Brilliant

• Responsible for the day-to-day execution and resolution of client order issues within our warehouse and fulfillment operation team • Monitor the ticket queue throughout the day to ensure all open issues are progressing, prioritized correctly, and on track for SLA compliance • Own the triage and resolution of all escalated customer issues, including order discrepancies, mis-ships, damages, shortages, and delivery exceptions • Act as a working resource and knowledge partner for the customer support team • Track and report on daily ticket volume, queue health, and escalation status

• Own client relationships and project success from concept to delivery • Independently guide complex gifting campaigns • Spot opportunities, influence decision-making, and ensure every gifting initiative is set up to deliver revenue • Cultivate strong relationships through regular touchpoints and consultative guidance • Lead complex gifting initiatives end-to-end • Identify creative solutions and growth opportunities that drive revenue • Manage escalations quickly and empathetically • Collaborate effectively across Sales and internal functional teams

• Partner with Account Managers to build accurate, production-ready, and client-facing estimates • Communicate directly with vendors and suppliers to verify pricing, confirm inventory availability, and validate production timelines • Negotiate pricing when applicable to protect and maintain healthy project margins • Ensure all estimate details align with client requirements, packaging needs, shipping specifications, and feasibility constraints • Identify and include all necessary line items such as special packaging, rush charges, less-than-minimum fees, and additional handling costs • Create shipments and generate accurate shipping rates and tax calculations based on project specifications • Include relevant Terms & Notes to ensure clear internal and external alignment • Add Estimated Future Charges when applicable to provide full financial transparency • Proactively follow up after estimates are shared to clarify questions, adjust details, and ensure client-facing teams are supported • Identify potential risks or discrepancies early and resolve them before they impact production, cost, or client experience • Maintain strong documentation within Brilliant’s internal systems to support a seamless transition into production • Contribute to process improvements that streamline workflows and elevate the estimating experience for both clients and internal teams

• The Creative Account Manager is a relationship-builder— someone who connects with clients, understands their goals, and helps bring thoughtful gifting ideas to life • Account Managers do more than manage the day-to-day project execution — they guide the early planning stages, make sure the client’s needs are clear, the right teams are looped in, and ensure everyone’s set up to do great work • As a trusted gifting advisor, you’re responsible for uncovering new gifting opportunities with clients, influencing decision-making, and ensuring every gifting initiative is set up to deliver revenue, margin, and long-term success • Serve as the primary strategic partner to clients — cultivating strong relationships through regular touch points and consultative guidance • Consistently meets or exceeds revenue and margin goals

