operations into system design What We’re Looking For • Someone who doesn’t need hand-holding — can audit, identify gaps, and execute • Commercial thinker — understands ROI, efficiency, and scalability • Experience in fast-paced, high-growth environments • Strong problem solver who can simplify complexity • Comfortable working directly with founders / operators Nice to Have • Experience in automotive, insurance, or service membership businesses • Background in call center + field service hybrid models • Exposure to high lead-volume environments (paid traffic driven) Engagement Details • Part-time, flexible hours • Ongoing engagement with potential to expand scope • Immediate start preferred How to Apply Please include: • Summary of relevant Salesforce & Field Service experience • Examples of systems you’ve built or optimized • Availability (hours per week)

Location: Remote / Flexible Engagement: Part-Time (Consulting / Contractor) Experience Level: Senior / Expert (10+ years preferred) About the Role We are seeking a highly experienced Salesforce configuration expert with deep expertise in Field Service operations to lead, optimise, and scale our Salesforce environment. This is not an entry-level admin role — we are looking for someone who has designed and implemented complex Salesforce ecosystems and can operate autonomously at a strategic level. You will take ownership of our Salesforce setup, ensuring it is efficient, scalable, and aligned with real-world service delivery operations. Key Responsibilities • Lead end-to-end Salesforce configuration and optimization • Architect and manage Field Service workflows (job allocation, scheduling, dispatch, mobile workflows) • Design scalable systems for high-volume service operations • Improve lead → booking → job completion → billing pipeline • Configure and optimise: • Flows, automations, and validation rules • Objects, fields, and page layouts • Reports and dashboards for operational visibility • Integrate Salesforce with external tools (dialers, payment systems, apps) • Reduce manual processes through automation and system design • Troubleshoot performance issues and implement best-practice solutions • Provide strategic input on scaling operations and CRM architecture Required Experience • 10+ years Salesforce experience (Admin / Consultant / Architect level) • Deep hands-on experience with Salesforce Field Service (FSL) • Proven track record building systems for: • Service-based businesses • Field technician / mobile workforce environments • Strong experience with: • Flow Builder (advanced) • Process automation • Complex object relationships • Experience integrating Salesforce with third-party platforms • Ability to translate business operations into system design What We’re Looking For • Someone who doesn’t need hand-holding — can audit, identify gaps, and execute • Commercial thinker — understands ROI, efficiency, and scalability • Experience in fast-paced, high-growth environments • Strong problem solver who can simplify complexity • Comfortable working directly with founders / operators Nice to Have • Experience in automotive, insurance, or service membership businesses • Background in call center + field service hybrid models • Exposure to high lead-volume environments (paid traffic driven) Engagement Details • Part-time, flexible hours • Ongoing engagement with potential to expand scope • Immediate start preferred How to Apply Please include: • Summary of relevant Salesforce & Field Service experience • Examples of systems you’ve built or optimized • Availability (hours per week)

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Job Description As a Technical Architect, you will play a key role in assisting leading the Company’s focus implementing both strategic, innovative, and highly technical Salesforce solutions for our clients. You will engage directly with our prospects, customers, and team, while drawing on your skills and experience to assess customer requirements and architecture in order to design creative, secure, high-performance technical solutions across multiple systems that maximize the potential of the Salesforce. Key Responsibilities - Work directly with clients, solution architects, developers and functional consultants to define detailed requirements, design robust solutions that meet business objectives, and present custom solutions to key stakeholders - Manage technical scope, direction, and client expectations on multiple technical projects simultaneously - Lead & execute delivery of custom solutions that are uniquely tailored to the business’ need, including leading technical design sessions & writing technical design documents that follow development best practices - Ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, and 3rd party applications. This includes developing in Apex, Lightning, Visualforce, Java, JavaScript, JSON, CSS, APIs and other technologies as needed - Direct and manage the team’s developers to accomplish project goals, while providing hands on expert level assistance for technical issues and leadership of best practices - Interact closely with external systems and infrastructure, while developing integrations between applications and systems - Assist in sales discovery meetings, solutioning and estimating for the development of SoW’s Experience & Requirements - 5+ years of Salesforce experience with the last 2+ years as a Technical Architect - Consulting experience in a client-facing role - Expert level understanding of the Force.com platform (Sales Cloud, Service Cloud, Experience Cloud, Heroku) with functional knowledge of the entire product suite - Preference for candidates with experience with Data Cloud and Agentforce - Experience developing System Architecture Design Documents, Integration Flows, UI mock-ups and wireframes - Salesforce Developer and Architect Certifications (Application and System Architect strongly preferred) or equivalent experience - Passion for solving complex business challenges with custom, scalable technology solutions - Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, release management, and deployment methodologies - Experience leading a development team, ensuring best practices in development and integration are adhered to - Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor - Willingness to be flexible, get involved in builds/delivery if required, and work to help develop team members and expand their knowledge - This position requires a minimum of 20% travel - We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening Build a Successful Future in Consulting At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.