Main Responsibilities - The Central Monitoring Specialist is responsible for the execution of key Central Monitoring (Site, subject & study level review as applicable) activities and in assisting the execution of several key activities. - The Central Monitoring Specialist collaborates with the study team to execute Central Monitoring and comply with the applicable plans for the study. - Central Monitoring Specialist conducts review of the applicable Informatics platform and communicates findings at the country, study, site, subject level. He/she is responsible for the conduct of central monitoring activities in a timely manner and reporting, recommending changes in risk profile, and escalation as appropriate. - He/she may conduct risk assessments, review risk indicators, recommend mitigations to project teams. - Deep dive into identifying site & subject level risk in non-contributing RI which may overall affect the study level risk. Qualifications(Minimum Required): • University / college degree from an appropriately accredited institution. • Fortrea may consider relevant and equivalent experience in lieu of educational requirements. Experience (Minimum Required): • Minimum of 6 years of relevant clinical research experience in a pharmaceutical company/CRO or other equivalent experience with increasing levels of responsibility in clinical trial related roles e.g., project management, clinical monitoring, data management and informatics. Learn more about our EEO & Accommodations request here.

Join Our Team and Drive Clinical Research Success! We are looking for German speaking candidates based in one of the following countries: Austria, Switzerland, UK, Poland, Hungary, Germany, Romania, Denmark, Czechia At Fortrea, we are committed to accelerating clinical trials and ensuring regulatory compliance. As a Site Start-Up Specialist, you will play a pivotal role in coordinating site start-up activities, managing essential documents, and ensuring regulatory submissions are completed efficiently. Your expertise will help bring life-changing treatments to patients faster. In this role, you will be part of our FSPx team and work directly with one of our renowned key sponsor to advance the development of innovative, life-changing medications. Key Responsibilities: In this role, you will: - Serve as the primary contact for investigative sites during start-up and maintenance activities. - Collect, review, and organize essential documents required for regulatory submissions (EC/IRB/Third Body/Regulatory Authority). - Ensure compliance with ICH/GCP guidelines, regulatory requirements, and sponsor specifications. - Prepare and submit regulatory documents, including country-specific application forms and informed consent forms. - Track submission timelines and proactively address potential delays. - Collaborate with internal and external stakeholders, including vendors, clinical teams, and regulatory authorities. - Ensure all documentation is audit-ready and systems are consistently updated. - Assist in the negotiation of site contracts and budgets, if applicable. - Provide mentorship and training to new hires and less-experienced colleagues. Required Qualifications: To succeed in this role, you should have: - University/College degree (life sciences preferred) or certification in a related allied health profession. - Minimum 2 years of experience in clinical research, regulatory submissions, or site activation. - Strong knowledge of ICH/GCP guidelines, RA, IRB/IEC regulations, and start-up processes. - Ability to review and adapt patient informed consent forms to meet local and protocol-specific requirements. - Experience interacting with regulatory authorities and site start-up teams. - Excellent organizational, problem-solving, and communication skills. - Proficiency in Microsoft Office and document management systems. - Fortrea may consider relevant and equivalent experience in lieu of educational requirements. What We Offer: - Competitive salary and performance-based incentives. - Flexible work arrangements (remote/hybrid options). - Professional growth opportunities in a collaborative and innovative environment. - The opportunity to work on cutting-edge clinical research projects. Ready to Make an Impact? Join us in shaping the future of clinical research. Apply today! Applications are reviewed on a rolling basis—don’t miss this opportunity! #LI-Remote #LI-Hybrid Learn more about our EEO & Accommodations request here.

