Resource Innovations is seeking a Salesforce Engineer with development experience to join our growing software team. We are seeking a highly skilled and motivated Salesforce Engineer with a strong background in leading and supporting in the full life-cycle development of Salesforce cloud-based enterprise systems, including design, implementation, testing, and support in fast paced team environment.   In this role, you will be responsible for the successful development, configuration and implementation of our Salesforce software solutions for key customers to meet their specific needs. You will serve as the primary point of contact for our teams, understanding their business objectives, and guiding them through the software configuration process. Your expertise in leading Salesforce development and configurations will be critical in driving results and customer satisfaction. Duties and Responsibilities - Lead and participate in the full life-cycle development of Salesforce cloud-based enterprise software systems, including design, implementation, testing, and support in fast paced distributed team environment. - Responsible for UI design, development, client-side programming, and building and release infrastructure. - Collaborate closely with internal teams and clients to understand their business requirements and objectives. - Configure and customize software solutions to align with client specifications and goals. - Lead demonstrations and training sessions to educate clients on software functionality and best practices. - Ensure timely and successful delivery of software solutions according to client needs and objectives. - Monitor and track client accounts to identify potential issues or opportunities for improvement. - Stay updated on industry trends and best practices to provide strategic guidance to clients - All other duties assigned

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. As a Salesforce Technical Architect focused on Agentforce and AI, you will be responsible for building compelling Agentforce-powered experiences for users and delivering impactful business value to our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on architecting and executing technical solutions for Agentforce and related-technologies. You will have the opportunity to: - Lead and own the technical solution design. This includes designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures. - Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes. - Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions - Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment - Follow and understand new Salesforce products and technical capabilities Required Qualifications: - 6+ years of experience in application and software development - 4+ years of experience with Salesforce in a development role - Bachelor's or Master's degree in Computer Science or a related field - Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#) - Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce - Understanding of front-end web development principles and technologies (HTML/CSS) - Strong communication skills; the ability to convey complex technical details to all audiences - Experience with using source control and branching/pull requests strategies - Familiarity with CI/CD solutions and DevOps principles - 15 years of full-time education Preferred Skills: - Experience working with Agentic AI Systems and Generative AI capabilities - Any additional Salesforce certifications are a plus, preferably Platform Developer II or Agentforce Specialist certifications What can you expect in the interview process? - Recruiter screen (phone) - 30 minutes - Introductory conversation to discuss the role and your experience - Panel Interview with Real-Time Exercise (Video) - 60 minutes - You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) - You’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members - The call will be split into two parts: - Organization lead interview (Video) - 45 minutes - You’ll talk through your career goals and relevant work examples - You’ll discuss challenges you have overcome and the tools you used to get there - Leadership interview (Video) - 45 minutes - You’ll meet with a member of our leadership team Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

• Architect and scale our marketing data ecosystem. • Responsible for building the foundation that powers our go-to-market strategy, from attribution modeling to executive decision-making. • Partner closely with marketing, sales, and revenue leadership to connect marketing efforts to business outcomes.

Note: Working hours: Aligned with U.S. Eastern Time (Pittsburgh) Tech stack: - Salesforce Sales Cloud - Apex - SOQL - Lightning Web Components (LWC) - Flow Builder - REST APIs / SOAP APIs - Platform Events / Change Data Capture - Middleware platforms (Informatica, SAP) - Git / Copado / Azure DevOps (or similar DevOps tools) Requirements: - 5+ years of hands-on Salesforce development experience - Strong expertise in Salesforce Sales Cloud - Proficiency in Apex, SOQL, Lightning Components (LWC), and Flow Builder - Experience designing and delivering scalable Salesforce solutions - Ability to translate business requirements into technical implementations - Experience troubleshooting Salesforce issues and managing deployments - Basic to intermediate experience with Salesforce integrations - Strong communication skills with business stakeholders - Ability to work independently with minimal supervision Nice to have: - Experience with advanced Salesforce integrations: - REST/SOAP APIs - Middleware (Informatica, SAP) - Event-driven architecture (Platform Events, CDC) - Experience with CPQ, Service Cloud, or other Salesforce Clouds - Familiarity with DevOps practices and tools (Copado, Git, Azure DevOps) - Understanding of OAuth, connected apps, and Salesforce security model - Experience working in distributed/global teams - Experienced in using AI tools in day-to-day workflow Project description: The role focuses on supporting and enhancing a Salesforce Sales Cloud environment within a distributed, enterprise-scale ecosystem. The Salesforce Developer will work independently with minimal supervision while partnering closely with Sales stakeholders to deliver high-quality CRM solutions. A strong emphasis is placed on integration architecture, API-based connectivity, and middleware orchestration to ensure seamless communication between Salesforce and internal/external systems. The role contributes to automation, data consistency, and platform scalability across the organization. Main responsibilities: - Develop and maintain custom Salesforce solutions using Apex, LWC, and Flows - Configure Salesforce (custom objects, fields, validation rules, page layouts, automation) - Design scalable and maintainable technical architecture aligned with best practices - Translate business needs into end-to-end technical solutions - Perform troubleshooting, unit testing, and manage deployments across environments - Design, build, and maintain integrations with internal and third-party systems - Implement integrations using REST/SOAP APIs, Platform Events, CDC, and External Objects - Collaborate with IT teams on middleware-based integrations (e.g., Informatica, SAP) - Ensure integrations are scalable, fault-tolerant, and optimized for performance - Troubleshoot integration failures, data sync issues, and API performance bottlenecks - Participate in architecture reviews, security assessments, and integration lifecycle management - Partner with Sales, Marketing, and Operations teams to optimize CRM solutions - Provide guidance on system capabilities and integration best practices - Collaborate effectively with global/remote teams