Brilliant Agency, one of the most respected and rapidly growing agencies focused on family-oriented brands, seeks a REMOTE Social Media Video Editing Intern, 15 hours a week to help support the agency’s growing, award-winning team. FOR THIS INTERNSHIP, YOU MUST BE ABLE TO START ON JUNE 1ST OR AUGUST 17TH. Who We Are: So what’s Brilliant all about? We are a unique Public Relations agency, celebrating 15 years in business with over 25 team members who all work remotely across the US. We give our team the resources they need to get their work done without having to sit in a cubicle or stuffy office. From costume contests to virtual happy hours and Slack GIFs, we prioritize connecting with each other and creating a sense of community. Although we are remote, team members are expected to be available online during regular business hours, and there is occasional travel for events and trade shows. What We Do: Brilliant is in its second decade as a fully remote company and is one of the most respected agencies serving consumer lifestyle brands with a specific focus on products, brands, and services for families including baby and maternity, toys and games, tech, housewares, and food. This isn’t an internship to organize files, it’s the one where you are truly integrated into a team to understand how it operates and the fundamentals of a strong career in PR. With that, it is critical that interns can meet deadlines, respond to messages in a timely manner, and be proactive in communicating with their team. Internship Structure: We have two internship sessions – Summer/Fall (June or August - December) and Winter/Spring (January - May or June) – and many interns end up staying for multiple sessions. Active interns get first pick for the following semester internship spots! Our Dream Team Member: - Resourceful, committed, and deliberate - Lives on TikTok, Reels, and YouTube Shorts — constantly studying what makes videos stop the scroll. - Excited about building a strong career foundation to build from post graduation. - Has a genuine eye for visual storytelling and understands how editing drives engagement Potential Responsibilities Include: Short-Form Video Production: - Edit and produce short-form video content (Reels, TikToks, YouTube Shorts) for client brands across multiple platforms, from raw footage to polished, publish-ready assets. - Collaborate with the social media team to align video content with editorial calendars and campaign timelines. - Maintain consistent brand look, feel, and tone across all video edits for each client. Content Creation: - Edit UGC, brand footage, and creator content into thumb-stopping Reels and TikToks optimized for each platform. - Add captions, text overlays, transitions, sound design, and on-trend effects to elevate raw video content. - Create simple motion graphics and branded title cards to complement video content. - Assist with writing hooks and caption copy that complement the video creative. - Organize and manage video asset libraries in Airtable and shared drives. Video Performance & Trend Research: - Monitor video performance metrics (views, watch time, saves, shares) and surface insights to the team. - Stay current on trending audio, video formats, editing styles, and platform-specific best practices (especially TikTok and Instagram). - Identify and flag trending UGC and creator content relevant to client brands for potential repurposing. Creative Brainstorming and Ideation: - Bring creative ideas to team brainstorms, especially around video concepts, hooks, and formats that align with client goals. - Research competitor video strategies and benchmark performance to inform creative recommendations. - Source trending audio, reference videos, and inspiration to bring fresh ideas to each edit. - Suggest new editing styles, formats, or trends that could drive stronger video engagement for clients. Video Asset Management & Admin: - Compile and organize video files, raw footage, and exported assets in shared storage and Airtable. - Manage and update "link in bio" sections across social platforms, ensuring that links are current. - Support in Airtable updates, including video tags, platform specs, captions, and content metadata. Requirements Include: - You must be a rising sophomore, junior or senior. - Hands-on experience editing short-form video content (personal, academic, or professional projects accepted). - 3.0 GPA or above - Be able to commit at least 15 hours a week during office hours, 8-5 in your time zone. - Excellent writing skills - Proficiency in at least one video editing tool (CapCut, Adobe Premiere, Final Cut Pro, or similar) with a portfolio or examples of past work - Strong organizational abilities - Professional demeanor and a drive to succeed - Eagerness to learn and willingness to ask questions - Resourceful attitude and keen attention to detail ***Prior to applying for this position, please contact your College or University Career Center and verify that you are eligible to receive College Credits for an Internship although accepting credit hours is not necessary to accept an offer. If selected, Brilliant will reimburse you $250 each month for using your personal cell phone, computer, and home internet.***

Brillant Agency, one of the most respected and rapidly growing agencies focused on family-oriented brands, along with its sister company, FamFluence Talent Management, the leading talent management agency representing the top-performing talent in the family space across Instagram, TikTok and YouTube, seeks a full-time Marketing Admin to help support the growth of both agencies and be part of a loyal, hard working, and passionate team. Who We Are: Brilliant is a boutique marketing agency with nearly 30 team members, offering a wide range of services, including public relations, influencer marketing, social media, paid media and affiliate marketing. FamFluence is a talent management agency with nearly 30 team members, exclusively managing over 180 creators. Both agencies are completely remote. Team members are expected to be available online and working for the company during regular business hours, 8AM-5PM, in your time zone (within the continental United States). Position Overview: The primary responsibility is to help our agency grow and increase new business opportunities for Brilliant & FamFluence. Job Description: The Mission - We are looking for a data-driven communicator to own our outbound and nurture ecosystems. You will be responsible for building, managing, and optimizing high-performance email sequences in Apollo and sophisticated automation workflows in HubSpot. Your goal is to turn cold prospects into warm leads and keep our current database engaged. Key Responsibilities - Campaign Architecture: Design and execute multi-stage outbound sequences in Apollo and lead-nurturing workflows in HubSpot. - Data Management: Ensure seamless synchronization between Apollo and HubSpot, maintaining clean data and accurate lead sourcing. - Copywriting & Personalization: Write compelling, low-friction email copy that bypasses spam filters and resonates with our ICP (Ideal Customer Profile). - A/B Testing: Constantly experiment with subject lines, send times, and CTAs to improve open and conversion rates. - Deliverability Oversight: Monitor domain health, manage "opt-outs," and ensure we stay compliant with CAN-SPAM and GDPR regulations. - Reporting: Track and analyze KPIs (Open Rates, Reply Rates, Meeting Booked) to provide actionable insights to the sales team. Marketing Campaign & Project Support - Track campaign timelines, deliverables, and deadlines to ensure projects stay on schedule. - Support team members with day-to-day project coordination and task management. - Highly organized, enjoys crossing things off your to-do list - Excellent time management - Ability to foresee and mitigate challenges - Excellent problem solving skills - Doesn’t hesitate to manage up and down - Ability to thrive in a fast-paced work environment - General knowledge and/or interest in the marketing, brand development and influencer space - At least one year of office/workplace experience Data Tracking & Reporting - Monitor basic marketing performance metrics (email engagement, social growth, campaign results). - Assist with compiling analytics and reporting insights. - Support the back-end deliverables of the New Business Development Teams with email sequencing, list generation, buyer intents. Preferred Technical Skills - HubSpot: Deep understanding of Workflows, Lists, and CRM properties. - Apollo: Experience with advanced filtering, sequence automation, and credit management. - Integrations: Proven ability or willingness to learn bridging the gap between prospecting tools and the core CRM. Process Improvement & Operational Efficiency - Identify opportunities to streamline administrative workflows and improve internal processes. - Help enhance overall agency efficiency through organization, communication, and strong follow-through. What We’re Looking For: - Bachelor’s degree in Marketing, Communications, Business, or a related field. - Excellent written and verbal communication skills. - Ability to work collaboratively in a team environment and manage multiple projects simultaneously. - A proactive, self-starter attitude with a passion for staying ahead of trends Benefits Eligible For: - Unlimited PTO - Paid time off between Christmas and New Year's - Fabulous Fridays - Office closes at 3 pm! - 401K with a 3% company match - Medical, dental, and vision coverage - Medical and Dependent Care FSA - Life Insurance - Long Term Disability Salary - $44,000-$48,000