Company Description Experienced Functional Specialist - WCA - 100% Remote, United Kingdom - Full-time Discover a new kind of career in healthcare as a Functional Specialist        Hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday between 8:00 am and 8:00 pm Salary: £40,500 - £46,000 dependent on experience plus bonus scheme subject to quality and performance + Excellent Benefits + Over 100 CPD Hours in First 3 Months. Opportunity of Overtime at a significant higher rate Make a Meaningful Impact with Your Clinical Expertise At Capita, we’re looking for compassionate and detail-oriented professionals to join our Health Assessment Advisory Service (HAAS) as Functional Specialists. We are seeking an experienced and committed Functional Assessors who are already approved WCA Assessors to join our growing team. In this role, you’ll use your clinical knowledge to carry out functional assessments and compile evidence-based reports that help the Northern Ireland Department for Communities (NIDfC) or the DWP (Department of Work and Pensions) make informed decisions about benefit claims. About HAAS The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita. Job Description What You’ll be doing : - Conduct telephone functional assessments of individuals with disabilities or health conditions. - Compile clear, concise and factual medical reports - no treatment or diagnosis required. - Collaborate with Regional Managers and administrators to meet service level agreements. - Use IT systems to support clinical decision-making and report writing. - Embrace ongoing feedback and professional development. Qualifications What We’re Looking for : - DfC / DWP Approval as a WCA Assessor. - One year's post-registration experience as a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor. - Fully registered with a relevant UK regulatory body (NMC, HCPC, GMC), without restriction or conditions and with a valid PIN. - Strong interpersonal, communication, and report-writing skills. - Proficiency in Microsoft Office (Excel, Word, Outlook). - A professional, adaptable, and team-oriented mindset. - Willingness to undergo BPSS security clearance. Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government ass Additional Information What’s in it for you? - A competitive basic starting salary of £40,500 - £46,000 depending on experience plus bonus scheme subject to quality and performance - 25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave. - Annual professional registration fee reimbursed and supported revalidation. - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. - Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more. - Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health and wellbeing, travel and technology. - Refer a friend reward scheme. - Access to the Headspace app for you and up to 5 family or friends. - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always🧑‍💻 Fearless innovation✅ Achieve together💙 Everyone is valued What we hope you’ll do next: Choose ‘I'm Interested’ to fill out our short application, so that we can find out more about you. At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Title: Billing Support Specialist (Hybrid) Location: Mexico City, Mexico Category: Customer Support Job Description: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable Billing is seeking a detail-oriented and customer-focused Billing Support Specialist to join our Customer Support team. This role plays a critical part in ensuring billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. This is an excellent opportunity for a motivated professional seeking to contribute to a dynamic team while developing expertise in billing operations, collections, and customer account management. The ideal candidate combines strong financial acumen with exceptional customer service skills and thrives in a fast-paced, goal-driven environment. Please note this is a Hybrid role, 3 days required in office, 2 days remote. Billing Support & Customer Assistance - Manage inbound and outbound communications related to billing inquiries, providing accurate and timely resolutions. - Assist customers in understanding invoices, charges, credits, and payment terms. - Investigate and resolve complex account discrepancies and accounting-related inquiries. - Collaborate cross-functionally with Finance, Sales, and Support teams to ensure consistent and accurate communication. - Address billing disputes with urgency and professionalism, ensuring concerns are resolved in a way that reinforces trust and long-term partnership. - Take full ownership of assigned billing and collections cases from initial inquiry through final resolution, ensuring timely and accurate follow-through. Collections - Conduct collections outreach via phone and email while maintaining positive customer relationships. - Negotiate payment arrangements when appropriate and ensure timely resolution of past-due accounts. - Document all collection activities thoroughly and maintain accurate account records. Financial Processing - Process ACH and credit card payments accurately and efficiently. - Enter and reconcile account adjustments to maintain precise financial records. - Perform customer information reconciliation across multiple systems and databases. - Maintain organized and accurate customer documentation. Problem-Solving & Operational Excellence - Identify root causes of billing and payment issues and recommend process improvements. - Provide proactive solutions aimed at reducing churn and improving overall customer satisfaction. - Demonstrate initiative in resolving issues independently while partnering effectively with internal stakeholders. - Deliver a high-quality support experience that balances financial stewardship with customer empathy, contributing directly to reduced churn and improved customer satisfaction. - Proactively identify accounts at risk of churn due to billing concerns, payment challenges, or account dissatisfaction, and take appropriate action to resolve issues before escalation. Apply if - Expert-level familiarity with OpenTable products and operational processes, demonstrating your in-depth product knowledge. - Strong knowledge of billing processes, accounts receivable, and collections practices. - Exceptional attention to detail and high level of accuracy. - Proven ability to manage multiple priorities in a fast-paced environment. - Strong verbal and written communication skills, with the ability to handle sensitive financial discussions professionally. - Swift issue comprehension and efficient problem-solving, showcasing your commitment to timely resolutions. - Outstanding organizational skills, encompassing task prioritization and effective time management. - Commitment to punctuality, schedule adherence, and maintaining performance standards. - Have experience with disputes and negotiating payment resolutions. - Ability to analyze financial data and resolve discrepancies efficiently. Benefits and Perks - Work from (almost) anywhere for up to 20 days per year - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - - Paid parental leave - Generous paid vacation + time off for your birthday - Paid volunteer time - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - - Travel Discounts - Employee Resource Groups - Christmas Bonus - 30 days - 20 days of paid time off a year - 25% vacation premium - Private health, dental, and life insurance - Monthly social events and happy hours Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.