Role Description This role is responsible for effectively resolving moderate to complex technical issues encompassing HP Indigo press hardware and software across internal and external businesses and end users as well as engaging as a trusted consultant for planning innovative solutions. The role leads representative activities, collaborates to prevent/mitigate issues, architects and integrates solutions, and contributes to cross-functional projects. The role applies advanced expertise, exercises independent judgment, and fosters relationships while mentoring lower-level employees. - Product Expert (PE) support resource for Indigo Remote Support Engineers, providing real-time case troubleshooting. - Interface with other teams to reduce silos: Focal Point to Field Service Engineers, Regional Specialists, Tech Group, and GBU. - Assist in preparation and presentation of training and tech debriefs: - Knowledge gap identification. - Coaching – 1:1 and team. - Proficient in Excel and PowerPoint – reporting, project management, and data analysis skills. - Resolves moderate to complex technical problems effectively, encompassing hardware and software encountered through interactions with internal and external businesses, as well as end users, utilizing proactive notification systems. - Sets a strategic compass for the services organization, aligning it with customer needs and coordinating closely with various counterparts. - Acts as a trusted consultant, engaging with stakeholders to strategically plan, coordinate, and architect innovative solutions. - Leads and represents the organization through activities such as customer visits, participation in industry conferences/trade shows, and vendor meetings. - Collaborates with internal or external businesses and end users to prevent or minimize issue occurrences, while also evaluating and resolving complex business challenges. - Architects, deploys, manages, and integrates solutions within specific environments, while also engaging in architecture and design reviews to enhance product quality through insights. - Collaborates cross-functionally for efficient project delivery, enhancing troubleshooting efficiency and user experience, thereby driving successful outcomes. - Supports initiatives aimed at amplifying business opportunities through innovative technologies, positioning the organization at the forefront of industry evolution. - Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies. - Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees. Qualifications - Four-year or Graduate Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence. - Typically has 7-10 years of work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field. Requirements - ITIL Certifications (Preferred). Knowledge & Skills - Amazon Web Services - Automation - Computer Science - Customer Relationship Management - Customer Support - Debugging - Java (Programming Language) - Linux - Operating Systems - Product Support - Python (Programming Language) - Root Cause Analysis - Scripting - Software As A Service (SaaS) - SQL (Programming Language) - TCP/IP - Technical Services - Technical Support - Unix - Workflow Management Cross-Org Skills - Effective Communication - Results Orientation - Learning Agility - Digital Fluency - Customer Centricity Impact & Scope - Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity - Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job Services Schedule Full time Shift No shift premium (Mexico) Travel Relocation - Equal Opportunity Employer (EEO) HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal.”

Position Summary A Dairy Technical Service Veterinarian has a wide variety of responsibilities. The primary focus is supporting the technical development of our customer facing team of sales professionals and other internal colleagues so that they can better serve our customers and the dairy industry. Additionally, they actively utilize their production experience and knowledge of veterinary medicine and the livestock industry to support product sales by providing education on disease management and best management practices to veterinarians, producers, and other industry allies. Our Technical Service Veterinarians are highly respected within our organization and are expected to be leaders of the field teams they support by partnering with our Area Business Managers to develop and carry out business plans and technical learning plans for the organization. We also work with colleagues in Marketing, Veterinary Medical Research & Development, Regulatory Affairs, Commercial Development, and a wide variety of other internal stakeholders to meet the broader needs of the organization. The ideal candidate will be located in the South Bend/Fort Wayne Indiana area, but there is some flexibility. Job Description: The Dairy Technical Services field colleague, under general supervision, is responsible for: - Calling on dairy producers, veterinarians, dealers, consultants and distributor representatives to provide scientific support so Zoetis may achieve a sustainable competitive advantage. - Providing technical training and education to colleagues within the Zoetis cattle business. - Providing sound technical advice on routine inquiries, acting as a resource to assist other team members with inquiries. - Providing solutions to a broad array of animal health and production issues that are based upon a sales approach that identifies the customer’s needs. - Applying