About eJam, Inc: eJam is a bootstrapped consumer products company that has built, scaled, and exited multiple brands — all without ever taking a dollar of outside capital. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between. We’re not a startup hoping something works. We’re a team that has done it repeatedly — taken products from zero to eight figures, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small team, no bureaucracy, massive ownership. This is the place where you’ll see the entire machine — sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail — all under one roof. If you want to learn how consumer products actually get built and shipped at scale, there is no faster education than this. Role Overview: This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive revenue growth, and support marketing efforts for our eCommerce, marketplace, and retail business. This role is the right fit for you if : - You possess strong analytical skills and a track record of boosting revenue growth by enhancing customer retention. - You are hands-on, willing to execute, and iterate swiftly through A/B testing and experimentation. - Your passion lies in nurturing long-term customer relationships and maximizing their Lifetime Value (LTV). - Your expertise extends to developing, planning, launching, and analyzing customer retention campaigns, with a particular focus on analytics and robust financial modeling. - You have a deep understanding of the levers and tools needed to assess, define, and optimize your strategic marketing plan is evident. Responsibilities: - Developing strategy and leading the execution of the Retention marketing programs across email, push, SMS, subscription, and CRM marketing initiatives. - Create and manage subscription workflows for customer retention, reactivation, and churn reduction. - Working cross-functionally with development, design, data/analytics, and creative to design, build, and execute automated, triggered lifecycle, and ad-hoc campaigns across direct marketing user journeys (email, SMS, and other messaging delivery applications). - Manage customer loyalty and referral programs. - Oversee list building, pre and post-purchase content, conversion flows, and abandoned cart/session flows. - Maintain marketing calendars for promotions, product launches, and events. - Collaborate with and support our omnichannel efforts in retail and on marketplaces - Collaborate with cross-functional teams for cohesive campaign execution. - Analyze campaign performance to optimize strategy and execution. Key Performance Indicators (KPIs): - Abandoned cart/session revenue recovery percentage. - Pre-sale lead-to-conversion rate and timeframe. - Customer repeat purchase rate. - Customer Lifetime Value - Revenue per send for email campaigns and flows. - Revenue per send for SMS campaigns and flows. - Email and SMS revenue as a percentage of total eCommerce revenue. What We Offer at eJam, Inc.: - A dynamic and passionate team environment. - Opportunity to work on world-class products and innovative brands. - A blend of data-driven and creative approaches to resonate with customers. - A global workforce, with team members from nine countries. - An energetic and motivated team atmosphere  - A commitment to individual growth and expression in a collaborative setting.

About eJam, Inc: eJam is a bootstrapped consumer products company that has built, scaled, and exited multiple brands — all without ever taking a dollar of outside capital. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between. We’re not a startup hoping something works. We’re a team that has done it repeatedly — taken products from zero to eight figures, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small team, no bureaucracy, massive ownership. This is the place where you’ll see the entire machine — sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail — all under one roof. If you want to learn how consumer products actually get built and shipped at scale, there is no faster education than this. Role Overview: This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive revenue growth, and support marketing efforts for our eCommerce, marketplace, and retail business. This role is the right fit for you if : - You possess strong analytical skills and a track record of boosting revenue growth by enhancing customer retention. - You are hands-on, willing to execute, and iterate swiftly through A/B testing and experimentation. - Your passion lies in nurturing long-term customer relationships and maximizing their Lifetime Value (LTV). - Your expertise extends to developing, planning, launching, and analyzing customer retention campaigns, with a particular focus on analytics and robust financial modeling. - You have a deep understanding of the levers and tools needed to assess, define, and optimize your strategic marketing plan is evident. Responsibilities: - Developing strategy and leading the execution of the Retention marketing programs across email, push, SMS, subscription, and CRM marketing initiatives. - Create and manage subscription workflows for customer retention, reactivation, and churn reduction. - Working cross-functionally with development, design, data/analytics, and creative to design, build, and execute automated, triggered lifecycle, and ad-hoc campaigns across direct marketing user journeys (email, SMS, and other messaging delivery applications). - Manage customer loyalty and referral programs. - Oversee list building, pre and post-purchase content, conversion flows, and abandoned cart/session flows. - Maintain marketing calendars for promotions, product launches, and events. - Collaborate with and support our omnichannel efforts in retail and on marketplaces - Collaborate with cross-functional teams for cohesive campaign execution. - Analyze campaign performance to optimize strategy and execution. Key Performance Indicators (KPIs): - Abandoned cart/session revenue recovery percentage. - Pre-sale lead-to-conversion rate and timeframe. - Customer repeat purchase rate. - Customer Lifetime Value - Revenue per send for email campaigns and flows. - Revenue per send for SMS campaigns and flows. - Email and SMS revenue as a percentage of total eCommerce revenue. What We Offer at eJam, Inc.: - A dynamic and passionate team environment. - Opportunity to work on world-class products and innovative brands. - A blend of data-driven and creative approaches to resonate with customers. - A global workforce, with team members from nine countries. - An energetic and motivated team atmosphere  - A commitment to individual growth and expression in a collaborative setting.

• Develop responsive email templates using HTML and CSS based on design files. • Ensure compatibility across multiple devices, browsers, and email clients. • Perform QA using tools like Litmus, Email on Acid, or similar platforms. • Identify and resolve rendering, formatting, and deliverability issues. • Execute and deploy email campaigns across various ESPs. • Ensure timely delivery while maintaining high quality standards. • Implement tracking codes and URLs for campaign performance monitoring. • Ensure accuracy in reporting and data tracking. • Work closely with marketing and design teams to understand campaign requirements. • Suggest improvements for optimization and campaign effectiveness. • Ensure all campaigns follow industry standards for deliverability, accessibility, and engagement. • Stay updated with the latest trends and technologies in email marketing.

Salary: $23/hour Location: Remote or Washington, D.C. Want to break into email? Get your start with us! Middle Seat is a consulting agency that works with some of the biggest names in progressive politics. We work with campaigns, nonprofits, and advocacy organizations on the front lines of racial justice, climate action, immigration rights, intersectional feminism, and economic justice.  We’re looking for a creative self-starter to support our Email team as a paid intern for SUMMER 2026 (June 1 2026 - August 28 2026). What does the role involve? As an email intern at Middle Seat, you’ll work with our email team to write emails, you’ll use CRM platforms to code and produce emails, you’ll pull performance metrics and help assemble email reports, you’ll help analyze email performance, and you’ll also handle some email-related administrative tasks. This role is available either in person at our Washington, D.C office or remotely. This role is not part of the bargaining unit.