About the role We are seeking dedicated Physics Tutors to support students in understanding physics concepts and improving their academic performance. Lessons can be online or face-to-face. Responsibilities - Provide clear and engaging physics lessons. - Support students with homework, coursework, and exam preparation. - Adapt lessons to different skill levels. - Encourage problem-solving and curiosity in physics. - - Requirements - Strong knowledge of physics. - No prior tutoring experience required. - Friendly and patient with good communication skills. - Flexibility to teach online or face-to-face anywhere in the UK. - What we offer - Flexible working hours. - Pay between £20–£40 per hour. - Teach from anywhere in the UK. - Access to students seeking physics support

• Du übernimmst die professionelle Betreuung unserer externen Kunden im 1st- und 2nd-Level-Support und stellst eine hohe Service- und Lösungsqualität sicher • Du analysierst und kategorisierst eingehende Anfragen strukturiert, führst qualifizierte Erstanalysen durch und dokumentierst alle relevanten Informationen präzise in unserem Ticketsystem • Du behältst vereinbarte Service Level Agreements (SLAs) im Blick und stellst eine fristgerechte sowie priorisierte Bearbeitung sicher • Du bereitest Tickets strukturiert für den 3rd-Level-Support auf und sorgst durch vollständige und nachvollziehbare Informationsweitergabe für eine effiziente Lösungsfindung • Du kommunizierst proaktiv und transparent mit unseren Kunden und gewährleistest eine kontinuierliche Information über den aktuellen Bearbeitungsstand • Du planst und moderierst regelmäßige Abstimmungen mit unseren Kunden zu offenen Tickets, Service-Qualität und Optimierungspotenzialen

• You will provide professional support to our external customers in 1st- and 2nd-level support and ensure high service and solution quality • You will analyze and categorize incoming requests in a structured way, perform qualified initial analyses, and document all relevant information precisely in our ticketing system • You will monitor agreed Service Level Agreements (SLAs) and ensure timely and prioritized handling • You will prepare tickets in a structured manner for 3rd-level support and ensure efficient resolution by providing complete and traceable information • You will communicate proactively and transparently with our customers and ensure continuous updates on the current status • You will plan and moderate regular meetings with our customers regarding open tickets, service quality, and optimization opportunities

Role Description AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way. - Conduct virtual consultations with veterans and their families via Zoom - Clearly and compassionately explain available life, accident, and health benefit options - Guide clients through enrollment and provide ongoing support as needed - Maintain accurate, compliant digital records and timely follow-up communication - Participate in weekly training sessions, team development calls, and leadership workshops Qualifications - Experience in benefits advising, client service, or consultative roles - Strong virtual communication and rapport-building skills - Organized, coachable, and mission-oriented - Comfortable using Zoom, CRM platforms, and digital documentation systems - Personal connection to or passion for serving the veteran community Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a functioning webcam Benefits - 100% remote work environment (U.S.-based candidates only) - Flexible scheduling - Inbound client interest — no cold outreach - Weekly pay via direct deposit - Structured renewal income opportunities for long-term growth - Full licensing support and paid training - Monthly and quarterly performance bonuses - Equity opportunity (3%) for qualifying team members - Clear advancement pathways and leadership development - Veteran-supportive team culture with consistent mentorship Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that protect working-class families nationwide. Our remote-first organization is built on service, integrity, and long-term professional development.