Title: Billing Support Specialist (Hybrid) Location: Mexico City, Mexico Category: Customer Support Job Description: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable Billing is seeking a detail-oriented and customer-focused Billing Support Specialist to join our Customer Support team. This role plays a critical part in ensuring billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. This is an excellent opportunity for a motivated professional seeking to contribute to a dynamic team while developing expertise in billing operations, collections, and customer account management. The ideal candidate combines strong financial acumen with exceptional customer service skills and thrives in a fast-paced, goal-driven environment. Please note this is a Hybrid role, 3 days required in office, 2 days remote. Billing Support & Customer Assistance - Manage inbound and outbound communications related to billing inquiries, providing accurate and timely resolutions. - Assist customers in understanding invoices, charges, credits, and payment terms. - Investigate and resolve complex account discrepancies and accounting-related inquiries. - Collaborate cross-functionally with Finance, Sales, and Support teams to ensure consistent and accurate communication. - Address billing disputes with urgency and professionalism, ensuring concerns are resolved in a way that reinforces trust and long-term partnership. - Take full ownership of assigned billing and collections cases from initial inquiry through final resolution, ensuring timely and accurate follow-through. Collections - Conduct collections outreach via phone and email while maintaining positive customer relationships. - Negotiate payment arrangements when appropriate and ensure timely resolution of past-due accounts. - Document all collection activities thoroughly and maintain accurate account records. Financial Processing - Process ACH and credit card payments accurately and efficiently. - Enter and reconcile account adjustments to maintain precise financial records. - Perform customer information reconciliation across multiple systems and databases. - Maintain organized and accurate customer documentation. Problem-Solving & Operational Excellence - Identify root causes of billing and payment issues and recommend process improvements. - Provide proactive solutions aimed at reducing churn and improving overall customer satisfaction. - Demonstrate initiative in resolving issues independently while partnering effectively with internal stakeholders. - Deliver a high-quality support experience that balances financial stewardship with customer empathy, contributing directly to reduced churn and improved customer satisfaction. - Proactively identify accounts at risk of churn due to billing concerns, payment challenges, or account dissatisfaction, and take appropriate action to resolve issues before escalation. Apply if - Expert-level familiarity with OpenTable products and operational processes, demonstrating your in-depth product knowledge. - Strong knowledge of billing processes, accounts receivable, and collections practices. - Exceptional attention to detail and high level of accuracy. - Proven ability to manage multiple priorities in a fast-paced environment. - Strong verbal and written communication skills, with the ability to handle sensitive financial discussions professionally. - Swift issue comprehension and efficient problem-solving, showcasing your commitment to timely resolutions. - Outstanding organizational skills, encompassing task prioritization and effective time management. - Commitment to punctuality, schedule adherence, and maintaining performance standards. - Have experience with disputes and negotiating payment resolutions. - Ability to analyze financial data and resolve discrepancies efficiently. Benefits and Perks - Work from (almost) anywhere for up to 20 days per year - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - - Paid parental leave - Generous paid vacation + time off for your birthday - Paid volunteer time - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - - Travel Discounts - Employee Resource Groups - Christmas Bonus - 30 days - 20 days of paid time off a year - 25% vacation premium - Private health, dental, and life insurance - Monthly social events and happy hours Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE You will join a team focused on talent attraction through inbound marketing. This is a marketing-led role where you will help optimize candidate journeys, improve engagement, and ensure our talent funnel performs effectively. You will treat job postings, referrals, and applications as marketing channels, using data, messaging, and campaigns to drive high-quality inbound talent flow, especially in the US and LATAM markets. WHAT YOU WILL DO - Improve and optimize job descriptions to increase visibility and candidate conversion; - Monitor and manage job postings across automated and manual processes; - Manage and continuously improve our Referral & Talent Programs, driving engagement and tracking performance; - Analyze applications and referral data to identify gaps and suggest practical improvements; - Support new inbound initiatives and talent attraction efforts in global markets; - Collaborate with recruitment and marketing teams to align attraction efforts with employer branding goals. MUST HAVES - 1-3 years of experience in recruitment marketing, talent operations, employer branding, or similar roles; - Experience working with high-volume job postings and structured workflows; - Experience managing referral programs or working with ATS/CRM reporting; - Strong organizational skills and attention to detail; - Good communication and stakeholder coordination skills; - Analytical mindset with the ability to work with data and identify improvements; - Proficiency with Google Workspace (Sheets, Docs, Slides); - Upper-intermediate English level; - Proactive and solution-oriented attitude. NICE TO HAVES - Experience supporting or launching referral or inbound programs; - Copywriting or content optimization experience; - Familiarity with analytics tools (Google Analytics, Looker Studio); - Exposure to the IT industry. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options. Meet Our Recruitment Process It includes main stages: Application→Coding Challenge→Video Interview→Technical Interview or Interview with the Hiring Manager(s). Each step helps us understand your skills and overall fit. If it’s a match, you’ll receive an offer.

