• Own end-to-end program governance — establishing the PMO structure, governance forums, and reporting cadences. • Define and manage the integrated program plan across all AI workstreams (Generative AI, Data Science, GCP infrastructure, integrations), tracking milestones, dependencies, and critical path. • Run project planning, reviews, and RAG with technical leads; maintain velocity metrics and remove blockers. • Ensure all deliverables are tracked against scope, schedule, budget, and quality criteria, with proactive escalation of deviations. • Maintain program documentation — charter, WBS, RACI, status reports, and decision logs — to the highest standards. • Own the program RAID log. • Proactively identify, assess, and prioritize risks across all workstreams with clear ownership and mitigation plans. • Design and enforce the change control process — evaluating scope changes for impact on timeline, budget, and resources before presenting recommendations to the steering committee. • Establish escalation pathways and manage critical issues to resolution. • Conduct regular risk workshops to embed a risk-aware culture within the delivery team. • Serve as the primary point of contact for client program stakeholders — building trusted relationships with business sponsors, technology executives, and operational teams. • Prepare and present executive-level status reports, steering committee packs, and milestone reviews to senior leadership. • Facilitate alignment between client's internal teams and the delivery organization, managing expectations and resolving conflicts. • Own resource planning across the program — forecasting demand, managing onboarding/offboarding, and ensuring the right skills are available across all workstreams. • Track utilization, manage bench transitions, and coordinate with HR and recruitment for timely fulfillment of open roles. • Foster a high-performance, distributed team culture — supporting well-being, recognizing contributions, and maintaining morale. • Own the program budget — tracking actuals against forecast, managing contingency, and producing monthly financial reports for internal and client governance. • Identify and escalate budget risks early; implement corrective actions to maintain P&L health. • Support commercial activities including SOW management, change order negotiations, invoice tracking, and contract renewals. • Contribute effort estimates, resource plans, and delivery timelines to presales and solutioning for new workstreams or extensions. • Maintain working knowledge of the GCP and Google AI stack — including Vertex AI, BigQuery, and associated data and ML services — to effectively govern delivery across infrastructure, model development, and integration workstreams. • Understand the unique delivery dynamics of agentic AI programs — including multi-agent orchestration, tool-use design, prompt engineering cycles, and the governance considerations around autonomous decision-making systems. • Oversee delivery of intelligent automation and RPA workstreams — understanding bot lifecycle management, exception handling frameworks, orchestration platforms, and the interplay between RPA, AI, and enterprise systems. • Adapt PM practices to the non-linear, iterative nature of ML and AI delivery — managing experimentation phases, data dependency risks, model validation cycles, and the transition from prototype to production. • Act as a translator and bridge between business stakeholders who think in outcomes and technical teams who think in architectures — facilitating shared understanding and aligned decision-making across both worlds. • Establish and track program KPIs and OKRs; • Produce regular insights on delivery health, team performance, and program ROI. • Lead retrospectives and implement lessons learned to build a culture of continuous improvement. • Contribute to internal PM frameworks, playbooks, and templates for AI program delivery — creating reusable assets for future engagements. • Represent the organization in client QBRs, program audits, and governance reviews, maintaining the program's compliance posture at all times.

Overview Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras. About the Role Under the guidance and supervision of CHI’s Senior Vice President for Latin America, the intern will be encouraged to apply theoretical knowledge in real-world settings and gain practical experience in project management skills and program implementation. Through meetings with U.S. based Latam team members, conversations with leaders at Covenant House sites in Guatemala, Honduras and Mexico, trainings, workshops and written and oral assignments, the intern will learn how programmatic, operational, and development goals are developed, monitored, evaluated, and achieved and understand the importance of clear procedures and effective operational systems in running an international nonprofit organization. - Location: US, Mexico, Honduras or Guatemala-based, 100% remote. - Remuneration: Unpaid but will provide any documentation needed for academic credits - Duration: 3 months, starting June 2026 or earlier, and with the potential for extending through another academic semester (completion of an internship does not guarantee a job placement). - Hours: Negotiable, depending on what is needed by intern to receive credit - Reports to: Carolyn Barker-Villena, SVP for Latin America - Deadline: April 30th (applications will be reviewed on a rolling basis) Essential Duties and Responsibilities - Contribute to the project coordination for the process of adaptation and implementation of CHI’s Program Model in Latin America by participating in the discussions, organizing meetings, drafting position papers, conducting research, and contributing to the content and presentations to be developed for this purpose - Support the Latin American representation of the International Youth Congress by providing document translation, following up on participation, and trouble-shooting any technical/administrative situations that may arise for the youth in the Latam countries - Participate in team meetings and contribute to effective and efficient planning and organization of sessions, workshops, and internal activities - Support the review of current digital archives and coordinates to update files as needed - Collect policies, manuals and any other relevant document, to support the analysis, comparison, and standardization of operations across the region - Draft communications materials in English and Spanish - Conduct research new funding opportunities for Latin America - Research and helps draft proposals for specific opportunities - Support administrative and operational tasks as needed Learning objectives: - Gain practical experience in project management and coordinating program logistics - Learn the value of collaborative work in achieving goals - Apply academic and theoretical knowledge in real-world settings - Enhance Spanish and/or English language skills in a professional setting - Expand on cultural knowledge - Develop professional skills such as interpersonal skills, communication skills - Acquire hands-on experience of how an international nonprofit operates and supports its programs in Latin America Required Knowledge, Skills and Abilities - Strong written and verbal communication skills - Strong planning and organizing skills are required - Proficiency in Microsoft Office and Canva - Ability to manage time effectively and meet deadlines - Fluency in English and Spanish is required (advanced level of spoken, written, and reading) - Enthusiastic, reliable and a quick learner who is eager to make a difference Required Qualifications - Currently enrolled in or recently graduated from Social Work, Social Science, Psychology, Political Science, International Relations, Business Administration, Project Management or any other relevant technical field Preferred Knowledge, Skills, Abilities and Qualifications - Experience living, working, and/ or studying in Latin America is considered a strong asset Our Community Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive. Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you have a disability or medical condition and need a reasonable accommodation, such as an ASL interpreter or a different interview format, or if you have physical accessibility needs, let us know. Contact us at 1-929-502-2521, Monday through Friday, 9 a.m. to 5 p.m., Eastern Time or email us at chipeopleandculture@covenanthouse.org.

