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Brilliant logo
Brilliant

Corporate Gifting for Humans

Account Associate

Location

United States

Posted

47 days ago

Salary

$60K - $75K / year

Seniority

Mid Level

2 yrs expEnglish

Job Description

Account Associate

Brilliant

• Partner with Account Managers to build accurate, production-ready, and client-facing estimates • Communicate directly with vendors and suppliers to verify pricing, confirm inventory availability, and validate production timelines • Negotiate pricing when applicable to protect and maintain healthy project margins • Ensure all estimate details align with client requirements, packaging needs, shipping specifications, and feasibility constraints • Identify and include all necessary line items such as special packaging, rush charges, less-than-minimum fees, and additional handling costs • Create shipments and generate accurate shipping rates and tax calculations based on project specifications • Include relevant Terms & Notes to ensure clear internal and external alignment • Add Estimated Future Charges when applicable to provide full financial transparency • Proactively follow up after estimates are shared to clarify questions, adjust details, and ensure client-facing teams are supported • Identify potential risks or discrepancies early and resolve them before they impact production, cost, or client experience • Maintain strong documentation within Brilliant’s internal systems to support a seamless transition into production • Contribute to process improvements that streamline workflows and elevate the estimating experience for both clients and internal teams

Job Requirements

  • 2+ years of experience in estimating, production planning, quoting, or a similar logistics-focused role in a fast-paced, client-facing environment
  • Exceptional attention to detail and strong ownership over your work
  • Ability to work quickly and accurately under tight timelines
  • Financial awareness with a strong focus on maintaining healthy margins
  • A proactive, solutions-oriented mindset with a collaborative approach
  • Strong written and verbal communication skills, with the ability to clarify complex details in simple, client-friendly terms
  • Comfort working in a dynamic environment with shifting priorities
  • Familiarity with project management tools such as Wrike or Asana and ticketing systems such as Zendesk, Intercom, or Front is a plus

Benefits

  • Medical, Dental, & Vision benefits
  • Flexible PTO
  • Paid company holidays
  • Work from home stipend for new hires

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Job Closed