Our European activities are growing rapidly, and we are currently seeking a full-time, home-based Regulatory Submissions Coordinator & Contract Specialist (Dual role) to join our Clinical Operations team, in the country of Georgia. As a Regulatory Submissions Coordinator & Contract Specialist (Dual role) you will have the opportunity to work within Regulatory Submissions and contract negotiations, supporting our many projects. You will be a productive member of the team and will be mentored and supported as you develop your skills. Working directly with Regulatory Submissions Coordinators and Contract Specialists, you will gain valuable hands-on experience to enable you to develop a career in clinical research. Please note that this role is not US based and you must be located in the country of Georgia to be considered. Responsibilities - Prepare, review, and file initial clinical trial applications to regulatory authorities and Ethics committees in Georgia; - Prepare and submit responses to queries and amendments to clinical trial applications; - Ensure submissions comply with applicable regulations and guidance documents; - Advise team members on changing regulations and compliance requirements; - Maintain the Clinical Trial Management System and ensure timely filing of documents; - Collection of essential documents and preparation essential documents packages for drug release; - Drafting, reviewing, negotiating, and finalizing agreements, termination letters or other legal documents required for a clinical study; - Identify and assesses legal, financial, and operational risks and escalate to appropriate Contract Lead or Contract Manager; - Provide recommendations and alternative resolutions throughout negotiations using established escalation channels; - Coordinate with internal functional departments to ensure various site startup activities are aligned with contractual process and mutually agreed up timelines. Qualifications - A minimum of a Bachelor's degree is required (preferably in a Life Sciences field or Law); - Experience preparing, reviewing, and submitting regulatory documentation to Ethics Committees and Regulatory Agencies; including formulating responses to queries; - Relevant working experience at a CRO, Pharmaceutical Company, or an investigative site; - Knowledge of local regulatory guidelines and legislation; - Excellent organizational and prioritization skills; - Use to work independently with a proactive approach; - Knowledge of Microsoft Office; - Fluency in Georgian and English; and - Great attention to detail and excellent oral and written communication skills. We kindly ask to submit applications in English. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks - Flexible work environment - Competitive compensation and benefits package - Competitive PTO packages - Structured career paths with opportunities for professional growth - Company-sponsored employee appreciation events - Employee health and wellness initiatives Awards - Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 - Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Title: Sub-Servicing Specialist - 04626 Job Description: - Raleigh, NC, USA - Full Time Position Location: Raleigh, NC. Hybrid Position, must live locally. Job Summary: The Sub-Servicing Specialist manages loan onboarding, all borrower screening, and loan delivery to investors; serves as a liaison between Coastal, sub-servicer, and investors; and monitors timely delivery and purchasing of loans as well as supporting reporting and compliance efforts. As a key contributor to the Coastal team, your responsibilities will be: - (40%) Loan Boarding & Data Integrity: Prepare and upload loan data for boarding to sub-servicer while verifying the data tape and document accuracy. - (30%) Loan Delivery for Investor Sales: Coordinate loan delivery to external investors. Review files for completeness and accuracy for delivery. Work with internal department to facilitate loan sales (secondary, post-closing). Deliver loans using Investor Connect within Encompass. - (20%) Customer Service & Issue Resolution: Act as first point of contact with sub-servicer for borrower escalations, inquiries, and disputes. Screen and assess borrower concerns, escalating complex issues to manager. Track and document borrower inquiries to identity trends for potential complaints or areas of improvement. - (10%) Reporting: Prepare servicing reports for management review. Monitor servicing data for inaccuracies or discrepancies. Maintain reports with lead on subservice and investor sales. Interested? Here are the qualifications we need to see on your resume: Experience: - At least five years of mortgage related experience with three years of mortgage sub-servicing and investor delivery experience - Three years of experience with FHA insuring, VA guarantee, FHA Catalyst, VA LGY Hub - Proficiency with Encompass Loan Origination System - Strong attention to detail and organization with knowledge in serving regulations and systems Education: - High school diploma or equivalent Essential cognitive/physical/social requirements of position: Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, equest for reasonable accommodation will be considered on a case by case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." - Tyler Grodi, CEO