existing veterinary solutions to meet the needs of individual customers based on their needs and promoting a long-term relationship with Zoetis. - Building and maintaining relationships and influence with key industry leaders including veterinarians, nutritionists, extension, university personnel, milk handlers and processors and other consultants to our customer base. - Collaborating and building strong partnerships with Area Business Manager(s) to develop and execute the Area Operations Plan. - Partnering with field colleagues to develop appropriate strategies that focus efforts on targeted accounts critical to the success of the business unit or area. - Working with field sales colleagues to create, maintain and execute customer-focused business development plans that clearly identify current and future growth opportunities and allocates expense budget and resources for all high potential customers. - Contributing to team selling efforts by planning call cycles with account teams to maximize the use of the team’s time and resources and ensuring appropriate account follow-up. - Utilizing excellent presentation skills and appropriate tools (e.g. PowerPoint) to conduct educational training on products, programs and services to both internal and external audiences. - Advising and assisting our Learning and Development team on the technical content of training programs, as required. Providing specialty support to other Areas or businesses as directed by management. - Participating, as required, on special projects and tactical implementation that aligns with key stakeholders to effectively position products and the portfolio (e.g., reviewing sales material, participating on new product launch teams, providing assistance and support to Veterinary Medical Investigations and Product Support and others). - Providing accurate and timely documentation of activities and customer interactions to specified management levels. - Actively engage in professional development activities that enhance the ability of Zoetis to deliver value and solutions to the dairy industry Required Qualifications: - Doctor of Veterinary Medicine degree or equivalent - Two (2) years post-doctoral experience in clinical practice, academia, research or industry - Strong analytical thinking, problem solving skills, and attention to detail - Current in assigned areas of veterinary medicine and dairy management - Strong oral, written, and interpersonal communication skills - Proficient computer skills (MS Office and the ability to learn Zoetis’s internal systems) Preferred Qualifications: - Two (2) years or more private practice experience - Familiarity with herd management software programs (i.e. DC305, PCDart) - Proven record of accomplishments, demonstrating successful veterinary practice management, strategy execution experience and leadership - Ability to exercise good judgment; make thoughtful and fair decisions based on relevant information - Research experience, published scientific papers - Ability to think and act strategically - Extensive knowledge of Zoetis cattle products and the animal health industry or ability to learn quickly - Ability to interact with and influence senior management, peers, and other functions - Multilingual, particularly Spanish and English Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job Job Description: Build the Future of Perception & Embodied Intelligence Are you pushing the frontier of computer vision, multimodal large models, and embodied/physical AI—and have the publications to show it? Join us to translate cutting‑edge research into production systems that perceive, reason, and act in the real world. The Mission We are building state‑of‑the‑art Vision AI across 2D/3D perception, egocentric/360° understanding, and multimodal reasoning. As a Ph.D. Research Intern, you will own high‑leverage experiments from paper → prototype → deployable module in our platform. What You’ll Do - Advance Visual Perception: Build and fine‑tune models for detection, tracking, segmentation (2D/3D), pose & activity recognition, and scene understanding (incl. 360° and multi‑view). - Multimodal Reasoning with VLMs: Train/evaluate vision–language models (VLMs) for grounding, dense captioning, temporal QA, and tool‑use; design retrieval‑augmented and agentic loops for perception‑action tasks. - Physical AI & Embodiment: Prototype perception‑in‑the‑loop policies that close the gap from pixels to actions (simulation + real data). Integrate with planners and task graphs for manipulation, navigation, or safety workflows. - Data & Evaluation at Scale: Curate datasets, author high‑signal evaluation protocols/KPIs, and run ablations that make results irreproducible impossible. - Systems & Deployment: Package research into reliable services on a modern stack (Kubernetes, Docker, Ray, FastAPI), with profiling, telemetry, and CI for reproducible science. - Agentic Workflows: Orchestrate multi‑agent pipelines (e.g., LangGraph‑style graphs) that combine perception, reasoning, simulation, and code‑generation to self‑check and self‑correct. Example Problems You Might Tackle - Long‑horizon video understanding (events, activities, causality) from egocentric or 360° video. - 3D scene grounding: linking language queries to objects, affordances, and trajectories. - Fast, privacy‑preserving perception for on‑device or edge inference. - Robust multi‑modal evaluation: temporal consistency, open‑set detection, uncertainty. - Vision‑conditioned