• Manage sales data integrity, including CRM administration, and ensure accurate pipeline recordkeeping • Perform outreach and qualification activities for inbound leads • Develop, implement, and refine sales processes and best practices to improve team efficiency • Partner with Growth and Revenue leadership to create and track key performance indicators (KPIs) and sales goals • Analyze sales data to identify trends, opportunities, and areas for improvement • Support resource allocation for new business opportunities • Lead cross-functional projects to enhance sales tools, automation, and reporting capabilities

• The Sales Manager, Operations owns the sales operating system and is responsible for the day-to-day management of ETS's sales organization — not a direct seller, but accountable for $20M in team revenue production across inside sales, junior sales directors, sales directors, and senior sales directors. • Conduct regular 1:1s with all direct reports and own the full performance management lifecycle — reviews, PIPs, and terminations — in partnership with HR. • Manage PTO approvals, staffing coverage, and new hire ramp plans to ensure the team is consistently structured to support revenue targets. • Own the weekly revenue forecast and activity metrics, delivering a consistent reporting cadence to the executive team. • Maintain pipeline health, ensure opportunities are accurately staged and progressed toward close, and identify conversion bottlenecks (lead → meeting → close) to drive corrective action with leadership. • Own CRM hygiene standards and enforce consistent tracking of leads, accounts, and opportunities across the full sales org. • Own the sales operating cadence, SOPs, and playbooks — ensuring processes are documented, consistently followed, and scalable as ETS grows. • Own sales intake standards (SQLs) and handoff readiness to ensure deals are operations-ready at close, reducing downstream friction and rework. • Serve as the operational point of contact between sales, marketing, and operations to ensure qualified lead flow and alignment on pipeline and capacity.

• Integrate data analysis with on-the-ground insight from the sales team to identify opportunities to drive revenue and build efficiency in sales operations. • Own our Repsly CRM as a tool to enable the sales team and deliver insight to the business. • Be a leader in leveraging market insights, technology, and data tools in strategic decision-making, selling process, and go-to-market strategies (i.e. Headset/BDSA data, VMI, etc…). • Work with vendor partners and data experts to build out tools to tackle tracking, reporting, and execution against out of stocks. • Provide data and tools to help sales leadership to develop and refine goals and incentives for the sales team. • Prepare weekly / monthly / quarterly reports evaluating sales performance and provide recommendations for areas of focus (accounts, discounts, rep performance, etc). • Participate in and contribute to high-level strategic planning sessions with cross-functional teams to align sales operations with company-wide objectives. • Other duties and projects as assigned.

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job We're seeking a dynamic and motivated Sales Operations Analyst with a passion for the cannabis industry to join the Connected and Alien Labs team. This role will be key to unlocking our sales potential by leveraging the extensive data and tools available to our industry. The ideal candidate will possess strong leadership skills, experience in sales analytics and sales operations, and a talent for translating data to insights and action. If you are a creative, data-driven, and results-oriented Commercial Operations expert with a passion for cannabis, we would love to hear from you! What You Will Do - Integrate data analysis with on-the-ground insight from the sales team to identify opportunities to drive revenue and build efficiency in sales operations. - Own our Repsly CRM as a tool to enable the sales team and deliver insight to the business. - Be a leader in leveraging market insights, technology, and data tools in strategic decision-making, selling process, and go-to-market strategies (i.e. Headset/BDSA data, VMI, etc…). - Work with vendor partners and data experts to build out tools to tackle tracking, reporting, and execution against out of stocks. - Provide data and tools to help sales leadership to develop and refine goals and incentives for the sales team. - Prepare weekly / monthly / quarterly reports evaluating sales performance and provide recommendations for areas of focus (accounts, discounts, rep performance, etc). - Participate in and contribute to high-level strategic planning sessions with cross-functional teams to align sales operations with company-wide objectives. - Other duties and projects as assigned. What We Are Looking For - 3-5 years of experience in Sales analytics, or Sales Operations, preferably in the Cannabis industry. - Strong understanding of the retail landscape across California preferred. - Experience working with Wholesale sales, market sales, and retail sales and inventory data preferably in the Cannabis industry with Headset, BDSA, Hoodie, Pistil, etc. - Excellent communication and interpersonal skills. - Ability to analyze market trends and customer behavior and recommend new and effective sales tactics - Ability to effectively organize work, track progress, and motivate outstanding performance from diverse teams. - Ability to work independently, prioritize tasks and meet deadlines in a fast-paced environment. - Ability to create accountability and to lead by example. - 21 years & older Compensation Description (annually): The salary range for this position in the selected city is $80,000.00 - $100,000.00 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Physical Requirements/Workplace Environment - Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. - Requires normal hearing range. - Workplace is an office setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Why Connected? Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business. We are on a mission to breed, grow and sell the best cannabis in the world! This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry. We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space. - Competitive Pay - Employee Discounts at Connected retail stores - Employee Assistance Program, PTO - Career Growth and Internal Advancement Opportunities - Chance to work in an exciting new start-up industry with awesome people! Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. The company is an Equal Opportunity Employer, a drug free workplace, and complies with ADA regulations as applicable. #LI-LT1