The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Principal Platform Engineer partners with a wide cross-section of partners to create innovative and compelling experiences for our Truist clients. Responsible for defining, championing, building, delivering, and measuring products/platforms and strategies for their segment. This role manages and leads high performing product management teams consisting of product managers, product owners, and product analysts. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences. 1. Responsible for understanding industry landscape, competitive environment, and voice of client 2. Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners. 3. Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations 4. Partner with Tech Agile teams on development, rollout, and post-production support 5. Partner with Legal, Risk, & Compliance on new product development and remediation when applicable 6. Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout 7. Responsible for the client experience/results/KPIs of assigned platforms 8. Manage product pricing, including modeling pricing changes 9. Manage annual budget, including monthly forecasting 10. Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning 11. Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. A minimum of seven+ years in a combination of professional services and financial services industry 2. Five+ years of product management experience 3. Deep understanding of software development methodologies and best practices 4. Deep and broad experience in digital banking, financial services, or other complex transactional services 5. Experience leading complex, cross-functional initiatives and large scale projects 6. Demonstrable understanding and application of digital concepts and technology 7. Ability to lead initiatives throughout the software development lifecycle, including post implementation 8. Bachelors' degree in business, engineering, design, or technology field; banking or financial management education or equivalent education and related training 9. Strong strategic thinker, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts 10. Demonstrated experience in managing a varied team of professionals in a project-based environment and a proven ability to coach and develop a team 11. Outstanding skills presenting/communicating ideas and data to Executive level leaders 12. Sound business judgment and ability to build a business case around a product or service 13. Expert relationship builder; developing open, effective, considerate, and productive working relationships. Can "work the matrix" and gain credibility quickly with internal and external constituents. 14. High level of adaptability; responds appropriately and competently to the demands of work challenges when confronted with change, ambiguity, adversity, and other pressures. Preferred Qualifications: 1. Masters' of Business Administration (MBA) degree or Master's degree in business, engineering, design, or technology field; banking or financial management education 2. Experience in banking, insurance, financial services, and/or investments across multiple client segments including consumer, small business, wealth and commercial business. 3. Experience in payment products, including ACH payments, wire transfers and real-time payments(RTP) OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Constantly (More than 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Role Description Aretum is seeking a skilled and highly motivated Cloud / Platform Engineer. As a Cloud / Platform Engineer you will deploy, configure, and operate the solution in VAEC. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities - Deploy containerized services (ECS or OpenShift) - Configure networking, load balancing, and scaling - Implement CI/CD pipelines and environment management - Integrate logging, monitoring, and observability tools - Maintain system reliability and uptime - AWS Core Services: ECS, EC2, VPC, ALB/NLB, IAM, S3 - Containerization: Docker image management, container lifecycle - Orchestration: ECS (preferred), basic Kubernetes/OpenShift exposure - Infrastructure as Code: Terraform, CloudFormation, or similar - CI/CD Tools: GitLab CI, GitHub Actions, Azure DevOps pipelines - Networking Fundamentals: Subnets, routing, security groups, NACLs - Monitoring & Logging: CloudWatch, log aggregation, metrics dashboards - Security Basics: IAM roles, least privilege, secrets management - High Availability & Scaling: Auto-scaling groups, health checks, failover - Environment Management: Dev/test/prod separation, configuration management - Troubleshooting: Logs, metrics, container failures, networking issues Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. Requirements - Due to federal contract requirements, only U.S. citizens are eligible for this position. - This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off - Family Leave (Maternity, Paternity) - Short Term & Long-Term Disability - Training & Development Company Description Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.