Overview Program Management Center of Excellence (PM CoE) Lead LOCATION: Remote, U.S. (D.C. area preferred) JOB STATUS: Full-time CLEARANCE: Secret (Ability to Obtain/Maintain) CERTIFICATION: PMP TRAVEL: Less than 5% Astrion has an exciting opportunity for a Program Management Center of Excellence (PM CoE) Lead, reporting directly to the Director of Operations Excellence. The PM CoE Lead oversees and elevates program management practices across the organization to ensure consistent, high-quality execution of Astrion’s programs. This role drives continuous improvement of PM processes, tools, training, and financial rigor. REQUIRED QUALIFICATIONS / SKILLS - Education & Certifications: - Bachelor’s degree in project management, business administration, engineering, or a related field. - Project Management Institute PMP® (Project Management Professional) certification. - Experience: - Minimum of 5 years of progressive program management experience in a government services or defense contracting environment. - Technical & Business Acumen: - Understanding of DoD/FAR/DFARS regulatory environment and contract types to include: cost-plus, time and materials and fixed-price structures. - Proficiency with industry-standard tools to include Office 365, Microsoft Project, Visio, and Power BI). - Strong financial literacy: ability to perform program financial variance analyses. - Leadership & Influence: - Ability to effectively work with program managers and coordinate with company senior leadership to maintain and improve program management best practices. - Exceptional written and oral communication skills - Travel: - Up to 10% travel to customer sites, internal offices, and industry events/conferences, as needed. - Security: - US Citizenship - Ability to obtain a security clearance PREFERRED QUALIFICATIONS / SKILLS - Prior experience running a Program Management Center of Excellence. - Lean Six Sigma or CMMI background. - Active security clearance (Secret, Top Secret, or TS/SCI). COMPETENCIES & BEHAVIORAL ATTRIBUTES - Strategic Thinking: Sees the big picture—anticipates risks, aligns PM practices with corporate objectives, and drives long-term value. - Continuous Improvement: Ability to recognize and implement new processes and technology to deliver best-of-class services in a dynamic environment. - Accountability: Owns deliverables, holds PMs and enterprise team members to high standards, and escalates issues appropriately. - Adaptability: Rapidly shift priorities in response to customer needs, regulatory changes, or shifting corporate strategies. Able to multi-task. - Coaching & Development: Invests in people’s growth—provides candid feedback, encourages continuous learning, and recognizes strong performance. RESPONSIBILITIES - Standardize PM Processes and Tools: - Refine, maintain, and socialize enterprise PM methodologies and templates. - Develop and standardize use of automated PM tools/dashboards to streamline status reporting - Track & Report Program Performance: - Define standard program performance metrics and integrate them into monthly program reviews (PMRs). - Schedule and lead monthly PMRs. - Develop & Mentor PMs and Aspiring PMs: - Design and manage the PM training curriculum in partnership with the HR Talent Management Team. - Coordinate and schedule PM weekly meetings and monthly Lunch & Learn sessions - Quality Assurance & Safety Coordination - Partner with the Quality team to ensure all program management processes comply with the company’s quality standards and certifications, to include: AS9100/ISO 9001, ISO 27001, and CMMI Level 3 Development and Services. - Partner with the Safety organization to embed safety requirements into PM processes, including distribution of safety monthly reports and assisting in any program remediation activities related to safety. - Drive Organizational Influence & Change Management: - Champion PM best practices—build cross-functional alignment with Division General Managers, Finance, Contracts, Growth, and HR. - Identify process bottlenecks, recommend data-driven improvements, and partner with IT to automate workflows where applicable.

• Identify APIs, data feeds, and integration methods across states • Determine access types (REST, SOAP, SFTP, portals, third-party providers) • Contact agencies to validate access and onboarding requirements • Build and maintain a structured database of integrations • Own the full lifecycle: discovery → outreach → application → approval • Secure API credentials, sandbox access, and production approvals • Coordinate technical onboarding (IP whitelisting, credentials, etc.) • Act as the main point of contact for state agencies • Communicate on both operational and basic technical topics • Drive consistent follow-ups to move integrations forward • Manage applications and compliance documentation (DPPA, security, etc.) • Ensure all records are accurate and audit-ready • Support audits and regulatory requirements