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At AO Globe Life, our mission is simple: to protect families and change lives. Every day, our team shows up with purpose — meeting real people at some of the most important moments in their lives and making sure they have the protection they need. We believe that financial security should not be a privilege, it should be a right. Since 1951, we have been standing beside working families across North America, and as a subsidiary of Globe Life Inc. (NYSE: GL) — a Fortune 500, A+ rated company — we have the strength and stability to back that commitment for generations to come. When you join AO Globe Life, you are not just starting a job. You are joining a movement of people who believe their work matters.
Benefits Advisor – REMOTE
Location
Canada
Posted
58 days ago
Salary
60K - 95K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Benefits Advisor – REMOTE
AO Nation
Location: Remote Job Type: Full-Time Overview: Help clients understand and access valuable insurance benefits while building a rewarding career. Responsibilities: • Educate clients on available benefits • Assist with enrollment • Provide ongoing support Requirements: • Detail-oriented • Strong communication skills • Customer service experience preferred What We Offer: • Training and support • Flexible schedule • Growth opportunities
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Overview Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team! Responsibilities This position is responsible for maintaining, configuring, and supporting our Lawson GHR application module to ensure system stability and optimized functionality for HR and Payroll processes. Working closely with HR, Payroll, and IT teams, you will resolve application issues, streamline workflows, and ensure data accuracy and integrity. Key responsibilities include module configuration, user support, report development, and implementing improvements that drive efficiency across the organization. This position requires strong knowledge and experience in Lawson’s HR modules (i.e. Global (HR), Talent Acquisition (TA), Performance Management (PM), ES and MS (Employee space and Manager Space). The candidate will be responsible for all aspects of the assigned Lawson application and any other supporting systems. This position requires the ability to independently identify and fulfill responsibilities with minimal oversight, especially on critical matters. The role frequently involves exercising discretion and independent judgment, evaluating different options, and making informed decisions. The position is expected to effectively prioritize tasks, manage time efficiently, and ensure deadlines are consistently met. #LI-AS1 #remote Qualifications Required qualifications: - Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field. - 2 years of experience in HRIS application support, specifically with Lawson (Infor) or other HRIS/ERP systems. - Proficiency with Lawson (Infor) HRIS and its various modules (Lawson Talent Management, Global HR, Performance Management, Talent Acquisition, Employee/Manager space and Candidate space). - Experience with Lawson HCM system implementation, preferably in a healthcare setting. - Strong understanding of HR processes and data, including eligibility and enrollment rules, and benefits procedures. - Experience with JB Dev – Time and Attendance system. - Strong understanding of SQL for querying data, creating reports, and troubleshooting issues. - Familiarity with system integrations and interface development in a Lawson environment. - Knowledge of database concepts, HRIS configuration, and data flow management. - Excellent analytical and problem-solving skills with a high attention to detail. - Strong communication and interpersonal skills to interact effectively with cross-functional teams. - Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment. - Open to travelling up to 50% of the time. Preferred qualifications: - PHR/SPHR certification - Knowledge of On-Base Document Management System Employment Status Full Time Shift Days Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Privacy Notice
• Support the performance, optimization, and strategic growth of MSK and RBM programs • Consume complex sets – spreadsheets, dashboards, scorecards, and performance reports, to drive actionable insights for MSK and RBM programs • Analyze utilization trends, cost drivers, clinical outcomes, and operational KPIs to identify opportunities for driving internal and external value • Ensure accuracy, consistency, and integrity of data used for reporting and analysis • Partner with Analytics teams to refine data pipelines, troubleshoot issues, and enhance analytic capabilities • Play a key role in shaping, refining and communicating the long‑term vision and strategy for MSK/RBM specialty solutions • Partner with clinical, operational, and product teams to evaluate program performance and recommend enhancements • Translate strategy into execution to evaluate opportunities, define priorities, and guide decision‑making across the performance portfolio • Serve as a subject‑matter resource on MSK and RBM performance metrics, methodologies, and data sources • Support executive level communications for both internal leadership and client‑facing presentations
Credit Card Payments Analyst
SeedTrustAt Orchid Software Solutions, we strive to provide exceptional software to improve the assisted reproduction technology industry through tailored applications designed to increase efficiencies and transparency for the industry as a whole.