• Proficiency in Python for data processing and automation • Expertise in cloud platforms and their specific data tools • 24/7 monitoring and incident response of databases • Developing KPI's, SLA’s, SLO’s • Backup/recovery testing • Developing performance tests and query optimizations • Implementing and maintaining database management strategies • Creating documentation for company use • Ensuring database security and compliance

About MerQube MerQube is a cutting-edge fintech firm specializing in advanced technology for indexing and rules-based investing. We provide innovative solutions for designing and calculating complex, rules-based strategies. Founded in 2019 by a team of index industry veterans and technology experts, MerQube offers a technology-focused alternative in the indexing space, with offices in New York, London, Bangalore, and Viña del Mar. MerQube designs and calculates a wide range of indices, including thematic, ESG, QIS, and delta one strategies, across multiple asset classes such as equities, futures, and options. Leveraging cloud-based architecture and advanced index-tracking technology, our platform enables clients to bring new ideas to market quickly and efficiently. Summary We are looking for a Platform Support Engineer to help maintain and improve the reliability of MerQube’s production systems. In this role, you will investigate technical issues, debug backend services and data pipelines, and work closely with engineers across the organization to diagnose and resolve system problems. You will gain deep visibility into MerQube’s platform and play an important role in ensuring that our systems operate reliably for internal teams. This position is ideal for engineers who enjoy solving complex problems, debugging production systems, and learning how large-scale platforms operate. Support Engineers work across multiple parts of the system, making this role a strong opportunity to develop a broad understanding of backend architecture, data pipelines, and financial data processing. You will also help identify recurring issues, improve operational workflows, and collaborate with the broader engineering team to increase system reliability and reduce operational friction. What will you do? - Investigate and diagnose production issues, bugs, and system failures - Debug backend services, APIs, and distributed systems - Troubleshoot issues in data ingestion pipelines, ETL workflows, and computation processes - Use logs, monitoring tools, queries, and debugging techniques to analyze system behavior and isolate likely root causes - Investigate ambiguous technical issues across services, data flows, and infrastructure components - Perform root cause analysis (RCA) on production incidents and contribute to follow-up actions - Communicate investigation status, impact, and next steps clearly during active incidents - Coordinate with internal engineering teams when issues span multiple systems or require escalation - Collaborate with engineers to implement fixes and improve system stability - Identify recurring operational issues and propose improvements to increase system reliability and reduce manual effort - Document troubleshooting processes, root causes, and common operational workflows - Develop a broad understanding of MerQube’s systems and financial data infrastructure Working Hours / Schedule Expectations This role requires alignment with Pacific Time (PT) operating hours in order to support internal teams and production systems effectively. For team members based in India, this corresponds primarily to evening and night-time working hours. On-Call Responsibilities This role includes participation in a light on-call rotation focused on responding to critical production incidents. Most work takes place during regular business hours in support of internal teams. During on-call periods, engineers are expected to respond to high-priority incidents (P1 issues) in a timely manner by triaging the issue, driving investigation, and either resolving it directly or coordinating with the appropriate engineering teams. The on-call rotation is designed to provide coverage for critical incidents and is not intended to require continuous off-hours work. Technologies & Systems You May Work With - Backend services and APIs - Data ingestion and ETL pipelines - Distributed systems and microservices - Financial market data processing - Cloud infrastructure (AWS / GCP) - Monitoring and observability tools - Containerized environments and orchestration systems What we’re looking for - Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience - 3+ years of experience debugging, maintaining, or building production systems using at least one backend programming language such as Python, Go, C++, or Java - Experience working with backend systems or data processing pipelines - Strong debugging and analytical problem-solving skills - Experience working with SQL and data systems - Ability to investigate complex and sometimes ambiguous technical issues across multiple services and system layers - Ability to prioritize effectively during incidents and make sound escalation decisions - Strong written and verbal communication skills, with the ability to provide clear incident updates and collaborate effectively across teams - Ability to document findings, root causes, and operational workflows clearly and concisely - Interest in learning about financial systems and data processing Preferred Qualifications - Experience working with ETL or data pipelines - Familiarity with workflow orchestration tools such as Airflow - Experience with distributed systems or microservices architectures - Familiarity with cloud environments such as AWS or GCP - Experience debugging production systems in live operational environments - Familiarity with tools such as Docker, Kubernetes, or other containerized environments - Experience with monitoring, logging, or observability tools - Exposure to financial markets or financial data What we offer We believe in creating and preserving an environment of collaboration and growth for all team members, and we take steps every day to promote inclusivity, wellness, and fun. With these commitments in mind, we are proud to offer: - Competitive compensation packages - Comprehensive full-time benefits, including medical, dental, vision, and more - Flexible working arrangements, including opportunities to work remotely - A community-first environment - A strong focus on health, wellness, and work-life balance - Opportunities to learn, develop, and grow - PTO, holiday, and sick time Equal Opportunity Employer MerQube is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence