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Cengage Learning logo
Cengage Learning

Cengage Learning is a learner-focused education technology company that serves markets around the world. The EdTech company employs a diverse team of people wor

Senior Manager, Inside Sales

Location

Ohio

Posted

73 days ago

Salary

$85K - $100.2K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Manager, Inside Sales

Cengage Learning

• Lead Digital Inside Sales Consultant teams to complete onboarding, adoption, and renewal strategies. • Set priorities and drive execution aligned with Milady’s digital-first strategy. • Provide guidance and professional development to build consultative success expertise. • Monitor adoption health, renewal pipelines, and expansion opportunities across all tiers. • Collaborate cross-functionally with Sales, Revenue Operation, and Enablement to ensure seamless execution and data integrity. • Drive accountability for Salesforce hygiene and target benchmarks within the team. • Find opportunities for process improvement and scalability.

Job Requirements

  • 7+ years in customer success leadership or educational technology.
  • Proven track record to lead teams, manage sophisticated adoption initiatives, and deliver measurable retention outcomes.
  • Strong skills in planning ahead, mentoring, and cross-functional collaboration.
  • Expertise in CRM platforms (e.g., Salesforce) and making decisions based on data analysis.

Benefits

  • Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals.
  • Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
  • Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.

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