The Role The Credit Card Payments Analyst will support the financial process of surrogacy through escrow as a subject matter expert in our credit card program. This role is responsible for communication amongst various teams and provides support to ensure financial accuracy and transparency tied to our credit card program. Success in this role relies on your ability to problem-solve and multitask as well as a meticulous attention to detail. Responsibilities: - Verify that every credit card charge matches an approved disbursement within a given case ledger - Work to resolve unreconciled credit card charges and approved disbursement where no charge has occurred. - Liaise with the legal team when the amount charged to the credit card does not match the invoice or the approved disbursement request maintained in the case ledger. - Resolve differences between the amount of credit card charges and related paid disbursements, which are identified in bi-weekly audits performed by the Accounting Team - Act in support of the Credit Card Payments Lead. You’ll be the right fit if you are: - Comfortable navigating between teams. - A critical thinker and experienced problem solver. - Take pride in your work and your attention to detail. - Experience with data entry. - Have excellent time-management skills. - Self-motivated and enjoy working independently as well as collaboratively in a team setting.
Summary The PSID Investigation Analyst I is responsible for receiving background investigations from field investigators and processing them for transmission to customers. This position is noncredentialled. A successful Investigation Analyst I must follow ADC LTD NM and PSID policies and procedures and meet the following expectations: Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation: - Model ADC LTD NMs core values, policies and procedures and ensure that the same are supported at all times. - Conduct regular review and analysis of case queue to identify due date lapses and investigative deficiencies that require troubleshooting. - Consolidate and analyze information from multiple documents, Reports of Investigation (ROIs), and attachments to determine if all customer requirements have been met. - Maintain a working knowledge of customer requirements and best practices. - Identify missing leads, requirements and write-offs. - Work with investigators, ADC LTD NM personnel and management to resolve issues. - Organize time and resources based on due dates to ensure timely completion of investigations. - Submit investigations through the PSID closed case transmission process without error. - Track and log investigation progress and completion. - Maintain a working knowledge of Roadrunner. - Quickly troubleshoot issues as they arise. - Develop and maintain professional, courteous, and cooperative working relationships with all ADC LTD NM employees and contractors. - Request training as needed from their supervisor, PSID quality program lead or ADC LTD NM Training Department. - Assist with projects and process improvement at the direction of their supervisor. - Coordinate with PSID and ADC LTD NM personnel as necessary. - Perform all other duties as assigned. Performance Metrics All performance metrics are subject to incoming case volumes (8 hours of work time equals one work day). Production Standards Average Completion Rate (ACR = total cases closed / total work days) - Baseline Production: Close 1.5 Cases - Mid-Range Production: Close 1.75 Cases - High Production: Close 2.0 Cases Quality Control Standards Quality Rating = Total Agency Deficiencies / Total Cases Closed - Less than 1% of all closed cases returned as deficient by agencies. - QC a minimum of 1.25 cases a day or minimum threshold set by team lead. Education, Experience and Skills - High school diploma or GED equivalent. - Ability to maintain a professional demeanor. - Familiarity with Microsoft Excel and computer databases. - Proficiency in common workplace hardware and software. - Excellent organization and prioritization skills. - Strong analytical skills and detailed-oriented. - Strong verbal and written communication skills. - Highly technical writing, proofreading, and editing skills. - Strong customer service and interpersonal skills. - Extensive knowledge of ADC LTD NM contracts and contractual requirements. - Thorough understanding of investigative standards, including the investigative tiers, issue resolution and adjudication. - Thorough understanding of ADC LTD NM investigative process and procedures. - Familiarity with federal and ADC LTD NM security standards. - Active Top Secret Clearance is a plus. Supervisory Responsibility This position does not carry any supervisory responsibilities. Work Authorization/Security Clearance Employment is contingent upon the successful results of a background check and drug screen. In addition to the completion of a federal background investigation and while in the process of obtaining a Top-Secret Clearance, must be able to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top-Secret clearance, must be able to maintain active Top-Secret clearance and all agency approvals required of their position. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the core hours of 6:00 a.m. MT and 6:00 p.m. MT. Evening and weekend shifts may be required. Exceptions may be made with approval. Work Environment & Physical Demands While performing the duties of this job, the employee regularly works in a telework office setting. This role routinely uses standard office equipment. The employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone. Probation Six-month probation at start of initial employment and/or when position is new for the employee. Travel None. Benefits Full benefit package as outlined per ADC policies and procedures. ADC LTD NM is an Equal Employment Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status or any other characteristic protected by law. Given the changing nature of requirements, responsibilities, rules and duties, the expectations and qualifications listed in this job description may not fully express the position's structure. ADC LTD NM is not responsible for any errors or omissions that may be expressed with the information provided.