policy evaluation in sim (Isaac/MuJoCo) with sim2real stress tests. Minimum Qualifications - Ph.D. student in CS/EE/Robotics (or related), actively publishing in CV/ML/Robotics (e.g., CVPR/ICCV/ECCV, NeurIPS/ICML/ICLR, CoRL/RSS). - Strong PyTorch (or JAX) and Python; comfort with CUDA profiling and mixed‑precision training. - Demonstrated research in computer vision and at least one of: VLMs (e.g., LLaVA‑style, video‑language models), embodied/physical AI, 3D perception. - Proven ability to move from paper → code → ablation → result with rigorous experiment tracking. Preferred Qualifications - Experience with video models (e.g., TimeSFormer/MViT/VideoMAE), diffusion or 3D GS/NeRF pipelines, or SLAM/scene reconstruction. - Prior work on multimodal grounding (referring expressions, spatial language, affordances) or temporal reasoning. - Familiarity with ROS2, DeepStream/TAO, or edge inference optimizations (TensorRT, ONNX). - Scalable training: Ray, distributed data loaders, sharded checkpoints. - Strong software craft: testing, linting, profiling, containers, and reproducibility. - Public code artifacts (GitHub) and first‑author publications or strong open‑source impact. Our Stack (you’ll touch a subset) - Modeling: PyTorch, torchvision/lightning, Hugging Face, OpenMMLab, xFormers - Perception: YOLO/Detectron/MMDet, SAM/Mask2Former, CLIP‑style backbones, optical flow - VLM / LMM: Vision encoders + LLMs, RAG for video, tool‑former/agent loops - 3D / Sim: Open3D, PyTorch3D, Isaac/MuJoCo, COLMAP/SLAM, NeRF/3DGS - Systems: Python, FastAPI, Ray, Kubernetes, Docker, Triton/TensorRT, Weights & Biases - Pipelines: LangGraph‑like orchestration, data versioning, artifact stores What Success Looks Like - A publishable or open‑sourced outcome (with company approval) or a production‑ready module that measurably moves a product KPI (latency, accuracy, robustness). - Clean, reproducible code with documented ablations and an evaluation report that a teammate can rerun end‑to‑end. - A demo that clearly communicates capabilities, limits, and next steps. Why Centific - Real impact: Your research ships—powering core features in our MVPs and products. - Mentorship: Work closely with our Principal Architect and senior engineers/researchers. - Velocity + Rigor: We balance top‑tier research practices with pragmatic product focus. Rate: $40 Hourly Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! The Technical Support Intern role is designed for students or recent graduates who are interested in building a career in technical support and developing the foundational skills needed to transition into an Associate Support Analyst position. Interns will gain hands on experience supporting customers, learning troubleshooting techniques, and working alongside experienced analysts in a collaborative, remote environment. Throughout the internship, you will assist with ticket triage, run test cases, shadow senior analysts, and contribute to documentation and other support related tasks. This role is ideal for individuals with basic IT coursework — especially those familiar with or studying the IBM i platform — who are eager to learn, grow, and make an impact at a company with more than 40 years of industry leadership. WHAT YOU'LL DO Technical Support & Troubleshooting - Assist with basic technical troubleshooting under the guidance of senior team members. - Support ticket triage by reviewing incoming cases and identifying initial next steps. - Run test cases and help reproduce customer issues in controlled environments. Customer Interaction - Communicate with customers under supervision through email, phone, or ticketing systems. - Provide clear, professional updates and follow established support processes. Collaboration & Learning - Shadow senior analysts to learn advanced troubleshooting and customer‑support techniques. - Participate in team meetings, training sessions, and knowledge‑sharing activities. - Collaborate with internal teams to escalate issues appropriately. Documentation & Environment Support - Assist with documentation reviews and updates to internal knowledge resources. - Help set up or maintain test environments based on customer inputs and system specifications. Professional Development - Build foundational skills in technical support, customer communication, and problem‑solving. - Gain exposure to enterprise software, support workflows, and the IBM i ecosystem. QUALIFICATIONS - Current student or recent graduate enrolled in a technical or 4‑year college program with a focus on IT, programming, communications, or a related field (with demonstrated technical aptitude). - Basic understanding of IT concepts, system configurations, or software troubleshooting. - Familiarity with the IBM i platform through coursework or practical experience. - Strong written and verbal communication skills. - Demonstrated problem‑solving ability and willingness to work under guidance in a collaborative team environment. - Eagerness to learn and grow within a well‑established company. At Fortra, we’re breaking the attack chain. Ready to join us? At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes: - Health, dental, and vision coverage as of hire - Immediate enrollment in 401(k), HSA, and FSA plans - Flexible PTO policy - Tuition and personal enrichment reimbursement - Option to enroll in ID Theft Protection Program At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job. Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.