Brillant Agency, one of the most respected and rapidly growing agencies focused on family-oriented brands, along with its sister company, FamFluence Talent Management, the leading talent management agency representing the top-performing talent in the family space across Instagram, TikTok and YouTube, seeks a full-time Marketing Admin to help support the growth of both agencies and be part of a loyal, hard working, and passionate team. Who We Are: Brilliant is a boutique marketing agency with nearly 30 team members, offering a wide range of services, including public relations, influencer marketing, social media, paid media, and affiliate marketing. FamFluence is a talent management agency with nearly 30 team members, exclusively managing over 180 creators. Both agencies are completely remote. Team members are expected to be available online and working for the company during regular business hours, 8 AM-5 PM, in your time zone (within the continental United States). Position Overview: The primary responsibility is to help our agency grow and increase new business opportunities for Brilliant & FamFluence. Job Description: The Mission - We are looking for a data-driven communicator to own our outbound and nurture ecosystems. You will be responsible for building, managing, and optimizing high-performance email sequences in Apollo and sophisticated automation workflows in HubSpot. Your goal is to turn cold prospects into warm leads and keep our current database engaged. Key Responsibilities - Campaign Architecture: Design and execute multi-stage outbound sequences in Apollo and lead-nurturing workflows in HubSpot. - Data Management: Ensure seamless synchronization between Apollo and HubSpot, maintaining clean data and accurate lead sourcing. - Copywriting & Personalization: Write compelling, low-friction email copy that bypasses spam filters and resonates with our ICP (Ideal Customer Profile). - A/B Testing: Constantly experiment with subject lines, send times, and CTAs to improve open and conversion rates. - Deliverability Oversight: Monitor domain health, manage "opt-outs," and ensure we stay compliant with CAN-SPAM and GDPR regulations. - Reporting: Track and analyze KPIs (Open Rates, Reply Rates, Meeting Booked) to provide actionable insights to the sales team. Marketing Campaign & Project Support - Track campaign timelines, deliverables, and deadlines to ensure projects stay on schedule. - Support team members with day-to-day project coordination and task management. - Highly organized, enjoys crossing things off your to-do list - Excellent time management - Ability to foresee and mitigate challenges - Excellent problem solving skills - Doesn’t hesitate to manage up and down - Ability to thrive in a fast-paced work environment - General knowledge and/or interest in the marketing, brand development, and influencer space - At least one year of office/workplace experience Data Tracking & Reporting - Monitor basic marketing performance metrics (email engagement, social growth, campaign results). - Assist with compiling analytics and reporting insights. - Support the back-end deliverables of the New Business Development Teams with email sequencing, list generation, and buyer intents. Preferred Technical Skills - HubSpot: Deep understanding of Workflows, Lists, and CRM properties. - Apollo: Experience with advanced filtering, sequence automation, and credit management. - Integrations: Proven ability or willingness to learn, bridging the gap between prospecting tools and the core CRM. Process Improvement & Operational Efficiency - Identify opportunities to streamline administrative workflows and improve internal processes. - Help enhance overall agency efficiency through organization, communication, and strong follow-through. What We’re Looking For: - Bachelor’s degree in Marketing, Communications, Business, or a related field. - Excellent written and verbal communication skills. - Ability to work collaboratively in a team environment and manage multiple projects simultaneously. - A proactive, self-starter attitude with a passion for staying ahead of trends Benefits Eligible For: - Unlimited PTO - Paid time off between Christmas and New Year's - Fabulous Fridays - Office closes at 3 pm! - 401K with a 3% company match - Medical, dental, and vision coverage - Medical and Dependent Care FSA - Life Insurance - Long Term Disability

