About Coursera Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below. Job Overview The Coursera Degrees segment partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The Degrees Success team works cross-functionally with marketing, enrollment representatives, data science and technical operation teams to help partners meet their recruitment goals. The Degree Program Operations Specialist will be part of the Degrees Success Team, supporting select North American and European degree programs. This role serves as a key operational contact for university partners, ensuring smooth cohort launches and closes, resolving learner account issues, and equipping partners with the knowledge and tools needed to successfully manage their programs. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple workflows in a fast-paced, partner-facing environment. Responsibilities: - Cohort & Operational Management - Coordinate key milestones required for cohort launches and closes, including course mapping, grading timelines, and workflow completion. - Send proactive reminders and maintain operational trackers to ensure adherence to program timelines. - Partner Triage & Learner Account Support - Diagnose and guide resolution of student account linking issues, including email access and data discrepancies. - Review program rosters to identify linkage gaps and proactively notify partners of required actions. - Monitor ticketing systems and support dashboards to ensure visibility into open issues and timely resolution. - Platform Training & Enablement - Provide partner training and guidance on Coursera Admin tools and platform workflows. - Support onboarding activities such as orientation setup, Zoom access, course shell creation, grading processes, and student tool access. - Partner with Technical Account Management and Product Support teams to remove operational blockers and support successful learner enrollment. Basic Qualifications - 4/5+ years of professional experience in operations, program coordination, partner support, customer success, or a related function. - Experience working in a partner-facing or customer-facing role, preferably in a technical or SaaS environment. - Demonstrated ability to manage multiple workflows simultaneously and drive tasks to completion with strong attention to detail. - Ability to analyze basic data (e.g., rosters, account status, enrollment records) to identify discrepancies and recommend next steps. - Strong written and verbal communication skills, with the ability to clearly explain technical processes to non-technical stakeholders. - Proven ability to operate effectively in a fast-paced, evolving environment with a high degree of ownership and accountability. Preferred Qualifications - Experience triaging support requests and coordinating with cross-functional teams to resolve issues. - Strong working knowledge of Google Workspace (particularly Google Sheets) and comfort maintaining operational trackers and dashboards. #LI-NL1 Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice. To protect against recruitment fraud, please note that Coursera recruiters will only communicate with candidates using official coursera.org email addresses. We do not conduct interviews or negotiate offers via personal or non-coursera.org accounts.

• Identify potential deficiencies, and facilitate and monitor appropriate corrections to ensure data integrity in the EHR, as well as monitor participant medical records for complete and timely documentation, promptly reporting to QOD when policies and procedures are not being followed • Participate in team documentation, process improvements, and other QO team initiatives • Conduct medical records audits to ensure timely and accurate documentation • Assist with WelbeHealth audits by preparing documents for desk review submission (universe lists), as well as assist with EMR navigation and impact analysis • Review and reconcile assigned regulatory logs • Complete required investigations and notifications • Communicate with stakeholders across the enterprise

Parsippany Preferred SUMMARY Support disciplined, customer-centric deal execution by qualifying requests, modeling economics, coordinating approvals, and ensuring adherence to pricing guardrails and compliance. Drive faster cycle times, stronger price realization, and robust documentation. Position is Parsippany preferred, US remote maybe considered. POSITION RESPONSIBILITIES - Intake, triage, and qualify non-standard deal requests; ensure submission completeness. - Model price-volume scenarios, rebate constructs, tiered discounts, and product/portfolio profitability; recommend options within guardrails; prepare approval packages with unit economics and GTN impacts. - Apply approval matrices and delegation of authority; route deals, track conditions, and verify compliance; maintain accurate records in CRM/CLM and Deal Desk repositories. - Execute post-deal checks; compare expected vs. realized price/volume; identify margin leakage; maintain KPI inputs and validation for dashboards; provide structured feedback to Pricing Strategy. ORGANIZATIONAL RELATIONSHIPS - Reports to: Direct, Pricing Strategy – US Livestock - Partners: Sales/Key Accounts, Pricing Strategy, Finance, Legal, Customer Operations, IT/Data/Analytics, Marketing. EDUCATION AND EXPERIENCE REQUIREMENTS - Bachelor’s in Business, Finance, Economics, Analytics, Engineering, or related. - 0–5 years in Deal Desk, Pricing, Commercial Operations, or Finance in pharma/animal health/life sciences or regulated B2B; strong Excel and financial modeling; understanding of unit economics, gross-to-net, rebates, accruals. TECHNICAL SKILLS REQUIREMENTS - Sequel (SQL) required - BI tools (Power BI/Tableau); familiarity with CRM (e.g., Salesforce) and CLM; awareness of CPQ concepts; strong process discipline, communication, and documentation skills. - Process and detail oriented. Analytical and responsive to time sensitive requests. PHYSICAL SKILLS REQURIEMENTS - Office based, Hybrid position - Approx. 5% travel if Parsippany based - If remote, travel to HQ maybe required as needed The US base salary range for this full-time position is $70,000 - $90,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is 80,000 year The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Manager, Operations Support at RXO, you’ll ensure the establishment, implementation and maintenance of processes needed for the Quality Management System. You’ll promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping us maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of. What your day-to-day will look like: - Drive key quality, inventory and other critical metrics across the site by utilizing continuous improvement tools and processes - Schedule, review and monitor work instructions with supervisors and associates in designated areas of responsibility; lead associates to safely and efficiently execute daily roles - Review facility/department training status and schedule training according to set frequency; ensure training requirements are met in a timely manner - Write specifications for new developments and system enhancements - Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates and present RXO’s capabilities and solutions to prospective clients - Serve as project manager for system implementations and upgrades; provide ongoing support as needed - Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support - Perform process and data modeling - Generate project ideas and solutions; implement changes within and across departments - Utilize and maintain warehouse management system processes to deliver appropriate work documents and outcomes At a minimum, you’ll need: - 5 years of relevant work experience - Experience leading value stream assessments and Lean improvement events (Kaizen events) It’d be great if you also have: - Bachelor’s degree in a related field or equivalent related work or military experience - Experience with statistical software, process mapping/modeling and prediction modeling tools skills (Crystal Ball) - Distribution and e-commerce experience, with heavy utilization of continuous process improvement methodologies - Experience improving business processes - Excellent leadership and interpersonal skills with the ability to work effectively at all levels of the organization; strong verbal and written communication skills - A results-oriented work style; highly organized with a strong sense of urgency and the ability to deal with ambiguity - The ability to maintain a positive attitude and promote teamwork in meeting goals and objectives Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits - Competitive pay - Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave - 401(k) retirement plan with up to 5% company match - Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity - Employee Assistance Program (EAP) - Tuition reimbursement, adoption assistance - Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account - Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.