• Build and own OLH’s resilience program from the ground up such as BIA, critical service mapping, crisis playbooks, tabletop exercises, recovery testing, and resilience metrics. • Build and own the third-party risk management program — designing the multi-domain tiering model, managing concentration and fourth-party risk • Work cross-functionally with the CTO, EVP of Engineering, and senior technology leadership to ensure uptime commitments are met • Partner with IT and Engineering to evaluate, implement, and validate resilience and backup technologies — ensuring recovery capabilities are engineered into the platform, not bolted on. • Lead SaaS governance in partnership with IT, Security, and Engineering — establishing intake controls, usage visibility, and lifecycle management for SaaS applications across the enterprise. • Partner with IAM on vendor identity governance — ensuring vendor identities, privileged access, and identity lifecycles are managed, reviewed, and terminated appropriately. • Manage data security and data lifecycle requirements with third parties, ensuring vendors handling OpenLoop data meet access control standards. • Negotiate and advise on contract security, privacy, and continuity requirements in partnership with Legal and Procurement. • Serve as a strategic leader beyond your direct programs — contributing working knowledge and executive judgment across Data & AI Governance, Enterprise Risk, Security GRC, and Identity Governance initiatives. • Present regularly to executive leadership and support board-level reporting on resilience readiness, third-party risk posture, and broader GRC health. • Plan, facilitate, and run executive-level tabletop exercises and crisis simulations that test organizational readiness towards strong improvements. • Contribute to GRC strategic planning, OKR development, cross-program integration, and organizational design as a senior member of the GRC leadership team. • Other duties as assigned.

Governance Quality Operations Lead-Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The GCP Quality Governance Operations Lead is responsible for providing strategic and operational expertise to drive the management (planning, execution and follow-up of GCP Quality governance forums, councils and committees. - Serves as a liaison and SME for teams on the quality governance process and leads teams in planning and preparation for governance interactions. - Manages the development and oversight of Metrics generation to support compliance and impact/trend analysis across governance reviews. - Uses process experience and expertise to implement process workflow improvements and efficiencies and improvements in the process and documentation. - Oversees quality governance tools, tracking and mechanisms - Facilitates and oversees the annual governance charter review process What You Will Be Doing: - Works with the quality governance chairs and coordinators to lead and execute quality governance forums addressing quality concerns and risk adjudication and escalation. - Plans, drafts, reviews and delivers outputs from quality governance forums including escalations, decisions, annual reports and other documentation as well as coordinate, prioritize and sequence quality governance topics. - Directs GCP quality governance metrics and assessment of GCP quality governance effectiveness and efficiency. Collects and reports data to support assessment of compliance to process, trends, and common issues with a view towards overall impact and continuous improvement - Serves as liaison between GCP quality governance board members and teams providing clear communication and direction on goals and objectives for review completion. - Execution and oversight of the periodic review of GCP quality governance forum remit, charter, scope, membership - Initiates and coordinates the periodic review of the GCP QMS Manual and the management of related training Your Profile: - Bachelor’s Degree or equivalent experience a must - 5+years of related pharmaceutical and/or quality experience - A robust understanding of research and development and GCP - Project or role-based experience in the following: policy and standards, process management and reporting, and change management/ adoption - High energy and drive for organization and execution - Excellent verbal and written communication skills; must be able to interact effectively with professionals at all levels and communicate recommendations with diplomacy and tact - Strong project management skills, with experience managing time sensitive projects - Ability to prioritize and demonstrates strong organizational skills and the ability to manage multiple tasks and projects simultaneously - Advanced skills in all common O365 applications and other reporting tools - Experience with project management, process tracking or other workflow tools What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

We currently have an exciting opportunity for a Senior Consultant to be part of a dynamic, fast growing team. Work location can be home or office based. The role will involve working with large national and multi-national organisations. The main purpose of this role is the provision of risk consulting to Aon clients supporting their needs for risk control services. The successful candidate will be dynamic, participate in diverse client teams. while contributing to the generation of revenue from delivery of consulting services by providing value to Aon clients. You will also act as a lead consultant on major projects and take on a property risk control account management role for larger Aon clients. As a Senior Consultant your key responsibilities will include: Support client's Risk Control programme. Support the broking process. Be the connection between client and insurance companies. Undertake site audits and surveys. Produce reports on site risks and control measures. Produce prioritised recommendations for risk improvements. Review, validate and prioritise insurance company and third party recommendations. Provide formal written reports and / or verbal presentations. Lead projects and co-ordinate with other Aon resources in the delivery of the above. Take on account management responsibility for larger clients. Research and development of technical issues as well as new products and services. As a Senior Consultant your key skills will include: You will have a solid background in property risk control and experience of leading large risk control programmes, with a proven track record of growing accounts. Risk Management qualifications or relevant accreditations. Being able to provide leadership on technical matters and contribute on business issues for the rest of the team. Experience of insurer environments, working across multiple industry groups. What we're looking for in you: Be capable of working in teams and as an individual. To be able to deliver to tight deadlines. Possess excellent interpersonal skills with a wide range of internal and external clients. Business development skills. To be able to operate at all times in a professional manner, in line with individual and group commercial objectives whilst maximising profit. A working knowledge of common business IT applications such as email, word processing and data packages How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-NW1 2568281

• Garantir a acuracidade, padronização e atualização dos dados de clientes no CRM. • Apoiar processos de sanitização, unificação e organização de cadastros (ex.: AI/R, integrações sistêmicas). • Monitorar e corrigir duplicidades e inconsistências cadastrais. • Controlar o ciclo de vida dos contratos: vigência, renovações, encerramentos e aditivos. • Apoiar os times Comercial e Financeiro na conferência de informações contratuais. • Assegurar que contratos e projetos estejam corretamente refletidos no CRM e nas bases de billing. • Garantir o correto vínculo entre oportunidades, contratos e contas. • Apoiar a reconciliação entre dados de pipeline e receita confirmada. • Fornecer informações confiáveis para análises de conversão, performance e previsibilidade de receita. • Implementar controles e rotinas de auditoria sobre bases de clientes, contratos e projetos. • Zelar pela aderência aos processos definidos de cadastro e manutenção de dados. • Facilitar o fluxo de informações entre áreas, garantindo consistência entre sistemas. • Colaborar com Operações e BI na melhoria contínua dos processos. • Criar e manter projetos no CRM, vinculando corretamente contratos e contas. • Garantir o registro preciso de escopo, ratecard e condições comerciais e financeiras. • Apoiar o time de PMs na liberação dos projetos, assegurando conformidade com os termos contratuais.