• Design and run onboarding for new AEs and AMs • Build and maintain a content library reps will actually use • Analyze win/loss data, call recordings, and pipeline trends • Design and run ongoing enablement programming • Partner with RevOps, Product, and Marketing • Define and track the KPIs that demonstrate enablement impact • Maintain and optimize enablement tools and systems

• Identify and engage new business opportunities through lead generation • Conduct product demonstrations and sales pitches to close new deals • Develop strategies to expand presence in target industries • Build a pipeline of potential clients and navigate complex RFPs • Provide feedback to product and marketing teams based on client needs

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! The Connectors team is the bridge between ClickHouse and the entire data ecosystem. We build and maintain the connectors that make ClickHouse accessible to millions of developers and data practitioners worldwide. Our work spans from low-level database integrations to high-level data visualization plugins, ensuring that ClickHouse seamlessly integrates with the tools our users already know and love. We're responsible for the official data connectors (Kafka, dbt, Spark, Flink, Beam, Fivetran), and integrations with leading visualization platforms (Grafana, Tableau, Power BI, Metabase). What will you do? As a Senior Software Engineer specializing in JVM-based frameworks, you'll serve as a core contributor, owning and maintaining critical parts of ClickHouse's Data engineering ecosystem. This role sits at the intersection of high-performance database engineering and developer experience, where you'll craft tools that enable Data Engineers to harness ClickHouse's incredible speed and scale. You'll own the full lifecycle of data framework integrations - from the core database driver that handles billions of records per second, to SDKs and connectors that make ClickHouse feel native in JVM-based applications. This isn't just about writing code; you're building the foundation that thousands of Data engineers rely on for their most critical data workloads. Your work will directly impact how companies process massive datasets, from real-time analytics platforms ingesting millions of events per second to observability systems monitoring global infrastructure. You'll collaborate closely with the open-source community, internal teams, and enterprise users to ensure our JVM integrations set the standard for performance, reliability, and developer experience. About you: 6+ years of software development experience focusing on building and delivering high-quality, data-intensive solutions. Proven experience with the internals of at least one of the following technologies: Apache Spark, Apache Flink, Kafka Connect, or Apache Beam. Experience developing or extending connectors, sinks, or sources for at least one big data processing framework such as Apache Spark, Flink, Beam, or Kafka Connect. Strong understanding of database fundamentals : SQL, data modeling, query optimization, and familiarity with OLAP/analytical databases. A track record of building scalable data integration systems (beyond simple ETL jobs) Strong proficiency in Java and the JVM ecosystem, including deep knowledge of memory management, garbage collection tuning, and performance profiling. Solid experience with concurrent programming in Java, including threads, executors, and reactive or asynchronous patterns. Outstanding written and verbal communication skills to collaborate effectively within the team and across engineering functions. Understanding of JDBC , network protocols (TCP/IP, HTTP), and techniques for optimizing data throughput over the wire. Passion for open-source development. Bonus points for: Prior contributions to open-source projects: actively engaging with the OSS community, advocating for users, and influencing the evolution of the core system through your contributions. Familiarity with ClickHouse or similar high-performance data platforms. Working knowledge of Python, especially in data engineering contexts (e.g., Pandas, PySpark, Airflow), and ability to contribute to Python tooling when needed. The typical starting salary for this role in the US is $125,600 — $185,500 USD The typical starting salary for this role in US Premium Markets is $157,000 — $232,000 USD Compensation For roles based in the United States , t he typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. Perks Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries. Healthcare - Employer contributions towards your healthcare. Equity in the company - Every new team member who joins our company receives stock options. Time off - Flexible time off in the US, generous entitlement in other countries. A $500 Home office setup if you’re a remote employee. Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of our first 500 employees, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture?  Learn more about our values here.  Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement.